Is Mobile Marketing the Best Way to Reach the Professional Tradesmen?

Yes, I know the stats are overwhelming that of all smartphones today, over 50% connect to the Internet that way, and by 2014, 90% will be using mobile as a main way of staying connected.

A recent survey by Equipment World Magazine on those contractors that had smartphones:

  • 85% view emails
  • 81% use it to text
  • 71% connect to the internet
  • 52% use apps
  • 24% visit social sites
  • 20% watch videos
  • 4% don’t use it for any of the above

Those are some impressive numbers and should tell us all that we’re missing the boat if we’re not including mobile marketing into our overall program.

But before you jump in right now, why don’t you ask the guy in charge of your web analytics to see how many people are coming to your site currently via a mobile browser.

I’m not saying you shouldn’t consider a strategy, but a QR Code isn’t a mobile marketing program.

I get a kick out of QR codes that go to the regular website that’s virtually unreadable. DON’T SEND PEOPLE TO A NON-MOBILE SITE.

If QR codes are going to be part of your strategy, then WOW them where you take them. That’s been one of the biggest complaints (disappointments) from most users that scan the code. If you put them on product packaging, make sure, for example, a how-to-use video is short and clear. Make them glad they went to the extra effort. Also tell them what to expect to get if you scan the code, i.e. a coupon, how-to video, chart to find the right size tool.

Beyond using a QR code, apps that help the tradesmen do their jobs are really a good way to connect with them. Calculated Industries has mobile apps for phones that allow a contractor to download specific calculators onto their phone. RIDGID has a digital level download for your phone. Something useful that a contractor can use.

Are you starting to think about a mobile strategy, or maybe you already have one in place? I’d love to hear about your success stories.

If you like this post, you may want to read:

What are You Doing to Reach the Young Professional Tradesmen?

Tablets and Smartphones are Changing the Way Manufacturers Will be Reaching the Tradesmen.

What are You Doing to Insure a Successful QR Code Campaign?

Are you Considering Mobile Media as a Strategy to Reach the Professional Tradesman?

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Is your Website Optimized for Mobile Users?

Here are some facts we can’t ignore: According to Hubspot, mobile devices will be the number-one way we access the Internet by 2013. Comscore just released a white paper that shows in the U.S. right now almost 7% of Internet traffic is coming from non-computer devices with mobile phones leading the way.

So it begs the question – is your website optimized for mobile users? I recently read an article by Jamie Turner in Social Media Examiner, 9 Tips for Optimizing Your Website for the Mobile Users that I thought was very helpful. Here are some highlights:

  • KISS – keep it SIMPLE.
  • Plan your site layout – keep pages to a minimum and the layout simple.
  • Match branding elements – make sure mobile site looks like your regular site (look and feel).
  • Avoid Flash and Java – Apple products don’t Flash and many phones don’t support Java.
  • Reduce the amount of text entry – use dropdowns, checklists or prepopulated fields when possible.
  • Use mobile redirects – make sure your site has the correct software so it can identify a mobile user and send them to that version of the site.

Have you made sure your website is mobile friendly?

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Service Firms that Generate Online Leads Grow Faster

Leads no matter where they come from are an important part of starting the sales cycle. I’m used to dealing with Manufacturers who make stuff and are trying to sell it and I thought they would have better success identifying online leads than service companies. Evidently that’s not the case.

I recently read a post on the PRSA Newswire about a study that was just completed by Hinge Marketing on 500 service companies that used online leads as part of their lead generation strategy.

What was particularly interesting was that high growth firms got 64% of their leads online and grew 4 times faster than their counterparts. That’s an amazing stat and one that shouldn’t be overlooked.

Other highlights from the study include:

  • The greater a company’s online generation, the greater the total firm’s profitability.
  • 66% plan on spending more online next year as a result of this.
  • 77% of firms that participated in the survey generated online leads. 
  • SEO, blogging and web analytics were considered the most effective online tools.

A copy of the study can be downloaded free.

So what kind of results are you getting from your online activity?

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Marketing Tips to Utilize Twitter

Twitter isn’t about you, it’s about sharing relevant information with those that follow you.

The more relevant the content, the better chance of you building your base of loyal followers. I use Twitter strictly for business, so everything I put out has something to do with issues that I think affect my followers. In turn, my hope is that they will agree that the info is useful and RT to their followers. Twitter, along with LinkedIn, are my two biggest sources of page views to my blog.

So if you use it for business, then you should have some ground rules to help you make the most out of Twitter. I recently read a post by Heidi Cohen that outlines 11 Tips to Get Your Best Results with Twitter. Among them, here are my favorites:

  • Do your research – see what people are saying about you and your brands.
  • Thanking people – for those that follow and especially for those who retweet your messages, it’s a great way to build loyalty.
  • Be that “go to” person – with the content you supply, you should be considered a thought leader and thus an “expert” in your field.
  • Integrate Twitter with your content marketing strategy – not only use Twitter to distribute your content, use Twitter slurp to augment it on your website and blog.

What are you doing to make sure you’re getting the most out of Twitter?

I recently did a post on how to How Do You Thank Someone For a Retweet and it was one of my most popular posts this year. This post also may be of interest to you.

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It’s All About Business: A Straight Shooting Book on Social Media

No Bullshit Social Media by Jason Falls and Erik Deckers is true to its title.

They take the mystery out of it and explain in a no-nonsense way how to get the most out of Social if indeed you jump in.  And it’s about the ultimate goal – driving business.

This easy-to-read book highlights if you should be in social and how you should approach it if you are. Since they both come from the marketing side, they not only show practical examples of both BtoB and BtoC users, and how you can integrate social media into your overall strategy. Highlights include how to plan, implement and monitor.

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Enhance Your Trade Show Presence by Utilizing Social Media

For most of us in the B2B space, trade shows usually take up a fair portion of your marketing budget. Are you leveraging social media in this space?

A recent post by Jeffrey Cohen from Social Media B2B highlighted 10 ways to maximize your efforts. Here are some highlights:

  • Use full URLs for social media profiles – mailers, handouts, signage. Don’t make prospects search for you.
  • Include latest topics from relevant industry groups or associations – Check LinkedIn groups or forums for the latest industry topics and share them with the group working the booth as conversation starters. A good way to break the ice and start building a relationship.
  • Put content on slideshare – Create a short, highly visible deck about new products or demos you’re doing at the show. Make sure you have key-word rich descriptions and to share them prior to the show on your social network.
  • Live blogging – If there is a keynote speaker, take notes and post before leaving the presentation.
  • Connect with show organizers – Provide them with content for their site as well as using their #hashtag during the show.
  • Conduct video interviews with customers or distributors. Subject matter can be anything from industry trends to a review of your products.

Those are some idea; what are you doing to maximize your trade show efforts?

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