by tradesmeninsights | Apr 14, 2011 | Marketing Tips, Social Marketing
One of the challenges of social media is to get people engaged. Many are what I call lurkers who read what you post, have some opinion on it, but for some reason are afraid to jump in and give their two cents.
I don’t know what they are afraid of as we are here because we want to engage in discussions, so please jump in! I recently read a great article by Heidi Cohen from Riverside Marketing Strategies called 10 Tips for Social Media Introverts that outlined 10 tips for those on the sidelines to jump in. Here are some highlights:
- Decide how you want to position yourself on the platforms you decide to participate in.
- Stake out your name on those platforms and determine how you will set yourself apart.
- Participate in activities like Twitter-Chats and on LinkenIn groups.
- Share your knowledge, after all that’s why folks are on these sites in the first place.
- Look at the big picture. You certainly don’t have all the answers, so when you read a good post from someone else, pay it forward by Tweeting about it or linking to it in one of your posts.
Social media isn’t going away, so you’re better off accepting that fact and jumping in. I promise we won’t bite.
by tradesmeninsights | Apr 13, 2011 | Marketing Tips, Social Marketing
Content is king as I’ve learned from mentor Michael Gass. He says it doesn’t matter how great a writer you are, if people don’t read it, then there’s no benefit to anyone. I’m sharing his 10 tips which I try to live by when writing for social media. I’m a living testament that if you follow the rules, your writing will be read and shared.
According to a social media study by King Fish Media, HubSpot and Junta42, original content, both branded and expert, is by far the most employed tactic for social media.
And … “businesses that blog get 55% more website traffic than those that don’t.”
Creating valuable content increases website traffic that will equate into new business leads. But writing for the web can be daunting, even for experienced copywriters. They are often the ones that struggle the most with making the transition from print to web.
“Content marketing is a commitment, not a campaign.” – Jon Buscall
You need to think carefully about structuring and formatting your online content to ensure your readers find it and read it. Here are my 10 tips to help you write better for the Web:
- Provide a Reader’s Digest or Executive Summary version. Readers love bullet pointed and numbered lists. That’s why so many readers are attracted to post titles that offer 10 tips or 25 ideas, etc. The work you do on behalf of your readers to simplify will be greatly appreciated and keep them coming back for more.
- Key words in every post titles. Write for SEO. It doesn’t matter how great your article is if no one can find it. A simple tip to help boost your rankings in Google search is to identify and use certain key words in every post title. 90% of my posts will contain ‘ad agency new business’ in the title. It helps not only for search but will also help drive ‘targeted traffic’ as your posts are repurposed through Twitter. With only 140 characters that you can use for Twitter, that’s not much more than your title and a shortened URL.
- Lead with the conclusion. I advise that you begin each post by starting with the conclusion, a take-away or benefits statement. Just answer this question, ‘what is my benefit if I commit to read this post?’
- Break up long paragraphs. A reader’s attention span online is much less than for print. Readers tend to scan instead of reading word-for-word. Keep paragraphs concise and short.
- Be sure and provide hyper links to your sources. Don’t be afraid that you will lose your audience if they go to another source. Your blog should become a repository of helpful resources for your readers.
- Make your content scannable to the eye. Use bold, italics, quotation marks, indentation, etc. to make copy pop. A person should be able to quickly scan through your article and get the most important parts.
- Write in an Inverted Pyramid style. Similar to the way a newspaper reported would write, the most important copy should be at the top of your post.
- Use common language. This is an opportunity to do away with industry jargon and agency speak and write content that resonates with your intended audience.
- Get to the point, quickly. Online readers are extremely impatient. If you wade into a story and it takes 3 or 4 paragraphs to show how it relates, you will have lost your audience before you’ve made your point.
- Make your post visually pleasing. I always include a nice photo or graphic to further drive home the main purpose of a post. Using them will create interest and help draw in a reader.
Follow these 10 tips and it will help get your message delivered.
by tradesmeninsights | Apr 7, 2011 | Marketing Tips, Traditional Marketing
Social media may be the hottest topic around the water cooler at work, but when it comes down to generating sales, direct marketing still fills a need. We all need to remember that there are many tools in the marketing tool box and we shouldn’t dismiss or forget about what’s been successful in the past.
You may have been bombarded by DM in past years to the point of oversaturation and were kind of turned off by it. Then there are e-mail campaigns that also began to bombard us and we either tuned them out or our IT department put enough filters on that nothing or next to nothing comes in.
What do you want to bet that the same will hold true of social sometime down the road? That happens when everyone hops on the newest thing. Ironically, we have had for both ourselves and for clients great success of late with DM because very few people are doing it!
I recently read a post by Chris Cottle in BtoB magazine that highlighted 5 best practices to help guide your DM efforts and I wanted to share some highlights thant might help you:
- Invest in your list – The old adage “garbage in, garbage out.” Don’t be concerned so much about the size of the list, but the quality. Your best list is an internal one that’s a combination of leads from traditional marketing efforts, as well as input from your customer service, outside sales and warranty cards. Segment the list by markets, job function and if you can, where they are in the buying cycle.
- The offer matters – “What’s in in for me” should be the first thing a prospect should see. Make offers instantly relevant and show them the benefits.
- KISS – Keep it simple. You don’t have to have an “award winning” piece, but one that gets the prospect’s attention. Simplicity implies confidence.
- Frequency matters – Depending on your audience, you’ll have to test to see how often you can touch them without getting pushback. If you’re using e-mail as part of your program, you will find out very quickly where the opt-out rate start to increase.
- Prove your business case -You only have a few seconds to get their attention and then you need to quickly convince them of the value of your proposition. In most B-to-B cases, there are multiple buying infuences and you want to get this person on your side to be your advocate with other colleagues.
I hope these have spurred some ideas for your next direct marketing program.
by tradesmeninsights | Apr 6, 2011 | Marketing Tips, Marketing Tools, Social Marketing
Business has changed. Are you keeping up with the best practices to keep you ahead of the curve? A study by IBM stressed that we will see more changes that will impact our businesses in the next 5 years than in the last 50!
These changes aren’t about technology of social media, but about how businesses adapt to their audiences. The new era is one of open communications and real-time 
online participation.
Jay Baer and Amber Nashlund co-authors of The NOW Revolution do a great job in simplifying the steps a company needs to change its culture to deal with the current business climate.
The book introduces 7 key shifts that business leaders need to address along with laying out a plan for each.
- Strip away silos and overgrown business processes
- Hire and empower a new type of employee
- Organize internal teams for maximum external impact
- Listen at the point of need
- Travel the Humanization Highway and respond effectively to customer inquiries
- Plan for, find, and manage real-time crisis
- Redesign success metrics in a business world that’s increasingly instantaneous
If you’re serious about social media and how it’s impacting your business now and in the future, you need to read this book.
by tradesmeninsights | Mar 31, 2011 | Marketing Tips, Marketing Trends, Social Marketing
Think about it. Wouldn’t you want to model your company around the most successful company in the world? We all use Google in our everyday lives, but have we really thought about what makes them so great?
Recently my son gave me a book by Jeff Jarvis from Buzzmachine.com titled What Would Google Do? I have to tell you, it’s the most interesting business book I’ve read in some time.
Jeff gives his insights on what makes Google so successful and practical examples (from service businesses to manufacturing, government and even religion) of how we should reposition ourselves to be more like Google. He highlights the “10 things Google has found to be true.”
Here are some highlights:
- You need a new attitude – to build trust, listen and don’t try to control.
- Customers are in charge – you’re better off ceding control to them.
- The mass market is dead. Mass niches are where you need to be.
- Free is a business model.
One of the challenges he gives us all is answering the question – What business are you in? Are you in the knowledge business, data, networking? Where is your value?
This books makes you think and re-evaluate your own business model. I highly recommend it.
by tradesmeninsights | Mar 29, 2011 | Marketing Tips, Marketing Tools, Social Marketing, Twitter
Twitter is an under-utilized tool that businesses should be using more.
There are well over a hundred different Twitter tools that have been developed. Recently Michael Gass, my social media mentor, came up with a helpful list.
Below are his top 5 tools that he uses for new business that will help you create an online community of your best prospective clients. Each makes Twitter a more powerful marketing tool for your online new business efforts.
TweetBeep
This tool is like Google Alerts for Twitter! Put in a keyword or website, and get emails when others tweet it! Keep track of conversations that mention you, your products, your company, anything! You can even keep track of who’s tweeting your website or blog.
TweetScan
You can search public messages and user profiles with results available via email, RSS, JSON, and Twhirl. You can even download your own personal Twitter archive!
TweetLater (now called SocialOomph)
Keep your Twitter stream ticking over with new tweets even when you’re not in front of your computer. Publish tweets when your international followers are online and you’re asleep. Send automated thank you notes to new followers, and automatically follow new followers, if you choose to do so.
Splitweet
Easy management for multi Twitter accounts and brand monitor. Splitweet allows the Twitter users to compose a list of accounts and distribute their tweets, choosing their release in one or more of their accounts. You can also follow your contacts’ tweets from all of your managed accounts in Splitweet. And you can easily monitor your brand(s).
Tweeter Karma
Basically, this is a Flash application that fetches your friends and followers from Twitter when you click the “Whack!” button, then displays them for you, letting you quickly paginate through them. By default, the list contains all your friends and followers and is sorted by last update, showing those who most recently updated first. You can sort the list alphabetically either ascending or descending by Twitter ID. You can filter the list in several ways: only friends or only followers, all friends or all followers, and mutual friends.
