by tradesmeninsights | Sep 19, 2013 | Public Relations
Today we have a post from Rachel Kerstetter, Sonnhalter’s PR Engineer.
I have noticed in some companies that internal communication is not made a priority. External communication in the form of advertising and marketing seem to be pretty important though.
Here’s the problem: Within a company, if you can’t communicate internally enough to get everyone on the same page, how exactly do you expect to communicate with anyone else?
One of my mentors once told me that internal communications is definitely “public relations,” because a company’s employees are its most important audience.
Think about it: Would you want to hear news about your company from a source outside of your company?
If a friend comes to you and says, “Hey, I heard your company just started Initiative X,” but you have no idea what they’re talking about, it’s embarrassing to you and your company. Internal communication is really very simple, talk to each other. Clue your employees in and let them know what you’re doing. Word-of-mouth recommendations are incredibly valuable and have to be earned through solid communication. We live in an age where we look at online reviews before purchasing a pair of flip flops, so if your staff knows what your company is doing, they can be an excellent resource for recommendations.
I know that my answer to the question: How’s work going? is a lot more interesting when I know about new things happening at Sonnhalter.
Internal communication is also important if you’re hiring outside help… for example, an agency.
There’s a reason for a reporting structure, even for outside help. It saves you not only hassle, but also money, if everyone on your team is on the same page, because your outside help won’t have to decipher what your messages and goals are.
by tradesmeninsights | Jul 18, 2013 | Public Relations
Today we have a guest blog post from Rosemarie Ascherl, PR Foreman at Sonnhalter, discussing the evolution of the press release. Yes, it still is a legitimate marketing communications tool.
Ghosts from press kits past.
Perhaps this will date me, but I remember the days when issuing a press release on behalf of one of my clients meant printing copies, stapling and affixing 4×5-inch prints or slides, folding, stuffing in envelopes and metering for postage. Whew! Eventually, many media outlets requested that the press release be faxed.
The press release of today, while no longer issued on paper, still bears some similarities to press releases of yesterday. It should be well written, factual, using A.P. Style [which updates its guidelines each year]. Same as always, it shouldn’t present information in an opinionated or sale-sy style.
But, today’s press release must be written with digital in mind. It will appear online first, that is, if it is properly optimized. To be effective, it should be clear and very concise. This is not the time for long-winded sentences filled with industry jargon.
The headline, with proper key words for search, is key, and adding a subhead helps by adding more searchable key words near the top. It should include logos, photos, charts and videos to convey information. It should also contain two or more key links, directing readers to more information.
Because of digital, the modern press release is getting to its audience faster and with even less filtering than in the past. Now, press releases are often published as-is on blogs, websites and e-newsletters. At Sonnhalter, when we issue a press release on behalf of our clients, within minutes, the press release shows up on trade publication websites.
Occasionally, the debate will surface that the press release has run its course, and is no longer a viable marketing communications tool. Not so! Press releases are the perfect tool for boosting search rankings, driving people to your website, reaching media, bloggers, customers and sharing via social media.
by tradesmeninsights | May 2, 2013 | Marketing Tools, Public Relations
Here is a post from Rosemarie Ascherl, PR Foreman at Sonnhalter, discussing the value of PR. Small PR programs can yield big results.
The Value of PR
Don’t have the budget for an elaborate, integrated, multi-faceted public relations program? For smaller companies with more limited marketing communications budgets, a PR program that involves a minimal investment and enlists the basic PR tools can generate a huge return.
Measuring PR is a controversial topic, and the industry as a whole agrees that it is difficult, if not impossible, to accurately measure. Traditional metrics of volume and outputs, like ad equivalency and impressions, can provide a snapshot of the PR program’s effectiveness. Assuming the sentiment of the PR results is positive and the delivery is appropriate, right now these metrics are a useful indication of PR’s success. One could actually argue that completely earned space with credibility should actually be worth MORE than comparable ad space.
Of course, it is important to remember the media outlet’s relevance in reaching a company’s audience. While it can certainly be an “ego booster” to receive coverage in USA Today, many of our business-to-business [or as we like to call them, B2T, business-to-tradesmen] clients would be better suited to receive coverage in a targeted trade journal with a circulation of 3,000.
As an example, at Sonnhalter we have a smaller, long-standing industrial-focused client with a small PR budget. This client places a priority on PR initiatives over other marketing communication initiatives. In the past year, a basic press release program combined with a modest media relations effort garnered quite a bit of media coverage [if using the traditional metrics, it generated 1,000 percent of its PR investment], which increased brand and company visibility.
Recently this client acquired another company, and it turned to Sonnhalter for assistance in announcing this news to the industry. As its business continues to grow, so does its PR program. Proof that an effective PR program doesn’t always need a large investment.
