Every couple of months we feature a blog post from our friends at MAGNET (Manufacturing Advocacy & Growth Network). MAGNET’s mission is to support, educate and champion manufacturing in Ohio with the goal of transforming the region’s economy into a powerful, global player. You can visit MAGNET online at manufacturingsuccess.org.
As technology continues to evolve at a rapid pace, 3D printing has emerged as a game-changing manufacturing process. A common additive manufacturing process, 3D printing enables the creation of three-dimensional objects by building them layer by layer. Here we explore seven different types of 3D printing technologies and delve into their unique characteristics and applications.
Material Extrusion
Material Extrusion, also known fused deposition modeling (FDM), is one of the most widely used 3D printing technologies. In this process, a thermoplastic filament is fed through a heated nozzle. The nozzle melts the material, which is then extruded layer by layer to create the desired object. Material extrusion is known for its affordability, ease of use and compatibility with a wide range of thermoplastics. This 3D printing method is used for prototyping, product development and low-volume production.
Vat Polymerization
Vat Polymerization utilizes a liquid photopolymer resin that is selectively cured by a light source, typically an ultraviolet UV laser or a digital light processing (DLP) projector. The resin hardens layer by layer as the light source selectively exposes it to light. This technology produces highly detailed and precise parts with smooth surface finishes, making it ideal for applications in jewelry, dental and medical industries.
Powder Bed Fusion
Powder Bed Fusion comprises two main techniques: selective laser sintering (SLS) and selective laser melting (SLM). In SLS, a high-powered laser selectively sinters powdered material, usually polymers or metals, to fuse it into a solid structure. SLM, on the other hand, involves completely melting the powdered material to achieve a fully dense metal part. Powder Bed Fusion offers excellent geometric freedom, material versatility and is often used in industries such as aerospace, automotive and medical for manufacturing complex and high-strength components.
Material Jetting
Material Jetting, also known as inkjet printing, operates similarly to traditional 2D inkjet printers. Instead of ink, it uses a print head to jet liquid photopolymer materials onto the build platform. These materials are then cured using ultraviolet light. Material jetting enables the simultaneous printing of multiple materials, making it suitable for creating multi-color, multi-material and highly detailed models. Its applications range from product design and architectural modeling to medical and dental applications.
Binder Jetting
Binder jetting is a process that selectively deposits a liquid binding agent onto a powdered material bed. The binder connects the particles to form a solid structure. This technique allows for the production of parts in a range of materials, such as metals, ceramics and composites. Binder jetting is known for its speed and cost-effectiveness, making it suitable for both prototyping and low-volume production.
Directed Energy Deposition
Directed Energy Deposition (DED) involves the precise deposition of material, usually metal, through a nozzle or laser onto a substrate. DED can be used to build large-scale objects, repair existing parts or add features to an existing component. It offers the advantage of high deposition rates and the ability to use a wide range of materials, including metal alloys. DED is commonly used in aerospace, automotive, and marine industries.
Sheet Lamination
Sheet Lamination is a unique 3D printing process that involves bonding together layers of material, typically paper or metal foils, using adhesive or heat. The layers are then cut or shaped using a laser or blade. Sheet lamination offers cost-effective prototyping and is often used for creating full-color architectural models, packaging prototypes, and educational models.
The world of 3D printing offers endless possibilities, thanks to the ever-expanding list of technologies available. Understanding and harnessing the potential of these technologies allows us to embrace innovation and drive efficiency.
It’s probably not surprising that 4 of the Top 5 channels are online/digital according to a recent report from Wunderman Thompson Intelligence, but I bet you the #2 channel is: In-store/at a vendor’s warehouse.
However, while US B2B buyers are searching on Amazon Business and the site commands an estimated 15% of their buying budgets, it’s not necessarily where buyers are starting their purchasing journey.
The largest share of US respondents say they most often start their journey in-store or at a vendor’s warehouse (26%), while fewer start on Amazon Business (16%).
The pandemic played a role in people purchasing online more but spending online is likely to decrease post-pandemic.
Here are some additional nuggets from the report:
Nearly all US respondents have switched suppliers for all (55%) or some (41%) business purchases during the pandemic
Almost half (49%) of all B2B purchases are made online
62% of buyers would like to have dedicated smartphone apps through which they can make B2B purchases
89% of B2B buyers in the UK and US find buying online more complicated than offline
Promotions and marketing are the #1 influencing factor in B2B purchasing
With a high percentage of B2B buying happening online, it’s important to have your suppliers get their online portals right. Online portals can change a customer’s shopping experience and leave them with a positive attitude.
Each month we’ll be featuring a blog post from our friends at MAGNET (Manufacturing Advocacy & Growth Network). MAGNET’s mission is to support, educate and champion manufacturing in Ohio with the goal of transforming the region’s economy into a powerful, global player. You can visit MAGNET online at manufacturingsuccess.org.
Remember the feeling of being assigned an essay in school, when you knew what you needed to write about, but didn’t know where to start or couldn’t find the right words to string together? Blog writing can elicit those same feelings, with the added pressure of having to work within the confines of SEO, brand and purpose. Ya, blog writing can be intimidating.
But, great blogs can lend huge credibility to your business and areas of expertise. Further, blogging is a low-cost way to connect with existing, new and potential customers; offers a quick, valuable source of social media content; and builds your brand. Ultimately, your blogs can share how much you know about your manufacturing field and put you ahead of a competitor who’s not blogging.
Recently, someone who is not a marketer asked me how to write a blog and if I could document the process. I immediately realized that anyone in business could benefit from understanding the full process. Subject matter experts in manufacturing need to position themselves as industry leaders and provide educational, thought-leadership content to their current and potential customers.
Here is the process I use when I write blogs for myself, my organization or clients.
Brainstorm a list of potential topics.
Organize those topics by top of funnel (awareness/educational), middle of funnel (consideration) or bottom of funnel (conversion/sales) content. This will help you create a balance of content to nurture leads along the buyer process, which will then keep them loyal and become your advocates.
Identify keywords that you or your company want to rank for in a Google search and include those in the blog (optimizing it for SEO). These keywords are best identified by using a tool that can tell you what the most popular searches are for your industry or what keywords your competitors are ranking for.
Make sure the topic you select is relevant for your audience.
I do some online research to see what’s already out there; sometimes, that helps me focus my topic further.
Some people do an outline, though I don’t. I just do a rough draft and then move things around. Back to the idea of a college essay, it has an intro, body and conclusion or a beginning, middle and end.
Make the language conversational and engaging. Show “personality.”
Keep sentences and paragraphs short.
Often, I interview someone for the blog by either emailing them questions. Sometimes we’ll have a phone or zoom chat, and I’ll taking notes if they are the subject matter expert or can provide a quote for my blog that will lend it credibility.
Create a headline that makes people want to read it. Often that is things like 10 tips, 5 ways, 3 things you can do.
If the blog is longer than a paragraph or two, I usually write subheads to break it up into digestible bites and so people can scan and see an outline of what’s covered. You also can make phrases that are important bold, so it is easily scannable.
People love lists; so, I usually use a bulleted or numbered list (see: this blog). That also makes it scannable and user friendly.
As for length, search engines like long form copy, which is about 1,500-2,000 words. But minimum wordcount should be 400 to 500; otherwise, Google actually penalizes you for thin content.
Check grammar!
Use an engaging image that catches attention and use video when you can.
Cite sources if you use outside info.
Put a call to action at the end. What do you want them to do? How do you capture them?
Let’s face it, third-party cookies and Ad IDs have been a crutch for advertisers over the past decade.
Well now as data restrictions tighten and tech companies (i.e., Google and Apple) make it harder for advertisers to track users, everyone is scrambling to find alternatives to using cookies.
One alternative is using your first-party data which is the data you collect on your audience based on their activity within your website, app, email services or social media.
A new study from LiveIntent and Advertiser Perceptions lists the top ways advertisers plan to grow or enhance first-party data, with the Top 3 areas being:
1) Growing email lists via newsletters
Nine in 10 advertisers see newsletters as valuable in understanding your audience. The use of growing your email list will help businesses to activate their data and fully understand their audience. Newsletters will also allow businesses to personalize their communication efforts and see who they should be targeting. Lastly, they will also help to provide first-party data and show you relevant content that businesses can use to build a connection with consumers.
2) Site/app visitation behavior
Website and app visitation can provide important behavior that can be used to track their data. When users connect to your website, the website can collect your audience details. From websites or apps, you can gain users email address, name, mobile number, location based on shipping information and behavioral data. With all this data you can easily see what audience persona or following you have and market directly towards them.
3) Social media
Social media is a vital tool in collecting your audience’s data. Your audience will most likely be using social media way more than just typical Google. Especially in this day and age, people are constantly on a social media platform throughout the day. With social media, you can directly see who your audience is and can even focus on paid media to target and get more insights. With knowing your audience, you can also look for ways to improve on social media to try and expand your first-party data.
Data is very important in knowing who your audience is and seeing who you should be marketing towards.
What’s your company doing to increase their first-party data?
Each month, Alan Sipe, a contributing editor for Professional Distributor magazine, writes a sales skill article targeted to the independent business people who own and operate the various branded tool trucks you see parked at automotive repair shops everywhere.
As a mobile jobber for a major brand, you either have a set number of technicians on your route or a set geographic boundary controlling your selling efforts. Being an independent mobile jobber, your efficiency, selling time, and logic determine the ground you can successfully cover. Major or independent, there are limits on the number of customer opportunities and realistic hours in the day you can sell.
It’s always easy to think that you only need a bigger territory or access to larger dealerships to be a Top 100 dealer (but this is probably not going to happen). You could wish for lower prices, higher margins, and fewer backorders (I guarantee that this is not going to happen). And finally, you can hope that one of your competitors drops out of the business since he is a price-cutting pain in your wallet!
So, if wishing, hoping, and praying are not going to help, there is only one thing remaining. You are going to have to accept the cards (aka, technicians) you’ve been dealt and make the most of it.
This month we’re looking at ways for you to look at your customer and prospect base and build your revenues with the opportunities you have.
I imagine you have a good idea of who are all the absolute Tool Nuts, Good Customers, Sporadic Customers, non-customer prospects, and Dead Beats (cash only) that work in your area. I’m guessing that you have some document/spreadsheet/program with all the names of the technicians and shop owners in your area.
Let’s start with the Dead Beats (cash only) in your area. No matter how bad at bill paying these technicians are, they still need tools to do their jobs. Granted they are probably buying many of their tools at Harbor Freight or some other discount location, but there are still some specialty products they can only get from a true automotive jobber — like you. Don’t ignore these people. You never know if their financial missteps are over or they are now somehow currently flush with cash. Talk to them, show them your new cool tools, and discuss a way for them to potentially get in your good credit graces. Maybe give them a plan that if they buy x amount from you for cash, you will start them out with a small credit line. Talk openly but discretely with them about their issues, it’s often surprising what a little open communication can accomplish. Think of it this way, anything you sell them is 100% plus business, and additionally, you will probably sell to these people at full-boat list price.
Your next target group should be the people who are buying from someone but not from you. These are your prospects. Continue dropping off your promotional brochures and eye-to-eye thank them for looking at it and while you at it mention that you would appreciate a shot at their business. I’m sure in some cases these non-customers are mad at you, your predecessor, or the brand that is on your truck, and these issues are what you need to get past. Sometimes a simple request like “how can I earn your business back” may crack the ice and open a conversation. This conversation may not be all peaches and cream at first.
When they regurgitate whatever the previous sin (in their eyes) was, honor their statement with “I’m sorry that happened, and I’ll do my best to meet your needs as we move forward.” Sure, the prospect may be a knucklehead and never forgive you for not taking back the broken lugnut socket that he had welded to a pry bar for busting loose frozen wheel nuts. Just keep asking. If this guy is that odd, he will sooner or later become unhappy with his current supplier and come back to you. The successful action in this instance is to keep talking to them and asking for their business. Again, anything you sell them is 100% plus business.
The hardest nut to crack is the sporadic buyer. Are they maxing out their credit with every mobile who calls on them? Are they trying to spread the wealth and keep everybody happy? Are you their primary, secondary, or almost-nothing supplier?
Firstly, try your best to figure out where you stand with this sporadic buyer. Are you number 1,2,3, or four on their purchase scheme? You can mention to them that if they were to consolidate their purchases with you, you could give them something in return. Better terms, cumulative discount, the first shot of what’s new and exclusive. Something to make them feel special. Setting them up on a try before you buy it, one-week loaner program is a good way to get someone’s interest. There is no need to give away the store, just make them feel wanted and special.
The” tool nuts” of which I am one, will buy almost anything new that hits the market. The challenge here is that except when a tool is new and exclusive to your brand it is probably new and available from you and all your competitors too. In this case, it is often true that the first mobile in the door with this cool new tool gets the business.
A great idea for your Tool Nuts is to develop an email or text group list of these technicians and the day you learn of or get your hands on a new tool communicate with this group immediately letting them know about the product and that you will be bringing it to them shortly. You can even give the recipients of this communique the option of hitting reply and pre-ordering this product from you. Anything you can do to get them committed to you is the objective.
And finally, there are your Good Customers. The acronym KDWYD (keep doing what you’re doing) is your first line of defense. Keep treating them like gold, telling them every week that you appreciate their business, and always, always ask if there’s anything else you can do for them. As corny as it sounds the motivational phrase “you’re best kept rose will soon wither and die if left unattended” fits your good customers perfectly.
