by tradesmeninsights | Apr 14, 2009 | Marketing Tools
Twitter isn’t just for the 20-somethings to follow or be followed. It’s fast becoming a business tool and B-to-B companies need to understand its benefits and start using it.
A friend of mine reminded me that contractors of all kinds have been using the pre-cursor of Twitter for many years – It’s called Nextel, their way of instantly staying connected. Professional tradesmen have had the need to stay connected for years and Twitter is just one more way they can accomplish that.
Here are some highlights of 5 that would have direct applications to manufacturers who want to reach the professional tradesmen:
- Foster customer loyalty. Companies can search tweets from their customers to see what questions or critiques they may have.
- Launch viral marketing campaigns. Encourage users to join you on Twitter in order to receive exclusive updates and new product news first.
- Enhance impact at trade shows. Offer exclusive content and insights from the trade show floor.
- Network with customers. Companies that tweet on a consistent basis tend to generate a larger audience on Twitter.
- Promote product and services. By simply writing a short message, they get the point across.
by tradesmeninsights | Mar 31, 2009 | Marketing Tips
In their marketing to tradesmen, manufacturers are always looking for cost-effective ways to reach out to both existing and potential new customers. E-mail marketing is one tool that can do both.
Manufacturers who sell through a distribution channel have the most difficult challenge in that they sell their product to a middle man, who in turns sells it to the ultimate end user. Distributors for the most part are very protective of their customer list, so the challenge for the manufacturers is to get their names.
One way is to use product warranty or registration forms to develop a database. This also helps you segment your list for addressing specific issues, either on the product or industry application.
Other ways of generating e-mail addresses is to sponsor e-newsletters from trade publications, inquiries from your web site and trade advertising, as well as trade show and distributor open houses and counter day promotions. A note: when having someone fill out a form, make sure somewhere on it you have them OK (opt-in) so you can send them stuff via e-mail.
Research from Datran Media shows e-mail is still important:
- Driving incremental sales
- Reinforcing a company’s brand position
- Improving customer relations
I read an article from GlobalSpec that outlines ways you can improve your e-mail marketing. Here are some highlights from the article:
- Manage your list. You need to segment and grow your opt-in list. We talked a little about ways above on how you can do both. The key here is to make sure we have permission to e-mail to them. The last thing you want is to be black-listed because of spam.
- Be relevant. Don’t say something for the sake of saying it. We talked above about segmenting your list. One of the reasons is so you can talk specifics about a product or process that is relevant to the reader.
- Deliver on your promises. If you say you’re going to put out a monthly newsletter, you’d better deliver. There are no right or wrong answers on frequency other than being consistent. Unless your products or services change often, I’d suggest starting them quarterly.
- Use e-mail to generate leads and sales. Even if you don’t have new products coming out, you can use white papers or case studies to generate interest.
- Look beyond your own list. Partner with respected third parties in your industry to expand your reach.
Read the entire article: Five Practical Ways to Improve E-mail Marketing
by tradesmeninsights | Mar 28, 2009 | Marketing Tips
Industrial marketers are often more concerned with how their web site looks than how it will be found. So you did a new site two years ago, included some key words and then put it on auto pilot. SEO is an important component to generate traffic to your site and shouldn’t be neglected, especially in this economy.
Search engines are continually changing and upgrading the ways spiders do their job. I read an article recently by Stephen Riegel. These are his four quick tips to increase your web site’s traffic:
- Eliminate navigation barriers. Spiders prefer easy-to-navigate sites.
- Create an XML sitemap that allows spiders to see what pages exist and how often you update them.
- Check your code. If spiders can’t understand it, they might miss important information.
- Check your title tags as they are among the most important elements of search engine algorithms.
Taking the time to review your sites for SEO is one of the most efficient investments of your time and budget that you can make.
To read Stephen Riegel’s article: Key tactics to maximize your SEO efforts
