Are Full Line Print Catalogs Dead?

Catalogs

Interesting question, isn’t it? Back when I started in the ad business (back in the stone ages), the full line catalog was not only your bible, but one of your largest marketing expenses. It would take months to develop, and as soon as it was printed, some items were either added or deleted from the line thus making the catalog obsolete. Sound familiar?

Of course the web changes all that, and with the advent of databases, it’s easy to keep your catalog current and for users to search for the products they need. I’d say that over the years, as companies added a digital catalog, print runs started to decrease on average of 25-30%.

Recently though (last 7-10 years), printed catalogs have been declining even more. Think of all the trees we’ve saved and the number of printers we’ve put out of business.

I recently read an article in Industrial Distribution magazine’s online edition that cited a study done by United Stationers that shows that end users preferences have changed to online.

Now you may ask what does a study by an office products company have to do with the industrial and construction market. Well let’s not forget that they also own ORS NASCO in the industrial sector and Lagasse Sweet in the Jan/San sector. I have to believe the office products trends are not so much different from the markets we play in.

The study also showed that smaller, more single-category-focused printed pieces are on the rise.

Contractors and MRO professionals – they are/were still apprehensive about giving up printed material. I think that’s changing a bit. Let me clarify my statement.

Yes, the old timers (55 and older) probably prefer a printed book. But you might be surprised, at even that age group, they want current info and aren’t afraid to go on the Internet to at least find something. Let’s face it, you don’t have to be a rocket scientist to use Google.

Now distribution might be another story. Countermen, for sure, prefer the printed piece for day-to-day inquiries. If you don’t believe me, next time you’re in a distributor look at some of them.

Most of these contractors not only have access to computers, but have tablets and smart phones on job sites where they can access info immediately. So I’d feel safe in saying that most of us have some sort of online presence.

So if you buy into my premise, here are a few things you can do:

  • Create a digital strategy and fund it with the money you save from not printing all those full line catalogs.
  • Create single category pieces whether they are product or market focused.
  • Create good meaningful direct mail pieces that will inform and inspire your target audiences.

Do I think the print catalog is dead? No, but it’s on its last legs.

What are your thoughts?

 

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A Framework for Writing a Good Post

I’ve been blogging for over three years and learned from the best, Michael Gass. Michael is a consultant who helps agencies like ours get into social media. And he’s very good at what he does. Here’s a guest post from him on best practices when you’re writing a post. Enjoy!

Guest post from Michael Gass.

Inverted pyramid style of writing

The inverted pyramid style of writing works as a guide to consistently produce appealing online content that creates new business leads.

A framework for writing meaningful, properly constructed and search engine optimized posts will allow you to write faster and more effectively.

Over the past seven years, I’ve worked with over 170 agency owners to help them create a niche blog and write meaningful content. I ask every client to write a post a day, thirty posts over a thirty-day period. The tight time-frame for writing an initial “base of content” helps them develop a custom writing process. Once they have a process, it’s easier to write on a realistic schedule of one to two posts per week and remain consistent, even when the agency is at its busiest.

I’ve developed a template for writing an effective blog post from my experience training and coaching others.

My blog post template consists of eight parts:

1. Blog Post Title

You need to think about search. Clever titles can create interest, but not at the expense of search-ability.

Fuel Lines has been ranked among the top 150 marketing blogs in the world according to Ad Age’s Power 150. Search engines provide the most traffic to my site. I own the first position in organic search for “ad agency new business.”

When I first started writing for Fuel Lines back in 2007, I didn’t know a lot about SEO. All I knew was Google wanted people to be able to find what they were searching for. That’s why they periodically change their search algorithms to offset those who try to use “black hat” tactics to game their system.

I created a niche blog that was written to a very specific target audience. It was naturally optimized for search. Consistently using “ad agency new business” in almost every post title helped accelerate my ranking in organic search. I discovered this practice also works well when repurposing content through social media channels such as Twitter, Facebook and LinkedIn. Including my key words provided targeted traffic to my blog because it identified to the intended audience.

I also recommend concise titles of less than 40–50 characters. This helps when posts are re-shared in Twitter that limits a tweet to 140 characters, including the URL.

2. Lead with the Conclusion

Attention spans are very short online. Most people tend to scan rather than read word-for-word. I always lead with the conclusion. In a single sentence, I tell my readers what their benefit or takeaway will be if they commit the time to read my posts. The practice of creating a summary sentence also provides focus for writing a post.

3. Introductory Paragraph

An introductory paragraph is essential in preparing your readers for the information they’ll gain from your article. You shouldn’t begin your main points without properly setting them up in an introductory paragraph. My readers also prefer that I get to the point quickly instead of using a lengthy story or example that takes too much time.

4. The Main Body

I’ve found the “reader’s digest” or executive summary type content is always appealing to my readers. They enjoy bullet points and numbered lists. It’s proven through my post analytics.

When I write, I always imagine how busy my readers must be. I try to do a lot of work on their behalf and to be as concise as possible. The shorter the post, the more work that goes into it.

I recommend to clients that they keep their initial content between 400 to 500 words. From my experience, they will get the most return on their time investment if they stay within this range. You can always link posts together, create a white paper or an eBook by combining individual posts around the same subject for a more comprehensive piece.

Also create short paragraphs of only 3–4 sentences. If it’s more than this, the content looks too daunting and you’ll lose your readers.

You should use simple words when creating your content. Readers are not impressed by your use of complex words. Your choice of words should be based on what will be clearer. The use of complex words and jargon will frustrate your readers because it slows them down and interferes with their comprehension.

Newspaper reporters are trained in writing in the inverted pyramid style, a metaphor used by journalists to illustrate how information should be prioritized and structured in a text such as a news report. The most important information is always located at the top of the article. This style works extremely well when writing online content.

I’ve found that Copywriters tend to have the most difficulty making the transition from writing for print to creating content for the web. They tend to forget search-ability, scan-ability and brevity.

6. Use Images

The use of an image or photo will help to pull in readers to your content. I either use my own photos and screenshots or use Photo Pin as an image resource library of Common Licensed images. I’ll also embed video, infographics or a SlideShare presentation.

Be sure to make your images searchable by taking the time to include an Alt tag. It’s generally recommended to be concise when creating alt tags. Keep them around 150 characters, and written in the context of your post.

7. Make it Personal

I always write my own content. It provides my professional enrichment, my own customized continuing educational program.

Writing also helps me to make an emotional connection with my audience. Readers get to know me, warts and all. I’ve found the more transparent I can be greatly improves the appeal of my content.

My writing accelerates “relationship building” with my readers and provides a steady stream of new business opportunities because people want to work with other people that they know trust and like.

8. Before You Publish

Here are a few things that I consistently do before publishing a post:

  • Add internal links: I don’t try to say everything in a single post. I take the time to add internal links of relevant content that I’ve written to the bottom of almost every post. This practice has greatly increased my page views and the amount of time readers stay on my site.
  • Include Tags and Categories: Content management systems like WordPress use tags and categories to help readers find the information that they are looking for. I try to be selective in the tags and categories that I add to a post and not overuse them. Categories is the primary way that readers will navigate my content so I have a drop-down category list in my sidebar at the top of the fold.
  • Disperse Content: To give a new post a jump-start, I will either automatically or manually post it to my Twitter, Facebook, LinkedIn, Google +, Pinterest and StumbleUpon accounts. I will also use HootsuitePro to re-post it several times a day for the first week in Twitter. This practice also helps boost a new post’s ranking in search.

 

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Working With An Agency: Scheduling and Deadlines

By Robin Heike, Production Foreman, Sonnhalter

No two projects that we work on at Sonnhalter are the same. Scheduling multiple projects for one client can be a juggling act. Scheduling multiple projects for all of our clients can be a whole circus!

Clients and agencies work together as one team and have the same goals in mind. ScheduleDefinitionForBlog

Here are some points to keep in mind when it comes to project schedules and deadlines when you’re working with an agency or any external resource:

  • Preplanning on both sides when possible makes things run more smoothly. There will always be last-minute, rush projects that can’t be planned out in advance, but advanced planning not only makes projects run more smoothly, it makes it easier to handle the rush ones as well.
  • Understand the main components of each project: client info, agency copywriting and agency art creation. These may sound pretty simple, but they require everyone following the schedule to complete.
  • Interruptions to project schedules will happen and schedules will change hourly, daily, weekly, etc. Being able to adjust to the changes is imperative.

Screen Shot 2014-04-17 at 4.43.58 PM (2)

 

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Have Your Videos Gone Viral?

I guess in a perfect world, all videos would go viral and thousands of people would be flocking to your website. Don’t get me wrong, that would be nice, but that’s not my strategy.

I guess I take a different approach. I’d rather have hundreds of the right people see my videos and act on them as opposed to millions who may see them and do nothing. The purpose, in my mind, is to get people to notice and then engage with us because of what we said (content). In other words, bigger is not always better.

In my opinion, you’re better off making a series of very short videos (keep each to one thought or idea). Ideally under 2 minutes is what I tell folks to shoot at.

buyers

Here are some thoughts on content.

  • Focus on a problem your customer might have from their perspective (what happened if the problem isn’t resolved?)
  • Provide tips to solve it.
  • Utilize the video medium to show examples or illustrate a solution. Here’s your chance to be creative.
  • Make sure they know your company has the solution to solve their problem.

So don’t worry about becoming famous with a video that goes viral. Set your sights on videos that reach your target audience and addresses a solution to one of their problems.

If you like this post, you may want to read:

Why Videos are Such an Important Way to Reach the Professional Tradesman

B-to-B Marketers: Are you Taking Advantage of Online Videos?

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Trade Shows: Are You Telling a Compelling Story?

I don’t know about you, but we go to lots of trade shows during the course of a year, and I sometimes scratch my head as I walk by some of the booths and say,“What were they thinking?”

Either they haven’t had a new message in years or they are talking so much about me, me, me that I wonder why anyone would walk into their booth. I’m not talking about small companies either. I’m sure some of them have seven-figure trade show budgets. I always wonder what kind of metric they use (or are forced to report to management to justify ROI)?

Trade show booth exampleSo let’s step back for a minute and assume that you have a great product, customer service to die for and a sales staff that understands and can articulate your value proposition. My question is, “Does your trade show booth tell a compelling story of why folks should be doing business with you?” If that value proposition doesn’t stick out and scream at potentials, then you may be wasting valuable time, talent and resources that can be put to use elsewhere.

Your pre-show checklist should include:

  • Defining the show objective based on the target audience that is attending the show. Highlight what’s in it for me, the customer.
  • Defining the types of leads you want to come out of the show with. (Remember, quality over quantity.)
  • Defining how to qualify them as to where they are in the sales funnel.
  • Communicating your trade show objectives with the folks that will be working the booth. Let them know what is expected of them.
  • Have post-show follow-up all ready to go before you go to the show so it can be implemented as soon as you get back. Thank you note, phone scripts and who’s doing what.
  • Review the content you’re sending out after the show so it corresponds with what the prospect is looking for (product info, distributor, local contractor).
  • When sending something, make it be something of value – a copy of your latest e-book, a competitive crossover chart. Something that will help them do their job better and make them feel good about you. Sales will follow.

Trade shows are so expensive, and to make the most out of them, you need a plan.

What kinds of things are you doing to maximize your trade shows?

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Happy Plumber’s Day

By Rachel Kerstetter, PR Engineer, Sonnhalter

April 25th is set aside each year to honor plumbers. At Sonnhalter, we have a great appreciation for plumbers and the work that they do.

eMail_Header_Plumber

We salute the ones who keep everything flowing, and not overflowing. We’re thankful for the dedicated plumbers who answer the call and don’t recount the tales of what they’ve pulled out of pipes. In honor of National Plumber’s Day tomorrow, we thought you’d enjoy checking out some plumbing history, compiled by Roto-Rooter.
The history of Plumbing

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