I don’t know about you, but we go to lots of trade shows during the course of a year, and I sometimes scratch my head as I walk by some of the booths and say,“What were they thinking?”
Either they haven’t had a new message in years or they are talking so much about me, me, me that I wonder why anyone would walk into their booth. I’m not talking about small companies either. I’m sure some of them have seven-figure trade show budgets. I always wonder what kind of metric they use (or are forced to report to management to justify ROI)?
So let’s step back for a minute and assume that you have a great product, customer service to die for and a sales staff that understands and can articulate your value proposition. My question is, “Does your trade show booth tell a compelling story of why folks should be doing business with you?” If that value proposition doesn’t stick out and scream at potentials, then you may be wasting valuable time, talent and resources that can be put to use elsewhere.
Your pre-show checklist should include:
- Defining the show objective based on the target audience that is attending the show. Highlight what’s in it for me, the customer.
- Defining the types of leads you want to come out of the show with. (Remember, quality over quantity.)
- Defining how to qualify them as to where they are in the sales funnel.
- Communicating your trade show objectives with the folks that will be working the booth. Let them know what is expected of them.
- Have post-show follow-up all ready to go before you go to the show so it can be implemented as soon as you get back. Thank you note, phone scripts and who’s doing what.
- Review the content you’re sending out after the show so it corresponds with what the prospect is looking for (product info, distributor, local contractor).
- When sending something, make it be something of value – a copy of your latest e-book, a competitive crossover chart. Something that will help them do their job better and make them feel good about you. Sales will follow.
Trade shows are so expensive, and to make the most out of them, you need a plan.
What kinds of things are you doing to maximize your trade shows?