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marketing tips

8 Tips for Making Customer Service a Priority in your Marketing

by | Aug 9, 2018 | Marketing Tips, Tips

Think customer service isn’t an integral part of your marketing? Ask yourself the following questions:

  • What part of your company do existing customers deal with the most?
  • Have you ever avoided a business because of a negative remark a friend made?

If the answer to both is yes, you’ve just seen how an effective customer service program is also your best marketing strategy.

 

 

Need more proof? In our latest Tip Sheet, we’ve laid out eight tips for making customer service a priority in your marketing efforts, and as always, it’s geared toward manufacturers, distributors and others in the B2T marketplace. You can sign up to download it for free here.

Let us know what challenges you’ve had with customer service and check out our other tip sheets here.

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Making the Most of YouTube

by | Jun 15, 2018 | Social Marketing, Tips, Tradesmen Insights

By Chris Ilcin, Account Superintendent

YouTube has become the prime research tool on the web. With a staggering breadth of content and connected communities for almost every niche, it’s definitely earned a place in your marketing efforts. If you don’t have a video program yet, check out articles here, here and here  on how to incorporate video. In the meantime, if video is already a part of your efforts, here are a few simple guidelines to making the most of the content you post:

No Channel is an Island

  • You can’t make your channel a one-sided affair. Make sure you get into as many “networks” as possible by subscribing to other channels, i.e. trade organizations, publications, online reviewers, people already using your products, etc.

Engage Frequently

  • Don’t be a passive subscriber. Like videos and comment, even if it’s just “great video.”  The more you put your channel out there, the more likely people are to find it.

Forget Who You Are

  • When it comes to video tags and descriptions, think like a potential customer, rather than as a salesperson. Don’t use product numbers or use common terms, instead, put yourself in the shoes of someone just starting a search, with no prior brand loyalty or knowledge of the industry, and then tag accordingly.

(more…)

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6 Ways to Make Sure You’re Using Multimedia Effectively

by | Jun 1, 2018 | Agency Insights, Marketing Tips, Tips, Tradesmen Insights, Traditional Marketing

Multimedia can seem like another of those “marketing buzzwords.” But when it comes right down to it, the key is to effectively use images to tell your product’s or brand’s story, and it can be incredibly successful and easy.

In our latest Tip Sheet, we’ve laid out 6 tips for integrating multimedia into your marketing efforts, and as always, it’s geared toward manufacturers, distributors and others in the B2T marketplace. You can sign up to download it for free here.

Let us know what challenges you’ve had with integrating multimedia and check out our other tip sheets here.

 

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3 Post-Show Activities to Make Your Trade Show a Success

by | Aug 15, 2017 | Events/Trade Shows, Marketing Tips, Tradesmen Insights

By Matt Sonnhalter, Vision Architect, Sonnhalter

I don’t know about you, but it seems like every time I get back from a trade show I’m exhausted and ready for a vacation. Unfortunately, there is still work to do after the trade show. In this Part 3 of our 3-part series on successful trade shows, we’ll look at the 3 post-show activities you should be doing after every trade show to make sure it is a success.

1. Leads/Inquiries

“How many leads did we get?” This seems to be the number one question everyone asks after every trade show. And while this is an important question, I think the better question to ask is “What’s the plan for handling these leads?” (more…)

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