by tradesmeninsights | Feb 1, 2022 | Tradesmen Insights
By: Matt Sonnhalter, Vision Architect
When it comes to selling it’s important to keep your buyer in mind. Although it can be hard to please your buyer, sellers need to approach buyers, differentiate themselves from the competition, and demonstrate their value.
In their 2021 Buyer Preference Study, Korn Ferry answers these questions and more.
Here are some of the key findings that I found interesting:
1) Seller performance continues to decline – with the key to this decline being that buyers have continued to change faster than sellers, and sales organizations haven’t kept up.
2) Only 33% of salespeople are effective at selling in a “virtual” environment – the challenges of selling virtually, combined with longer buying cycles and changes in the buying process, mean that sellers have a more difficult path than ever to making the sale.
3) Buyers don’t view sellers as a valuable resource – respondents ranked sellers next to last out of 10 preferred resources used to solve business problems. Buyers are finding more value in using their past experiences with vendors, social networks and trade media or colleagues.
4) Buyers continue to engage sellers later and later in the sales process – over 79% wait until after they have full defined needs; over half (57%) identify solutions first. The earlier that sellers can be involved with the buyers then they have more time to influence the buyer’s decisions.
5) Factors influencing large purchase decisions – Features/Benefits, Ease of Use and Solution Value are listed as the Top 3, while “pricing” is seen as a secondary issue. Decision-making has many factors and depends on the buyer and for 27% they use analytical thinking and facts to make their decisions.
How has your sales team performed selling virtually?
by tradesmeninsights | Nov 12, 2021 | Tradesmen Insights
In marketing, we must take complex ideas and simplify them for our audiences. Sometimes it can be difficult in the midst of the chaos.
Following is a guest post from our friends over at Long & Short of It, masters of ideation, customer insights and market research. They like to say they “dig and find lots of data and then turn it into actionable insights.” Following is their guest post.
Your organization may be complex, with a wide variety of products and services, and you have a lot you want to say. However, too often in our excitement to tell the world about how awesome we are, we tend to say too much and only end up confusing people. Finding a way to simplify your message and distill what your company has to offer is important. 
THE FOREST THROUGH THE TREES
Why it’s important to simplify varies based on what you are trying to do. If you are advertising or posting on social media, you only have a few words or seconds to get your message across. Just look at any billboard. Most are an awful mess. They attempt to say too much – often, the font is too small and there are confusing images, and the result is a message that gets lost in the medium.
Or you may have a complex service with many offerings and need to find a way to summarize what you do and how it’s done, otherwise people will get overwhelmed. They won’t understand what sets you apart from your competition and why they should buy your product or service. Have you ever read through a website or a brochure and even after a few paragraphs, you still aren’t sure what they do or the simple thing you think should be easy to find is just not evident? Yeah – sad because these are just all lost opportunities.
SO HOW DO YOU MAKE THE COMPLEX SIMPLE?
There are many way to do this, though one of our favorite exercises to conduct with a client is taking them through a value attribute map or process.
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Begin with listing out your product or service features. Write them out in a horizontal row. Keep it to the most important 5 to 7 to start with. For each feature, identify the benefit to the user, and write that above your row of features. For example, my travel mug (S’well for Sue/Yeti for Dean) is thermally insulated. That’s a feature. The benefit is it keeps my coffee or tea hot for a long time. Keep in mind, a feature can have more than one benefit.
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The next step is the most important – keep laddering up. For each benefit, describe why you believe that benefit is important to your target audience. What value do they attribute to that benefit? You have to look at this from your target audience’s perspective – an outside-in approach. Following through from the travel mug example, the reason I value my drink staying hot for a long time is because it tastes better hot, saves me time from having to re-heat, and it’s one less thing to worry about through my crazy day.
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Do this for every feature. You may and should find that many features end up having the same benefit and end-value. And that’s the key. It’s laddering up to what is most important to your target audience.
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Think about those end values – your key message is in there. It won’t say everything you may want to, but it’s the perfect way to get the initial message across and break through the clutter of competing messages. You don’t have to tell them everything at once, just enough to help them understand what makes your product/service meaningful to them and unique enough that it gets them to want to learn more. And then that’s your opportunity to then tell them more.
Using a value attribute map is just one way to help bring clarity from chaos. There are other methods, and they have many things in common such as getting organized, creating hierarchies, and thinking about what is important from the perspective of your target audience. Because in the end, it’s about the audience, not about you.
by tradesmeninsights | Aug 6, 2021 | Tradesmen Insights
By: Matt Sonnhalter, Vision Architect
After 2020, we can see a change in what types of content are most effective. In a recent report from Activate Marketing Services, they surveyed 72% of B2B tech marketers and demand gen decision-makers for a report on effective content.
In this blog, we will look at each tunnel tier and each type of content.
Top of the Funnel:
At the top of the funnel, we have blog posts that are considered most effective. Whereas next we have 66% of people who consider infographics the most effective. Lastly, at the top of the funnel we have videos. Blogs, infographics and videos are great sources of content as buyers are engaging with more digital content especially after the pandemic. When crafting content for your company, keep your audience in mind to optimize business.
Mid-Funnel:
In the mid-funnel, we can see virtual events and webcasts were most effective. Last year, we saw an increase of virtual events and webinars due to COVID-19 and the cancellation of in-person events. Online events are great to expand your audience and let anyone listen from anywhere.
Bottom of the Funnel:
In our final tier, we have data-driven content. For example, this type of content consists of white papers, e-books and case studies, with white papers at 41% effective, e-books at 9% and case studies at 16%.
And while this study focused on B2B tech marketers, these content pieces would work for the general B2B marketers.
What’s been your most effective content type at each stage of the funnel?
by tradesmeninsights | Jun 29, 2021 | Manufacturing, Marketing Tips, Tradesmen Insights
by Doug Walker, guest blogger
Having a business plan is important for the success of any business. A business plan will help you to evaluate your goals and determine how you will set about achieving them. It will help you recognize where things are not going according to plan and help you take corrective action. A good business plan can also help you to attract much-needed funding.
Setting up in business as a manufacturer representative is no exception, and a well-constructed business plan can mean the difference between failure and success. Here we take a look at how you can create a business plan that really works for a manufacturer representative. 
Nature of Your Business — One of the first things you should do is define what the nature of your business is. This is partly for the benefit of any potential investors who might be considering making an investment in your company. Before they are willing to part with any money, they will first need to know what your company is all about and how it will make a profit.
Defining the nature of your business is also beneficial to you when it comes to running your company. It can be all too easy otherwise for somebody to get side-tracked and lose focus on their objectives.
Capital Requirements — How much money do you need to get started? How much will it cost to register your company? What do you need to pay to get business premises of your own? What about utilities, IT, desks, and other furniture and equipment? All of these things will need to be taken into consideration to make sure you have what you need; otherwise, you will struggle to function. It is also a good idea to try and account for unexpected expenses. If financial literacy isn’t your strong suit, there are resources online that will help.
Identify Your Competitors — Who are your competitors? Which manufacturers do they represent? Who do they sell to? What advantages do they have over you, and what advantages do you have over them? How can you encourage customers to buy from you instead of the competition?
Knowing the competition will help you understand just how competitive your field really is. If you find yourself in a fiercely competitive market, then you will need to try and work out how you can stand out from the rest, or even consider another field altogether. Identifying your competition could also help you to learn from them. If they have been in business for a long time, what have they been doing to make themselves successful?
Clients and Customers — If you’re a manufacturer representative, who are you going to represent? Do you already have a relationship with a manufacturer that you could work with? Are there others whose products you’re familiar with that you could approach? Bear in mind that if you’re going to go into business selling products for other people, you simply must have something to sell.
Just as important as having something to sell is having somebody to sell to. Your business plan should include market research into the demand for a manufacturer’s products. Are you selling to businesses? If that’s the case, what appropriate businesses are there in your area? Will you need to travel long distances to meetings with potential customers, or can you find a cloud calling solution for virtual meetings? How much will travel cost, and accommodation if required?
Marketing — How are you going to acquire new prospects? Advertising? Door-to-door? Cold-calling? Is your method of gaining new products something you can do yourself or will you need help? Will you need to employ staff to do it for you, or outsource marketing to another business?
Your business plan will need to take into account the cost and efforts involved with acquiring new prospects. It will help potential investors to see that there is a good business opportunity while it can also help you to identify any potential issues with your sales methodology and finding people to sell to. 
Identify Potential Obstacles — Things don’t always run smoothly for businesses. Even the best laid plans are not immune to external influences that the business owner has no control over. For example, the recent global health crisis has put significant strain on the supply chain, and a recent report found that 94% of manufacturing leaders report concerns about their current supply chains. This translates to potential shipping delays for your products, which is out of your control.
While we may not be able to prevent issues from happening, however, we can make sure we are prepared to deal with them when they do arise.
Try and consider which obstacles exist or might exist at some point in the future. How are you going to overcome those obstacles? What contingency plans can you put into place? If you’re not prepared for such eventualities, then it can have a severely detrimental impact on your business; being prepared can help make them more of a minor inconvenience.
Financial Forecast — Create a realistic financial forecast. How many sales do you realistically see yourself making, and how much revenue will they generate? How much will your business cost to run? What overheads will you have? What will be your profit margin once all costs have been deducted from revenue?
It’s important you are honest when creating your financial forecast. Trying to make the forecast look better on paper will not achieve anything for you in reality, other than maybe lead you into debt. If the forecast does not look good, then you will need to re-evaluate your goals. Doing so will make it a lot more likely that you have a business that’s a success rather than one that closes down quickly.
A well-made business plan is important for numerous reasons. It can help you attract necessary investment in your company if needed, while it can also help ensure you have a viable business before you start. A business plan will also help you to keep your company headed in the right direction and identify areas that need improvement. The right business plan can make the difference between a company that fails and a company that is a huge success, so it’s well worth spending your time on creating one that really works.
by tradesmeninsights | Jun 17, 2021 | Manufacturing, Marketing Tips, Public Relations, Tradesmen Insights
by Kylie Stanley, Public Relations Technician
In the manufacturing arena where competition is fierce, some companies have turned to blogs as a way to increase brand awareness, become a thought leader in their space, increase their web traffic and generate leads.
In a recent post from ThomasNet called, “13 Ways to Improve Your Manufacturing Blog,” it helps businesses to recognize ways to improve within blog platforms.
Here are the key highlights:
- Write With Your Buyer Personas In Mind – When creating blog content, remember who your audience is. By establishing your audience, you can make customized content towards them.
- Use Images & Visual Elements – Enhance your story by using pictures to help break up text and keep readers engaged. Images can play an important part in increasing the reading time on your blog.
- Link To External Sources, And Your Own Content! – Help your readers through the story by providing credibility. This helps with your brand’s trust and can drive readers to conversion pages, which can boost SEO.
- Establish A Frequency To Posting Your Blogs – Make sure you’re committing to the blog by frequently posting. One way to keep up with posting is to create a content calendar and lay out all the blogs you’re doing in a month.
- Ensure Your Blogs Have A Strong Word Count – Posts under 300 words are not recommended for SEO, and when your SEO isn’t strong, consumers can’t find you online. At the same time, don’t post a blog with 2,500 words of “awful” as people will not read it.
Blogs can help to achieve your business goals and build trust between you and the consumer. Follow the rules above and check out the rest in their article to learn how to improve your blog.
How will you improve your blog posts?
