B-to-B Marketers are Finding LinkedIn a “Go-To” Source for Prospecting

I’ve been saying for some time now that the most overlooked social media tool for the B-to-B market is LinkedIn. It makes sense to join groups on LinkedIn, whether it’s buying groups like A-D or Netplus Alliance, or associations like STAFDA or AHMA. Take advantage and participate in the arenas you sell to and through.

With sales cycles getting longer, social media is a good way to start building those relationships. They are by no means the only way to nurture a prospect, but according to a recent “B-to-B Sales Pulse Survey” from OneSource, LinkedIn usage has increased significantly. Nearly 50% of the respondents said they were using LinkedIn more than a year ago.

Change* in Use of Select Social Networking Sites for  Prospecting/Research According to US B2B Sales Professionals, January  2010 (% of respondents)

Hubspot, in their January 2010 data report, showed that 45% of North American B-to-B companies used LinkedIn for marketing and have acquired customers through the site.

So how are you using LinkedIn to identify new prospects and build relationships?

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Follow Companies on LinkedIn: Keep Tabs on Your Competitors or Customers

LinkedIn has a new tool, “Follow Company,” which, like it says, lets you follow companies. What a great way to get current activity levels at your customers or competitors. Learn what the latest competitive promo is or what the customers are talking about.

It’s simple to use.

  • You can either go the search box at the top right and scroll down to company and enter who you want to follow. Once the company profile comes up, there will be a place for you to click the box and you’re done. To unfollow is just as easy.
  • The other option is go to a member’s profile and where it talks about who he’s working for, you can scroll  and click “Follow Company” and you’re done.

I can’t believe it took them as long as it did to put this feature up there. The “Follow Company” function has truly made LinkedIn social.

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LinkedIn: Great Tool to Drive Traffic to Your Blog

I’m an Evangelist when it comes to using LinkedIn as a networking tool in the B-to-B arena, and I try to get all my clients to see the benefit. I think LinkedIn is one of the most under-utilized tools in a B-to-B marketers tool bag, but like anything else, you need to work at it.

One way I use LinkedIn is to promote my blog posts on a weekly basis. I normally do at least 3 posts a week, and on Tuesday, I put it up as a news item on all the groups that I belong to. It’s a great referral resource.

There are many other ways you can use LinkedIn. Here are just a few:

  • Reach those prospective contractors and Professional Tradesmen by being active in groups
  • Introduce and sell products
  • Generate leads for possible demos of your product
  • Become a thought leader in your market
  • Get press coverage

I recently read a  post by Darren Rowse on one of my favorite sites, Problogger, where he was interviewing Lewis Howe , titled Top 10 ways to drive traffic to your blog using LinkedIn. Here is a summary of some of the top ways to use LinkedIn to drive traffic to your blog:

  • Complete your profile 100% – and add a nice photo.
  • Increase your connections – the more the connections, the more people have access to your profile.
  • Customize your web link – instead of the links saying my blog, make it relevant to what you do, i.e., blogging for plumbers.
  • Join niche groups – it’s your best source for new business leads.
  • Post comments on Niche groups – a great way to build your credibility and thought leadership.
  • Answer questions – the more questions you answer, the better the chance that person will click over to your blog.
  • Update status – it’s the first thing that pops up on the home profile of all your connections.

These are some points we all should consider to get the most out of our efforts.

What are you doing to best utilize LinkedIn? I’d love to hear from you.

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LinkedIn: 5 Ways It Can Be A Powerful New Business Tool

LinkedInI tell everyone if they could only use one social media tool to generate new business, I’d use LinkedIn. While my blog is important (long term), and Twitter is very useful once you get your followers, LinkedIn offers you a way to be more proactive. Before you start utilizing it, you first have to make sure that your page is updated and as near to the 100% mark as you can get it. Once that’s done, dig in and have some fun.

Here are 5 ways I utilize LinkedIn:

  1. Ongoing program to increase your contacts – After going through your contact list, continue to add contacts each week by setting a goal of say 4-5 new contacts. It’s easy to do. When you’re at social or business events and meet people, when you get back to the office, see if they’re on LinkedIn and get connected. Every time you go to your LinkedIn page, it prompts you in the upper right hand corner to invite people that might be primary contacts of someone you know or a group you belong to. This should be good for 2-3 new contacts each week.
  2. Search company profiles – for niches/markets you’re trying to target. Get in and get involved!
  3. Search for groups – this allows you to search associations, buying groups or other folks who share common interests. I normally, once a week, take a recent post and put it on all the groups that I belong to. This is a good way to not only build credibility, but also drive more people to your blog.
  4. Search individual profiles – there’s a whole bunch of info on individuals that you target. Take some time to review their profile and see what kind of connection and groups they belong to. If you do your homework, you’ll know a lot about  a new potential friend, and when you ask him to join your network, you can talk about some common interests in your first contact. This is a great way to get a conversation going quickly.
  5. Search by market terms – determine what questions or answers can be searched that will bring up like-minded people. By reviewing your findings, “experts ” in the field will be easily identified.

Once you have a system in place, then you need to start listening and contributing. These are the ways I utilize LinkedIn. I ‘d like to hear how others out there are doing using social as a new business tool.

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You Should Know the “Why” Before the “How” If You’re Going to Jump Into Social Media

whyandhowI recently put on a Webinar on how social media could be used by B-to-B, and one of the most common questions is what tools should I use? Should I concentrate on Facebook, LinkedIn or is Twitter the best for me? When I ask them why are they doing social media, I get a silent pause. One of the first things we talk about is the “Why” you want to participate in the social media scene. If you can’t answer the Why, then the How doesn’t matter. Don’t get into social because you think it’s cool or that this will be the “silver bullet” that will save your business. You need to treat social like any other marketing program. Define expectations and outcomes. Adopt a phased approach to meet these business objectives. Here are some questions to answer to better understand your goals:

  • Why are  you participating?
  • How can social media improve your customer relations?
  • Can social media help you build/reinforce your brand?
  • Do your current customers use social and which sites do they frequent?
  • How do you define success?
  • What kind of metrics are you going to set in place to monitor your success?
  • How can social media help you gain more knowledge?
  • What kind of social media policy do you have in place?

Like any other program, success is based on developing a plan and then implementing it. If you want to be cool and hip, do your homework and you’ll find out that people respond when you have a plan.

What are your thoughts?

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