Are Hashtags Still Relevant in 2024?

Are Hashtags Still Relevant in 2024?

By Kylie Stanley, PR Technician

The first ever hashtag was used in 2007, almost 17 years ago and since then hashtags have become a crucial part of social media. But with hashtags being 17 years old, are they still relevant to use? In this blog post, we will discuss whether your company should use hashtags and their importance.

The short answer is yes, hashtags are still relevant to use, but it’s vital to understand the benefits they possess.

Graphic of cartoon man with laptop sitting atop a hashtag with social media flags

Reaching potential customers

Hashtags allow for your target audience to find your brand by searching for appropriate hashtags. Searching and following specific hashtags allow for users to find your posts, which can help to grow your following and get potential new business. When using hashtags, make sure you’re using hashtags that are specific to your brand. This means that the people searching for these hashtags will be a more interested and engaged audience.

Social listening

Custom hashtags help to create a more well-rounded marketing strategy. By making something unique and specific to you and your brand, you can generate user-generated content when your customers use that hashtag. Hashtags also can give insight to customer behavior and help brands understand your audience better. Social listening tools can help you track hashtags related to your brand or products to identify the positive and negative conversations from your customers.

By social listening, you can also track relevant influencers within your niche that you could send products to.

Increasing organic reach

Using hashtags can increase your organic reach on social media platforms. As previously mentioned, hashtags help your content be seen from potential customers. Social media algorithms can also work to your advantage when using hashtags. The algorithm looks at every piece of content posted to the platform in order to prioritize the content to its users based on if it’s appealing or interesting. This includes looking at hashtags, the engagement of the post, caption and if it’s a photo or video.

If you still are not using hashtags to your advantage, then now is the time! You don’t want to miss out on potential customers that are easy to reach. Using hashtags correctly can play a key role in your marketing strategy and social media content. We don’t see hashtags going anywhere anytime soon, so make sure to incorporate them into your plan.

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Getting the Most out of Your Company’s Instagram Account (Part 1)

By Andrew Poulsen, PR Technician

In less than 10 years, social media has evolved from a fun distraction to keep in touch with college friends and distant relatives, to an essential tool needed by any brand looking to engage with its customers or maintain relevance amongst its competitors. Regardless of how millennials feel about the Baconator® or Moons Over My Hammy®, brands like Wendy’s and Denny’s are winning over young people more and more every day with their funny and relatable social media presence. While not every company needs to adopt to the latest meme or pop culture phenomenon to have a healthy online presence, social media has opened the door for brands to be transparent and relatable in new and exciting ways.

By now, companies from international brands to local muffler shops are utilizing Facebook and Twitter to engage and share company news, updates, sales, etc. But over the past few years, we’ve seen more brands incorporating Instagram into their social media plan. What was once considered a platform exclusive to tech-savvy young people with smartphones, Instagram is now just ubiquitous across all demographics as Facebook and Twitter. And businesses across all industries are starting to take notice. That’s because, if used correctly, the app’s photo and video features allow a new way for brands to give their audience a peek behind the curtain. Here are five ways your company can take advantage of the unique features Instagram has to offer.

Give Your Audience Something Different

Facebook, Twitter and Instagram all bring something different to the table, otherwise we wouldn’t need to be on so many different social media platforms. While this seems obvious, companies often make the mistake of letting their social media content be too similar across all platforms. Instead, companies should reward their audience for following all their pages by giving them content exclusive from the other platforms. For Instagram, this can be a fun look behind the scenes of your office, documenting a company picnic, making a short how-to video or hosting some sort of fan-generated photo contest. Just make sure it is unique to the platform in some way.


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Use Social Media To Generate Professional Tradesmen Leads

imagesThere are many traditional ways of generating leads, i.e. pay for click, list rentals, etc. But social lets you go beyond some of these typical methods and lets people find you. In my mind, one of the biggest benefits to social media is the ability to identify and start conversations in a low-key manner with potential contractors. The two top tools I use are LinkedIn and Twitter.

LinkedIn – I find that this is a very useful and friendly site for B-to-B users. The group section is a great way to join groups with common interests and start participating.

  • I’ve joined groups like E-marketing Association Network and The Air Conditioning, Heating & Refrigeration Institute. Both are targeted and are great ways to see what the hot topic of the day is and how people are reacting to it. You can even start your own group and invite people to join.
  • It’s a great spot to throw out a question to the group or put your two cents in on an area where you are an expert.
  • I’ve also used these groups to do short surveys and I post at least once a week and sometimes twice a recent relevant post from my blog under the news section. This helps drive folks to my blog and hopefully position me as an expert.
  • You also need to update your status regularly and make sure your co-workers do the same. We’re in the process of organizing a webinar and will not only post it on my page for folks to register, but also put it as a news item on my group pages.

Twitter – I use Twitter to communicate to my followers many times a day to promote my most recent posts.

  • I use Tweetlater to schedule and manage my daily tweets. There are several other applications out there that do the same thing.
  • If you want to reach people who don’t follow you, include relevant hashtags. Experienced users will search for those terms.
  • Encourage re-tweets. In order to do so you need to keep your message shorter than the 140 characters so the person who is doing the re-tweet has room for their name and message.

These are some things I do to use social to generate leads. I’d like to hear from you on how you utilize social.

Here’s an article that might prove to be of interest, 5 Ways to Find Prospects on Twitter.


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