Distributors Gain from Streamlining

By Chris Ilcin, Account Superintendent, Sonnhalter

For their January/February issue, Industrial Supply Magazine asked Spencer Maheu, Director at Osborn Industries what advice he had for industrial distributors in the New Year. His answer? Streamline your product selection to reward end users, your organization and your bottom line. Here’s the article:

Streamlining is the Word of 2017 (more…)

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What Affect Will Donald Trump Have on You and Your Business in 2017?

By John Sonnhalter, Rainmaker Journeyman, Sonnhalter

Now that the election is over and Donald Trump will become our new leader, I’m curious to see if you’re as optimistic as I am on where the country is headed, or could be headed, if the world crosses don’t get in the way.

Trump’s business-friendly attitude and the mantra of “there will be no business as usual” is somewhat refreshing. The rollback of regulations alone should be a game changer for manufacturing. The cutting of corporate taxes wouldn’t hurt either.

(more…)

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Outside-the-Box Solutions for Workforce Development

By Chris Ilcin, Account Superintendent, Sonnhalter

“Train your people well enough so they can leave. Treat them well enough so that they don’t want to.”

-Richard Branson

A column I just read brought that quote to mind. Jack Schron, the President of Jergens recently wrote “Grey Matters Matter” for Production Machining magazine. It’s a great piece, and I highly recommend reading the full text.

Mr. Schron focuses on the fact that without a skilled workforce, all the advanced machining, Internet of Things (iOT) and new advances in precision machining are worthless. And the best way to achieve that skilled workforce is through good old experiential rather than textbook learning. And with the advances and costs, that type of training can’t be achieved by just manufacturers, or just trade schools, or any one affected segment. It requires all of them, working together to create state of the art Technical Centers. And that additionally, it required companies, vendors and partners willing to think outside the box and re-examine processes.


Find out one way Jergens has accomplished this by checking out their Fastforward™ Machining Center.

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Managing Price Overrides: 4-Step Process

This post originally appeared on INSIGHT2PROFIT.com

managing_price_overrides

While common, price overrides can be dangerous. They train your sales team and customers that price is negotiable and interferes with one of your primary goals: sticking to your pricing strategy.

If that doesn’t worry you, consider this: companies that grant high numbers of ad hoc price exceptions are more likely to experience price erosion across all customers.

An effective and mature pricing strategy includes a policy for establishing price overrides. But what would such a policy look like?

From experience, we know that managing override activity is a multi-layered process. It requires adapting your internal systems, developing new guidelines, and transforming your culture. But at the end of the day, your goal is to establish a framework to monitor and manage potentially dangerous price overrides. When we help our clients with the same goal, we use the following four-step process.

Step 1: Grow Your Awareness: Understand what pricing overrides are happening and why

Step 2: Determine Market Relevance: Set appropriate prices for specific customer and product segments

Step 3: Set Policy: Establish guidelines and controls around pricing authority

Step 4: Encourage Training: Empower the sales organizations with the tools they need to handle pricing conversations with clients

Let’s dig deeper into each of the four steps.

Step 1: Grow Your Awareness: What is Happening and Why?

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Contractors are the Most Important Customer in Building Materials

Contractors are the Most Important Customer in Building Materials

Today we have a guest post from Mark Mitchel of Whizard Strategy.

3Icons-Salesexecution2-120x120Building materials companies frequently only see the customer who is directly in front of their nose. They are laser focused on selling a builder, an architect, a facilities manager or even a homeowner.

In every one of these cases there is someone standing right behind them that you may not see. That person is the contractor. More specifically, it is the installing contractor.

Time and time again, I see building materials companies, with a great product, think they have a made a sale to their primary customer, only to lose the sale because of a contractor.

It’s easy to assume that contractors are working for your primary customer so they will do what the customer wants. That is frequently not the case.

Here’s Why Contractors Resist Change

  • There is a shortage of labor so any good contractor is in demand and may turn work down or charge more, if it involves something new or different.
  • Contractors see new ideas and products as change and change represents risk. It usually does not represent opportunity to them.
  • Contractors can be very stubborn in their resistance to change. They and maybe even their Daddy has always used the same product and installed it the same way for years. Many of them also believe that buildings and homes are not built as well as they were in the past. To them, modern day construction practices and products are not necessarily better.
  • New products mean the contractor will lose money. The contractor looks at a new product as having many places where they are going to lose money, for example:
  1. They aren’t sure how to estimate the project so they can underestimate it and lose money or they can over estimate it and lose the job.
  2. Their installers will have to be trained and the cost of that training will fall on them.
  3. Installers will take a longer time on the first few jobs, reducing the contractor’s income.
  4. There is a higher likelihood of a callback on the first few jobs, once again costing the contractor.
  5. Dealing with a new supplier is also time consuming, when he probably isn’t having a problem with his current supplier. (more…)
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