Generic Values = Generic Culture

Following is a guest post from our friends over at Long & Short of It, masters of ideation, customer insights and market research. They like to say they “dig and find lots of data and then turn it into actionable insights.”

MOST COMPANIES HAVE A SET OF VALUES. MOST OF THESE STATED VALUES ARE GENERIC AND QUITE FRANKLY, MEANINGLESS.

Take this test. Pull out a copy of your organization’s values – remove your company name and logo from it. Replace it with another company name. Does it work for them? Could it apply to that company? If so, then your company values are not distinct enough to have meaning and value. A company like a person needs to have unique values similar to your personal values which cannot easily be shared by anyone else. This is important because the culture of your company is a reflection of what the company values – it guides employee behavior and decision making. The more generic the values, the more difficult it is for employees to know what to do or how to represent the company that is in alignment with the culture. 

For example, here are the values of a company:

Communication – We have an obligation to communicate. Here, we take the time to talk with one another… and to listen. We believe that information is meant to move and that information moves people.

Respect – We treat others as we would like to be treated ourselves. We do not tolerate abusive or disrespectful treatment.

Integrity – We work with customers and prospects openly, honestly, and sincerely. When we say we will do something, we will do it; when we say we cannot or will not do something, then we won’t do it.

Excellence– We are satisfied with nothing less than the very best in everything we do. We will continue to raise the bar for everyone. The great fun here will be for all of us to discover just how good we can really be. (more…)

Share this:

How Can Manufacturers Get the Most Out of Their Marketing?

By Matt Sonnhalter, Vision Architect, Sonnhalter

Being able to accurately show how well your efforts impacted a company’s bottom line is one of the biggest challenges marketing teams face every year. For years, the easiest indicator of a marketing team’s success was measured mostly in sales and lead generation. But with the rise of content marketing, influencer relations and social media in marketing plans, it’s sometimes difficult to accurately quantify exactly how all these tactics improve ROI. Regardless of where you stand on the value of these tactics, even the most stubborn skeptics will need to face the reality that content marketing, social media and other tactics for the digital age are here to stay. Unfortunately, most marketing budgets have yet to catch up with the financial and personnel resources necessary to successfully utilize these tactics.

Many of these challenges and concerns were addressed in IEEE GlobalSpec’s “Trends in Industrial Marketing Survey,” which surveyed 326 marketing and sales professionals in the industrial sector on marketing trends within the engineering, technical, manufacturing and industrial communities. Here are some of the most interesting tidbits from the survey:

  1. Breakthroughs in marketing analytics have made it easier to calculate the ROI of a company’s marketing efforts.

“Marketers are under steady pressure to demonstrate ROI for their marketing programs. The need to improve ROI is one of the top challenges industrial marketers face. To meet this challenge, marketers use leads as their number one measure of success. But generating high-quality leads for sales is also one of the top marketing challenges. This may sound like a vicious cycle, and some marketers would agree, but the point is that measurement matters. Other measures of success include customer acquisition and sales attributed to marketing campaigns. Marketing automation software, which can improve tracking and measurement capabilities, is used by only 37 percent of industrial marketers.” (more…)

Share this:

Influencer Relations: Is It Right for Your Brand?

By Rosemarie Ascherl-Lenhard, PR Foreman

Recently, you’ve been hearing a lot about “Influencer Marketing” or “Influencer Relations.” But what exactly is it, how does it work and is it right for your company’s marketing strategy?

Sometimes referred to as the “new media,” a comprehensive marketing communications strategy often will include influencer relations as a tactic for expanding a brand’s awareness.

What is an influencer?

An influencer is someone that has a large social media following and actively engages with its audience to “influence” them on his or her opinions. While “influencer” might conjure up ideas of Kim Kardashian touting the latest waterproof eyeliner or designer handbag, there are influencers in the industrial, manufacturing and contractor space, as well. While some of these influencers might not boast the same Instagram audience numbers as Kardashian’s 149+ million followers, their audiences can be very significant for the market they are in.

A large social media following can be relative. Nano influencers, with 1K to 10K followers, have small, niche and highly engaged audiences. Micro influencers, the next tier up, with 10K to 50K followers, are often the most informed opinion leaders in their niches and typically have a very engaged community of followers who rely on (and trust) their content.

If you are a nano/micro influencer in a niche market such as woodworking, developing relationships with companies that are promoting the tools or supplies you use can be mutually beneficial for both parties. For the influencer, it provides the opportunity to be the first to experience innovative products and share their experiences and opinions with their followers, providing appealing content that keeps their followers enthralled and looking for more. For the brand marketing products, it provides an authentic, engaging opportunity to get your products or services endorsed by an opinion leader and visibility in front of your target audience. Plus, repurposing influencer content is a great way to showcase the influencer and also add credibility to the brand.

According to research, consumers are much more likely to trust peer recommendations than advertisements. By finding the right influencers in your target audience, brands can build credibility by using a trusted source in the community and, thus, increasing sales. Even for the B2B niche, influencer marketing is about partnering with industry experts to add credibility, distribution and engagement to great brand content.

Questions to answer before launching an influencer program

Before jumping into an influencer relations program, evaluate your company and its offerings and decide if it is a good fit for a program. Does your brand have an e-commerce presence? The idea is for influencers to drive awareness (and ultimately sales), so if there is not an easy, online process in place to purchase your products, now might not be the time to launch such a program.

Do you have an active presence on social media? If not, your effort will be wasted or certainly not amplified to the level that would move the needle for your brand.

Finally, are your products or services ready and ample? No point in engaging an influencer who creates intense interest amongst his or her followers, only to frustrate the followers when the product is unavailable or on back order.

Once you’ve decided that an influencer program is a fit for your brand, you’ll want to develop a strategy and set some goals and objectives and create a process. You’ll also want to track and measure your results.

Influencer relations vs. media relations

Influencer relations, as mentioned earlier, have been likened to media relations. Build and nurture relationships with influencers in a similar fashion as you do with the media. Influencers are interested in trying products they care about and many are looking for the next big thing to show their followers, in the same way a trade media editor may be looking to write about the next industry trend. But they are different, too. People tend to engage more with influencers than they do with traditional media. While someone may read a story and not necessarily share it online, they would be more inclined to share a post or image from an influencer.

Another difference is that the collaboration between brand and influencer is typically done for a monetary fee, free products or a combination of both. If your product doesn’t lend itself to being sent out to influencers, consider planning an influencer event where you bring influencers together at a trade show or industry event to experience your products and engage with their peers, as well as the brand.

Getting started with influencer relations

You may want to consider a trial run program, especially if upper management is skeptical, to see what type of success you can expect. Remember, like anything, curb expectations and allow the program to grow and gain momentum naturally.

Influencer marketing is here to stay and is growing to be an increasingly popular tactic for reaching target audiences and gaining market share. Getting influencers to persuade your audience can drastically work in your favor when executed properly.

Have questions about whether an influencer relations program is right for your brand? Or need help strategizing or implementing your influencer program? Contact [email protected].

Stay tuned for our next post on influencer marketing, “Tips for Implementing a Successful Influencer Relations Program.”

 

 

 

 

Share this:

Updated Sonnhalter Electrical Market Overview Now Available

Information on electrical market codes, standards and certifications, key trade shows, industry associations, buying groups, training providers, top distributors, industry publications, blogs, online forums and more.  

At Sonnhalter, we pride ourselves on working only in the B2T, or Business-to-Tradesmen, industry. And that means not only being up to date on what our clients are doing, but with their industries as well.

To that end, we have developed comprehensive Market Overviews for relevant industries, and continually update them. Our latest update is for the electrical market. Please feel free to download, review and share, and if you have any questions, contact us.

Sign up for our updated Sonnhalter Electrical Market Overview here.

 

 

Share this:

Tenth Annual Sonnhalter Tool Drive Raises $28,000 Worth of Donations for Habitat for Humanity

CLEVELAND – September 2019 – Sonnhalter, a communications firm marketing to the professional tradesman in the construction, industrial and MRO markets, partnered with Greater Cleveland Habitat for Humanity for a tenth year during its annual Sonnhalter Tool Drive, which ran the entire month of August and collected $28,000 worth of tools and building materials. Since Sonnhalter began its efforts in 2010, it has collected nearly $280,000 in donations.

Organizations, businesses and residents were encouraged to donate new and gently used tools, as well as building materials, furniture and appliances, to Sonnhalter to help benefit Habitat for Humanity’s cause of eliminating substandard housing and homelessness.

 

 

 

“Cleveland Habitat for Humanity eagerly awaits Sonnhalter’s annual Tool Drive,” said John Habat, president/CEO of the Greater Cleveland Habitat for Humanity. “It replenishes our inventory and generates revenues to support our affordable homeownership program. Sonnhalter has been doing this for ten years, demonstrating again and again its commitment to affordable housing in Cleveland. Sonnhalter is a treasured partner.” (more…)

Share this:

Honoring the Trades, Building the Future

By Rosemarie Ascherl-Lenhard, PR Foreman, Sonnhalter

It seems especially appropriate to address the subject of “skills gap” today, the third Friday in September, which is also “National Tradesmen Day.” National Tradesmen Day is a day where we honor the men and women dedicated to maintaining the complex infrastructure of our roads, cities, water systems and power grids. The skills and knowledge of those in the trades–electricians, plumbers, masons, mechanics, carpenters and everyone in between–ensure the jobs get done and businesses, homes and entire nations keep running.

While these professionals work day in and out to maintain their skills unique to their trade, the grim reality is that every day qualified workers retire, and the demand for skilled workers grows. In fact, as the country grows, the skilled trades are one of the fastest-growing sectors in the job market today. Their skills and jobs are so valuable, in fact, that training is available in nearly every sector of the skilled trade job market.

The problem is there are fewer and fewer students pursuing an education in the trades. Instead, they have been led to believe that it’s necessary to attend a four-year college in order to get a high-paying, satisfying job. It isn’t. There are other paths to a good career.

Build Your Future, an organization that aims to be the catalyst for recruiting the next generation of craft professionals, elaborates on the advantages of a career in the skilled trades in this guest post.

By 2023, there will be 1.5 million construction jobs that need to be filled. This shortage could be detrimental to the infrastructure and construction projects in America.

As the skills gap worsens, those with a lot of knowledge and experience in the crafts will be highly sought out with high-paying opportunities. Following the idea of supply and demand, this shortage has led to stable, high-paying careers for construction professionals.

With so much opportunity in the skilled crafts arena, it makes sense to explore the many options—and become part of the much-needed team of professionals that keep our nation running smoothly with their hands, their skills, their tools and their training.

Want to read more on the subject? Check out this post:

“Using the Gender Gap to Close the Skills Gap”

Share this: