B-to-B Marketers are Finding LinkedIn a “Go-To” Source for Prospecting

I’ve been saying for some time now that the most overlooked social media tool for the B-to-B market is LinkedIn. It makes sense to join groups on LinkedIn, whether it’s buying groups like A-D or Netplus Alliance, or associations like STAFDA or AHMA. Take advantage and participate in the arenas you sell to and through.

With sales cycles getting longer, social media is a good way to start building those relationships. They are by no means the only way to nurture a prospect, but according to a recent “B-to-B Sales Pulse Survey” from OneSource, LinkedIn usage has increased significantly. Nearly 50% of the respondents said they were using LinkedIn more than a year ago.

Change* in Use of Select Social Networking Sites for  Prospecting/Research According to US B2B Sales Professionals, January  2010 (% of respondents)

Hubspot, in their January 2010 data report, showed that 45% of North American B-to-B companies used LinkedIn for marketing and have acquired customers through the site.

So how are you using LinkedIn to identify new prospects and build relationships?

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5 Tips to Make Your B-to-B Blog Successful

If you want to be a serious blogger, there are some things you need to follow to be successful. It’s not as easy as it might appear, and here are some tips I’ve learned over the last year in doing my blog.

  1. Be Committed – Committed to write 2 or 3 posts a week no matter what. You need to read and research and plan you editorial. You need to be persistent in that you won’t become an overnight success. It takes time to build an audience, and once you do, it takes more time to develop a relationship.
  2. Be Focused – Choose a topic or niche and stick to it. Be consistent in your voice and approach. Also be consistent in the number of times a week you post.
  3. Be Concise – You’ve got between 2-5 seconds to get their attention, and once you have it, make sure you deliver content that’s on the mark.
  4. Be Analytical – You need you watch which posts are drawing attention. This will help when developing topics for future posts. Where are your readers coming from – other sites, search engines? What search terms are the engines picking up?
  5. Never Stop Learning – Stay ahead of the curve in your area of expertise. This is especially true in social  media where things seem to change daily. Just think, a few months ago, mobile marketing certainly wouldn’t have been on the top of my radar screen, but today it’s a hot topic.

Those are my suggestions. I’d like to hear from you and have you add to the list.

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Here are some other posts you might find interesting:

5 Quick tips to promote your posts

Posts should be like missles:powerful and to the point

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B-to-B Marketers: When Should You Outsource Social Media?

For those of you who haven’t yet dove in to the social media arena, whether it’s because of fear of the unknown or the fear of it’s going to be too time-consuming, I have some friendly advice.

I can’t force you to try it, but I can tell you it won’t hurt and you can’t break anything. For those who are willing to give it a try but are worried about the amount of time it will take, I have some suggestions for you to consider.

Social media is about building relationships and becoming thought leaders in your category. So a rule of thumb would be to automate or delegate everything except the interaction portion.

Susan Baronini-Moe in a recent post on Social Media Examiner, What You Need to Know About Outsourcing Social Media, outlines her ideas on what should be done, and I think it would be a good read for you.

Here are some highlights:

What you shouldn’t outsource:

  • Anything that engages the user you should be a part of. You should be the voice of the company. Any conversation should be started or answered by you. Reply to your tweets, Facebook and LinkedIn comments from the groups you belong to.

What to outsource:

  • Profile Set-ups – on Facebook, Twitter and Linkedin. These contain some pretty basic things and doesn’t require your personal involvement.
  • Listings – setting up listings on Twitter directories, groups on LinkedIn and Facebook can be handled by someone else.
  • Automated Updates – on Twitter, your blog or RSS feeds.

These are some of my thoughts, what are yours?

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E-Mail: Still an Effective Method to Reach the Professional Tradesmen

All of us are getting inundated with e-mail, but studies show it’s still one of the best ways to reach out to people.

It does have its challenges with spam filters and internal firewalls. But I’ve found that by using some of the techniques for writing blog posts have come in handy in writing e-mails.

So here are some tips on how to more effectively use this tool:

  • Subject line – This is probably the most important part of the message. Make sure you grab their attention.
  • Preview pane – Preview panes shows a few lines of content. It’s important that you deliver on the subject line quickly. Let them know what’s in it for them if they continue reading.
  • Make it scannable – I learned this from doing posts here on the blog. Use short paragraphs, highlight important parts of the message. The average time spent on an e-mail is somewhere between 2-5 seconds, so you don’t have much time to stop them.
  • Go for quality not quantity – Put out fewer e-mails, but make them more impactful. If I know when I get an e-mail from you I usually get some good info, I’ll open it.
  • Timing – It’s all about the timing. I’ve found that Tuesday, Wednesday and Thursday are the best for me. You need to test out what might be the best time to hit your audience. For contractors, the best time I’ve found is between 6:30 – 7 in the morning or later in the evening about that same time.

Those are some tips on how I try to make e-mails more effective.

What are some things you do?

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Other posts you might find interesting:

Will e-mail be replaced by social media?

E-mail and Social media are tools B to B marketers plan on using more of in 2010

E-mail marketing for Industrial Markets: Common mistakes to avoid

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Follow Companies on LinkedIn: Keep Tabs on Your Competitors or Customers

LinkedIn has a new tool, “Follow Company,” which, like it says, lets you follow companies. What a great way to get current activity levels at your customers or competitors. Learn what the latest competitive promo is or what the customers are talking about.

It’s simple to use.

  • You can either go the search box at the top right and scroll down to company and enter who you want to follow. Once the company profile comes up, there will be a place for you to click the box and you’re done. To unfollow is just as easy.
  • The other option is go to a member’s profile and where it talks about who he’s working for, you can scroll  and click “Follow Company” and you’re done.

I can’t believe it took them as long as it did to put this feature up there. The “Follow Company” function has truly made LinkedIn social.

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Can Social Media Results be Quantified?

That’s the $64,000 question. Marketers are split on whether social media will deliver measurability according to a recent study by Datran Media’s 4th Annual Marketing and Media Survey. 87% of those surveyed said that accurate online measurement was at least somewhat important for driving increased brand awareness, revenues or performance.

Marketers Worldwide Who Believe Social Media Will Generate  Quantifiable Results in 2010 (% of respondents)

According to eMarketers’ CEO and co-founder, Geoff Ramsey, in his insight brief, Seven Guidelines for Achieving Social Media ROI, most marketers today do not invest sufficient time, effort or money on social media measurement.

The leading metrics used to measure social success focus on increased site traffic, but on its own, it cannot justify heavier investments in social media.

Comparative Estimates: Leading Metric Used by Marketers to Measure  Social Media Marketing Success, 2009 (% of respondents)

Of those respondents, those who are heavily invested in Facebook and Twitter were most likely to track online.

For the B-to-B sector, they are having a tough enough time finding justifications and budgets to do social media. After they cross that hurdle, then they’ll have to start monitoring their activities.

If you like this post you might like:

Why Do People Ignore Social Media Metrics?

B-to-B Marketers: Analytics Key To Your Internet Success.

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