by tradespeopleinsights | Feb 9, 2011 | Marketing Trends, Social Marketing
My blog is an integral part of our total overall marketing program. We use it as the hub of our lead activity and think most B-to-B companies should be blogging as part of their overall marketing efforts. To that point, there’s a new white paper out authored by Tony Karrer and Tom Pick that asks industry leaders (and mine) their thoughts.
Blogging is often viewed as the core component of a B2B social media marketing strategy, and other than discussion forums, it’s the most mature component of social media. Facebook, Twitter and even newer tools like Quora may be sexier and get more attention, but blogs are the workhorses essential to making social media marketing work. Research from HubSpot shows that small businesses with blogs have twice as many Twitter followers as those who don’t. Increased search engine visibility, targeted traffic and enhanced brand image are just a few of the benefits of business blogging.
So what’s next for B2B blogging? What trends are likely to emerge in the coming year? To answer those questions, the founders of the B2B Marketing Zone asked 22 of the most influential b2b marketing and PR bloggers—including Roxanne Darling, Jay Baer, Ardath Albee, Erik Qualman and Chris Abraham—for their prognostications. You can get the whole story in B2B Blogging Trends in 2011, a free (and no registration required) white paper from Aggregage (the software that powers the BMZ site). Among the findings:
- If you don’t have a blog yet, 2011 is the year to start one. As less than half of all B2B companies currently have blogs, there’s still an opportunity to stand out and establish thought leadership in your niche. If your company doesn’t have a blog, you’re not a laggard…quite yet. But time is running out to grab the best intellectual spots of turf on the B2B blogging landscape.
- Blogging helps a company demonstrate expertise, it’s ideal for search, and as Blake Landau points out, “As push marketing becomes less effective, blogs become more important.”
- Blogs are not islands; as pointed out above, they are the central point to social marketing efforts. Blogging is most effective when integrated with other communications efforts including PR and email marketing.
- Although there is still opportunity to get started with a business blog, it’s crucial to do it right. Jay Baer predicts an “explosion of bad B2B blogs” in the coming year as companies scramble to embrace the medium, but many fail to do it well. To stand out and achieve business success with a blog, it’s critical to focus narrowly on the information needs of your customers and prospects, as Kristin Zhivago and Harry Hoover both note.
There’s much more. Again, you can download the complete Aggregage white paper on B2B Blogging Trends in 2011 here.
by tradespeopleinsights | Feb 8, 2011 | Marketing Tools, Social Marketing, Uncategorized
Life as a marketing person isn’t as simple as it once was. With the arrival of social media, new expectations from your boss and new buying processes, where do you turn? Marketo recently released their new e-book, The Marketing Manifesto which outlines ways you can get quality leads and keep your ears on your entire market.
Highlights include:
- Exposing your beliefs – what’s your company’s passion?
- Value proposition – why should I believe in you?
- Think beyond digital – integrated engagements are the ones that last.
It also identifies 6 B-to-B weapons including content marketing, testing, analytics, lead nurturing, search and community.
It’s a good read.
by tradespeopleinsights | Feb 3, 2011 | Marketing Tips, Traditional Marketing
Most of you attend trade shows, and if you’re on the manufacturing end of things, you have booths. Trade shows are not an inexpensive proposition and you really want to get the most out of them. To that end, I’ve asked a friend of mine, Vince Tricomi from PFI Displays, to give us some hints on how to improve your ROI without spending any money.
Here are the suggestions:
With the start of trade show season, many companies find themselves examining how they can revitalize their trade show exhibit ROI without depleting their marketing budget.
1. Do Your Pre-Show Homework:
▪ Analyze last year’s “A-Level” leads, and get a list of this year’s attendees.
▪ Have your sales team start calling weeks before the show to schedule in-booth appointments.
▪ Consider other types of outreach, from social media to direct mail.
2. Strut Your Stuff:
▪ Volunteer as an expert for the educational seminars at your trade show. You won’t be “selling” your company, but you will be building your credibility with the audience.
3. Improve Your “Boothmanship:”
▪ Consider the body language of you and your staff.
▪ Avoid matching outfits that make attendees feel like they’re walking into a used car lot.
▪ Ban the use of cell phones in your booth space (that’s right, BAN them!)
▪ Practice an “elevator pitch” and make sure everyone working the trade show knows, understands and can communicate your company’s USP.
4. Social Media is Your Friend:
▪ Use it to extend the show by building interest before, during and after.
▪ Special promotions during the show are a great way to drive additional foot traffic to your exhibit.
▪ Typically, show organizers have a hashtag for the show. See who’s using the hashtag and interact to let the audience know you’re there.
5. Post-Show MEASUREMENT:
▪ This is the most important AND most overlooked way to radically increase your exhibit ROI. If you don’t know what works and what doesn’t, how can you evolve your trade show program?
▪ Within two weeks of the show’s end, gather all the company’s stake holders and discuss best and worst practices and what to target for next year.
We’ll talk in the future about setting measurable goals for each of your trade shows. Suffice to say, there are many more trade show metrics for success than just the quantity of badges scanned at your reception counter.
by tradespeopleinsights | Feb 2, 2011 | Marketing Tips, Social Marketing
You need great content to keep your readers coming back. And you need to shake it up a bit by using things like a YouTube video or Podcast of you interviewing someone of relevance to your industry.
People like a good news story, and an interview format fits the ticket just fine. Imagine if you could interview an industry expert, the president of a major trade association, or the executive director of one of the leading buying groups in your market segment. Wouldn’t you think your customers would like to hear what they are thinking and saying? Wouldn’t it be nice if you could get an industry scoop”?
I recently read an article by Ryan Malone in SocialMediaExaminer.com titled: 11 Ways to Improve Your Posts with Interviews that I thought was very interesting. The 5 top questions I got out of the article were:
- What are the 3 biggest benefits to your target audience and why?
- What are the top questions asked by your customers?
- If you had a list of best kept secrets (resources like websites, books, coaches), who would you recommend and why?
- What tips can you recommend that you’d only share with a close friend?
- Looking out 3-5 years, beyond the obvious trends, what do you think will be a game changer?
Have you had success using interviewing? If so, I’d like to hear from you.
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by tradespeopleinsights | Feb 1, 2011 | Marketing Tips, Social Marketing
Sales and marketing departments usually don’t do a good job communicating with each other, and when you add in a new tool (social media), there is even a bigger disconnect. Salepeople often have little exposure and experience with social and tend to shy away from it.
The reality is social media can open up conversations with both existing customers as well as new ones, and bottom line is if the sales department would realize the potential. I recently read a post by Karlie Justus, More Ways to Connect B2B Sales Teams with Social Media that got me thinking. Here are some thoughts from me on how Karlie’s ideas would be relavant to our market in bridging the gap between Marketing and Sales.
- Create Social Media Updates – Show the salesforce what’s in it for them. Ways to engage customers and potentials.It could be just what’s needed to start a conversation. Explain to them why you’re doing a blog and what kinds of things you’re posting on Facebook and Twitter.
- Show Them How Important it is For Them to Be Involved – If they understand what marketing is trying to do for them, they can help you build customer/prospect lists from things like their weekly call reports. Who knows better what types of things a customer wants other than the sales person? They can tell you what types of products they’re looking at, what market they are in, and a host of other valuable marketing insights that we wouldn’t have otherwise. Make them more comfortable by giving them a handout with talking points on the back that they can share with customers. They can ask them to start reading your blog, go to your forum to talk to other customers. You can even get them talking about LinkedIn and get them connected with each other. Once they understand the potential power of social, they will be one of your best resources for data.
- Educate the Sales Team with Hands-On Training – Give them practical and personal examples and once they are more comfortable with it offer to help them set up their own pages. Don’t expect total buy in. You don’t normally get that with anything you introduce. But if you can get half the salesforce to embrace and understand the benefits of social, then you’ve won a battle.
- Track Leads and Give Them Monthly Updates – Hopefully you have some sort of CRM in place to track traditional leads like trade shows, PR and print ads. Add social as another line item so the salesforce can see what kind of activities social is generating. Give them monthly updates (high level) of what social is doing for the company. Ask them what they might want to see. Do they want to see blog visitors by geographic location? Would they like to know which pages on your website are getting the most hits from Social?
These are some ideas that might help you engage sales in the social media scene. I’d love to hear success stories from the field. Care to share?
by tradespeopleinsights | Jan 27, 2011 | Marketing Tips, Marketing Tools, Traditional Marketing
So you want to build a relationship with the professional tradesmen. In order to do that, you need to be in front of them on a consistent basis. What I like about e-newsletters is that they are relatively easy to assemble, easy to deliver and it allows your customers to read it on their time line, and hopefully if they find something of interest, they will pass the newsletter on. Besides, we’re sure he checks his e-mail every day and might miss or misplace a traditional paper one.
Realistically you don’t have the time to visit him several times a month, and truth be known, he doesn’t want to see you that often! So how do you and your brand stay in front of him on a regular basis? A newsletter would be a great vehicle to build credibility and visibility for your brand, not only to your customers, but to potentials as well.
Newsletters today aren’t like what they used to be 10 years ago. I’d suggest you consider an electronic newsletter using one of the many services like Emma and Constant Contact to maintain your lists and your newsletter programs. They have several templates to choose from if you don’t want to design your own. They also can tell you how many were opened and by whom, and if they clicked through and how much time they spent on the site. You also can embed links into your newsletter, and if people are interested in learning more, they can click.
Here are some thoughts on why I think you should consider doing an e-newsletter and what you should do to make sure they are successful:
- Make Them Educational – keep the sales pitch for when you meet them face to face. Give them info that will benefit them. How they might improve their business. What’s happening in the industry or key associations. What trends should they be watching for? Yes, you can put in a small bit of self promo, but I’d suggest to keep it to a minimum.
- Make Them Easy to Read – seems pretty evident but sometimes you can go overboard. Keep the article short and to the point, and if you have appropriate links to other articles, by all means put them in. Keep them entertaining. Remember you want to engage your reader.
- Put Them Out on a Regular Basis – I suggest monthly, but in some cases it could be more often. You want people to look forward to your newsletter. Don’t think you need to have a set amount in each newsletter. Don’t invent things or postpone sending it out if you feel you don’t have “X” amount of things to share.
- Get Both Sales and Marketing Involved in Content – your sales force is in the trenches each day and can give you plenty of issues to talk about. Get them engaged so they can talk it up (they also can help you build your lists).
For those of you who have blogs, you should be putting out monthly an e-newsletter of the top 5 posts from last month. Just another way to touch the folks that follow you regularly. Those are some of my thoughts on newsletters. I’d like to hear about your successes.
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