Will Email Be Replaced by Social Media?

by | Nov 24, 2009

20 Reasons Why Social Media Won’t Replace Email


Email marketing is still an important tool to your new business program.

The rise in popularity of social media only enhances email. The two can work powerfully together. Two excellent articles, Chris Crums, writer for WebPro News, “10 Reasons Social Media isn’t Replacing Email” and VerticalResponse CEO, Janine Popick, “10 More Reasons Why Social Media Wont Replace Email.” Chris always has great marketing insights. Janine also provides some insightful resources and practices what she preaches for both email marketing and social media. I recommend them both.

Here are their 20 reasons why social media won’t replace email:

  1. People still send hand-written letters.
  2. Nearly all sites on the web that require registration require an email address.
  3. Email notifies you of updates from all social networks.
  4. We haven’t seen any evidence yet that Google Wave really will catch on on a large scale.
  5. Email is universal, and social networks are not.
  6. There are plenty who have no interest in joining social networks.
  7. Email is still improving.
  8. Even social networks themselves recognize the importance of email.
  9. More social media use means more email use.
  10. As far as marketing is concerned, email is doing pretty well.
  11. Twitter and Facebook are fantastic products and companies; but that’s what they are, companies.
  12. Your email recipients are still going to use business email for business purposes.
  13. You can’t easily segment your friends and followers to do targeted marketing (through social media).
  14. You can’t tell who clicked on a link with some social media outlets.
  15. That said, you can’t tell who didn’t click on the link so you can follow up with them with a different message.
  16. You cannot personalize your Facebook updates.
  17. You cannot size your graphics or use more than one in Facebook.
  18. You can’t track how many clicks you got on your links in Facebook.
  19. You are limited to 140 characters in Twitter.
  20. You almost have to have separate social media accounts for your business and your personal life.


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