by tradesmeninsights | Feb 15, 2012 | Marketing Tips, Marketing Tools, Social Marketing
It’s good to see that others share my thoughts on social media as an asset to a manufacturer’s marketing plan.
Today we have a guest post from Derek Singleton from Software Advice. Software Advice is a free online resource that helps businesses with their software research and selection. In addition to providing reviews of enterprise software, they also cover relevant technology and trends in the markets that we work in.
The manufacturing industry has been somewhat slow to accept social media as a marketing tool. This is largely because it can be difficult to see how social media plays into the larger business-to-business (B2B) marketing strategy. That, however, appears to be changing. According to a Forrester Report released in March of 2011, 30 percent of global manufacturers intended to increase social media investments in 2012.
As global manufacturers increase their social media spending, the case for small- to mid-sized manufacturers to invest in social media grows stronger. The opportunities are particularly attractive in the contract and job shop manufacturing segments, which have traditionally relied on word-of-mouth marketing to win new business. I’d like to share three ways that manufacturers can start using social media today to improve their brand visibility and win more business.
1. Create a Blog to Tell Your Story
Blogs give manufacturers an opportunity to do more than just promote their brand. Blogs allow manufacturers to communicate with their customers and prospects using a richer form of media with longer-form stories. They’re also a great avenue for sharing company information and providing industry knowledge. Manufacturers can use blogs to announce major company milestones, such as getting ISO 9001 certification, as well as share general industry trends and news. By striking a balance between promoting a brand and sharing useful information, manufacturers can gain a thought leadership position that will help win customers later down the road.
2. Start a YouTube Channel to Enrich Content
YouTube can be a great tool that educates buyers while subtly marketing through video. With the dramatically decreased cost of video production, creating a decent quality video is affordable and relatively easy today. Manufacturers should consider creating a YouTube video that provides a demonstration of products and processes, a tour of the factory, or showcases customer testimonials. Of course, the challenge is sticking to a video format that customers find relevant and engaging. As an example, one of my favorite YouTube videos produced by a manufacturer is this Carr Machine and Tool video. The video provides customers a walk-through of how their orders are handled while showing the company’s dedication to service.
3. Use LinkedIn to Help Fill the Sales Funnel
A final tool that I’d like to highlight here is LinkedIn. For manufacturers, getting the most out of LinkedIn requires more than just becoming a member of the social network. Manufacturers can use LinkedIn to prime to sales funnel by using their networks to gain access to sales prospects. Once you get a few hundred contacts, your typical network usually reaches in the millions. This network can be used to get an introduction to a potential sales contact – or at the very least to connect with someone who can help strategize on how to contact the prospect. LinkedIn can also be a great place to demonstrate industry expertise by participating in relevant community discussions. Answering a difficult question in a Q&A forum, for instance, could very well lead to an unexpected contract.
This article is adapted from an original piece by Software Advice, an online resource MRP systems and other manufacturing applications. You can access the original article at: HowManufacturersCanUseSocialMediatoWinBusiness.
So what are you doing to utilize Social media?
by tradesmeninsights | Feb 9, 2012 | Marketing Tips, Social Marketing
Let’s face it, the reason we all blog is because we want to share something that is relevant and might be useful in our readers’ day-to-day business. But how do we motivate you to share my info with your peer group?
I recently read an interesting post on problogger.net by Dan Zarrella, What Motivates Readers to Share. He’s done studies on what people share and why. He even has his “Top 10 Lists” of both the best and worst words to share or not to on Twitter and Facebook. Some pretty interesting stuff. He’s written a book, Zarrella’s Hierarchy on Contagiousness if you’re interested in learning more.
We obviously need to get you exposed to my content,whether it’s following me on Twitter, liking me on Facebook, be LinkedIn with me or having you subscribe to my RSS feed. Then I have to be sure you are aware of the content and read it. Lastly, how can we motivate you to share my thoughts with your peer groups?
All three of these elements are important if your blog is to be successful. It really becomes a numbers game. The more followers you have, the more sharing they are apt to do. So what do you have to do to insure success?
- Increase followers, fans, friends on your social networks as well as increasing your email list.
- Create good content that’s worth sharing.
- Include a powerful call to action.
The key is if you have good content and are listening to your audience, you will get your messages shared and that’s what it’s really all about. So we all have to do our homework to insure our messages are getting out.
What are you doing?
by tradesmeninsights | Feb 8, 2012 | Marketing Tips, Marketing Tools, Social Marketing, Traditional Marketing
No matter what kind of promotion you’re doing, when going after the professional tradesmen, the bottom line is you want them to ask for more info and ultimately a sale. You can’t do that in an ad(print or digital) by itself. You need those that are interested in whatever it is you’re selling to go somewhere to get more info.
A landing page is ideal for a next step in the lead process. A good landing page will target a particular audience using a unique page that allows visitors to download the appropriate content (you wouldn’t have the same offer for say a tradesman and for a design engineer). They also help you track and monitor activity by offers so you know what works and what doesn’t.
I recently downloaded an e-book, Optimizing Landing Pages by Sarah Goliger from Hubspot that outlines the basics on what needs to be included, how to get them shared, using them as a lead nurturing tool and thanking them for responding.
Here are some highlights:
- By directing them to a specific page with an offer and the appropriate form to fill out, it makes it more likely that they will complete the form and convert to a lead.
- If your visitors decide to download your offer, why not invite them to share your content?
- Lead nurturing is a very important part of the process. 50% of those who respond aren’t ready to buy just yet.
- 78% of sales that start with a web inquiry get won by the first company that responds.
- By sending a follow-up thank you to those that downloaded material, you have the opportunity to offer them additional info and downloads, as well as asking them to share this with others via social media.
So if you’re not using landing pages, you may want to give them a try. I think you’ll see that you’ll not only get more leads, but better quality ones.
If you like this post you might like:
Product Landing Pages: Tips on How to Improve their Performance
The Best Way to Reach Professional Tradesmen: Drip or Closed Loop Marketing?
by tradesmeninsights | Feb 2, 2012 | Marketing Tips, Marketing Trends, Social Marketing, Traditional Marketing
Today’s Internet-enabled customer has made it clear that they decide what content looks like and how it should be distributed. Content Marketing has emerged as the primary mode of engaging business prospects. This holds true especially in the technology sector where Eccolo Media, in the fall of 2011, released a report on the trends in marketing collateral. The survey, Eccolo Media 2011 B2B technology Collateral Survey Report is available free.
Customers expect that your collateral material will provide them with info they can use – not info on a particular product. Highlights of the survey include:
- Users are consuming more content, but from a greater number of resources.
- Social sharing buttons influence all type of content – 77% said if they had an easy way to share, they do.
- Collateral goes Mobile – 37% consume content on tablets or smartphones.
- Collateral goes interactive like embedded videos – 92% of users say it positively affected overall influence.
About the survey. This is the fourth year Eccolo Media has done it. They surveyed C-level executives and the survey represents 501 usable respondents.
One of the key take aways from this is that those of us who are developing content should be considering a library of suitable content for their marketing efforts.
by tradesmeninsights | Feb 1, 2012 | Marketing Tips, Social Marketing
One of the first rules of social media is to listen. Most of us get that when it comes to our outward activities and from groups that you belong to. But when it comes to listening to what people are saying about us, are we doing a good job? Jay Baer thinks we all could do better.
In a recent post, he points out that no matter what tools you’re using to monitor your activity, you may be missing the boat when it comes to key words that you are using to track activity. Jay points out that in social conversations, very rarely does your company name or trade names come up in conversation.
Rather, it’s more likely that people will be talking about a plumbing problem of their toilet leaking and are looking at ways to fix it. So if the key words that you are tracking are your company name and the trade name of the product that fixes the internal working of a toilet, you’d be out of luck.
Maybe you should be taking the list of key words you use in your SEO and incorporate them into your listening program. You should also include your competitors, suppliers, distribution outlets. Anything that revolves around your category.
Let me know how you make out.
by tradesmeninsights | Jan 31, 2012 | Marketing Tips, Marketing Tools, Social Marketing
Mobile media is here in a BIG way. Are you incorporating it into your marketing plans for 2012?
According to eMarketer, tablet users in the USA will reach almost 90 million by 2015. By 2015, there will be almost 150 million smartphone users.
So what can you do to dip your toe into the mobile market? I’d suggest you add a mobile component to an existing program and track the results.
Add a video via a QR code in an ad or on packaging that takes them to a helpful video. Do a mobile friendly landing page where they can easily find their closest dealer or store to buy.
Try something. Monitor the results and then try something else. This is the only way to get in since the choices are so overwhelming.
Here are a few other good reasons to incorporate mobile:
Integrating mobile marketing into your overall plans helps support every phase of the purchase cycle, based on data from eMarketer via Millward Brown-Dynamic Logic.
From a marketing perspective, it’s important to understand how and where consumers use their mobile phones. As smartphone penetration continues to increase, mobile phones are no longer just for talking. In fact, according to comScore, only one out of four owners use a phone solely for voice communications.
Mobile is here to stay so you should jump in sooner than later.
If you like this post, you might like:
Podcast: Why Manufacturers Should Be Using QR Codes
What Are You Doing to Insure a Successful QR Code Campaign?
Are You Considering Mobile Media as a Strategy to Reach Professional Tradesmen?
