In the traditional sales model, we identify our prospects and then use several tactics to get in front of them, qualify them and ultimately sell them. But, what about all the other potential users of your product or service that you don’t know about? Yes, some of them may find you through a referral or make their way to your website, but there are many more that may not ever know that you exist.
In most cases, especially for manufacturers who are selling more complicated products, there is a sales funnel you need to take prospects through before they are ready to buy. That’s great, but that only works if you’ve identified the potential sale.
Think of social media as your silent salesman. It’s out there bird dogging for you and taking a potential customer through some of the initial stages of the selling cycle.
Social media is a great way to connect with prospective buyers because they will find you based on what they are searching for (what kind of problem they are looking for a solution for) on the web. It allows you not only to connect, but to start a conversation. It allows them to get a better feeling for the company and how you go about helping people. In other words, you start building the “know, like and trust” model that comes with any sale, especially to new potentials.
Social media is a great way to educate prospective buyers because of all the tools you have available: Blogs, Forums, YouTube, LinkedIn, Facebook, Instagram and Twitter. All are platforms for you to add value to the conversations by giving them great content, and it starts establishing you as an expert they can count on.
Social media is a great way to collaborate with potential buyers because of the tools like GoToMeeting, WebEx, Zoom and join.me or other technologies that allow you to connect almost immediately to help answer a question or show how to fix a problem. There are even listening platforms, like HooteSuite, Sprout Social and others that will help you monitor conversations around the areas you want to be in, and you can contribute at the appropriate time.
So, don’t just fall into business as usual. Think outside the box and give social media a try in your new business development efforts. You might be surprised as you may eventually identify a potential new customer that was never on your radar screen.
Following is a guest post from our friends over at Long & Short of It, masters of ideation, customer insights and market research. They like to say they “dig and find lots of data and then turn it into actionable insights.” Here are their insights on the logo’s role in the brand platform.
Recently we received an email from a friend who asked for feedback on his new “brand.” He sent us his logo. We wanted to scream, your brand is more than your logo!
Having a unique and memorable logo that can last the test of time is important. What’s more important is what stands behind it. Otherwise, it’s just another pretty design.
Part of your brand is what you say about your company. But predominantly, your brand is every experience your target audience has with your company.
But where does the logo fit into that? The logo is part of your visual identity which also includes colors, fonts, image style, etc. It’s the face of your brand, it’s what people see. But as anyone running a successful business knows, there is more to it than what people see. It’s all the reasons why a customer buys something in the first place and then keeps coming back for more. (more…)
Marketing communications firm wins silver award in the “feature article” category for its article on the subject of water quality.
CLEVELAND – May 2019 – Sonnhalter, a communications firm marketing to the professional tradesman in the construction, industrial and MRO markets, received a silver award in the “feature article” category at the 16th Annual Public Relations Society of America’s (PRSA) Cleveland Rocks Awards competition.
Rosemarie Ascherl-Lenhard, PR foreman, Andrew Poulsen, PR technician, and Matt Sonnhalter, vision architect, of Sonnhalter accept the silver award for feature article category at the PRSA Rock Awards.
The feature article, “Go with the Flow: Best Practices for Maintaining Water Movement in Plumbing Systems,” was written in collaboration with Viega, a leading manufacturer of pipe fitting installation technology. In 2018, Sonnhalter targeted and reached out to a top trade publication in the plumbing industry and pitched a feature article on the subject of water quality. Once accepted, Sonnhalter interviewed and collaborated with Viega personnel to develop an article that focused on how to reduce the spreading of water system-related illnesses. The winning feature article outlined a number of best practices for maintaining water flow and temperature with the intention of informing plumbing system designers and installers of some of the new ways to combat the risk of waterborne diseases. (more…)
Information on plumbing market codes, standards and certifications, key trade shows, industry associations, buying groups, training providers, top distributors, industry publications, blogs, online forums and more.
At Sonnhalter, we pride ourselves on working only in the B2T, or Business-to-Tradesmen, industry. And that means not only being up to date on what our clients are doing, but with their industries as well.
To that end, we have developed comprehensive Market Overviews for relevant industries, and continually update them. Our latest update is for the Plumbing Market. Please feel free to download, review and share, and if you have any questions, contact us.
Sign up for our updated Sonnhalter Plumbing Market Overview here.
Running a successful marketing campaign requires a number of different tactics, not just one “silver bullet.” Join Matt Sonnhalter for a Marketing Minute and learn how your company can get the most results out of your marketing efforts by using an integrated campaign.
To view other videos from Sonnhalter, visit our YouTube channel here and let us know if there’s a B2T marketing topic you’d like us to cover.
For those of you who might be looking for ways to generate more awareness and conversations, generating new content may not be your only option. It makes sense to use other social media outlets as a way to get your existing messages out.
To achieve higher reader engagement you need to know your audience, their habits and pain points. Different social media outlets reach people differently. So whether you’re looking to repurpose existing data or convert outdated info, consider delivering them in smaller bite size pieces using alternative avenues.
Looking for ideas on how to do this? This article in Social Media Examiner, “19 Tools to Create Social Media Content,” shows you ways to repackage existing material and use other social media outlets to get the message out. They outline several ways and give examples of tools to use.
Here are some highlights that I think manufacturers could use in reaching the professional tradesman:
Present your business via video. Tell your story, not the corporate one, but the one that talks about ways to come up with solutions to help contractors do their jobs better.
Use infographics. They are 30 times more likely to be read than pure text. People like visuals and are more likely to share them.
Convert long form content into slides. Use existing presentations and break them up into smaller groups. You can use them as PowerPoint presentations or there are programs that will easily allow you to incorporate animation.
Use podcasts to share your voice. Podcasts are one of the fastest growing mediums for social media and it comes as no surprise. Interview contractors and talk about the newest technologies. I’m sure you can come up with a multitude of topics to cover.
