Why Manufacturers Should Use Blogs as a Brand Building Tool to Reach the Professional Tradesmen

Manufacturers are missing an opportunity to build brand awareness and thought leadership if they don’t consider using a blog as part of their marketing mix. Contractors, plant engineers and maintenance workers are looking at ways to solve problems and learn quick tips on how to do their jobs better.

In a recent post on eMarketer, Bloggers and (personal) brand building, they cited a poll done by Technorati on the state of the blogosphere 2009 that showed that:

  • Over 70% of those polled talked about products or brands on their blog.
  • Nearly 60% said they were better known in their industry because of their blog.
  • 63% had converted prospects to customers.
  • 56% have seen their blog bring their company recognition as a thought leader.

So why aren’t you considering a blog for your business to reach your audience?

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Lead Generation: Top Business Benefit for Small Businesses Using Social Media

According to recent surveys, small businesses are going to spend more time and effort on social in 2010. Most are aware of social media but are lacking in education of how to use to benefit their business. This appears to be the biggest stumbling block in them using social.

I can concur when talking to contractors…many do acknowledge social, but don’t have a clue on how to use it. The biggest reason for push back on using social media is that small businesses have the perception that their customers don’t use it. The second biggest reason is that they don’t have time or the staff to manage it. Both of these obstacles can be overcome if someone took the time to show them how they could use social as a way to generate leads.

If you’re a manufacturer, trade association or buying group, this could be a golden opportunity for you to set yourself apart and teach these small businesses, whether they be distributors or contractors, how to use this medium. In the long run, as leads are converted into sales, you’ll all benefit!

According to a small business marketing forecast for 2010 from Ad-ology, lead generation is the primary reason small businesses use social media. Also cited was it was a way to keep up with industry news and monitor on-line chatter. Facebook was the most beneficial followed by LinkedIn.

Ways in Which Social Networking Is Beneficial to US Small Businesses, November 2009 (% of respondents)

What can you do to get your company, buying group or  trade association doing something to help generate new leads using social media? I’d be willing to help. I’ve done webinar’s, “Social Media 101”  for trade associations and buying groups. Contact me if you’re interested at [email protected] .

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Small Businesses Have Social Media Marketing Advantage

I’ve always said that I believe small businesses have the advantage in social media. Two of the most important reasons are that small business owners are passionate about what they do and can react quicker than larger corporations when responding to something online. That’s the beauty of social media—its success is based on building relationships. The reader doesn’t care if you are from a big corporation or an entrepreneur as long as they get good info.

I recently read a post on business.com on social media marketing to small businesses, that documented some of my beliefs. The report that surveyed over 1700 people showed that the way decision makers react and use social media varies from B-to-C and B-to-B companies. You can gain some good insights into the evolution of business social media usages by looking  across  industries to see the different levels of involvement.

A free download of the 40 page report is available, “Engaging Small Business Decision Makers Through Social Media.”

Here are some highlights:

  • Smaller businesses (under 9 employees) aren’t engaged in Social Media in any meaningful way.
  • Industry type has a major impact on the number of social media resources used for businesses.
  • Most popular social media resources for small businesses are webinars, podcasts, user reviews of product or services, and profiles of LinkedIn, Facebook, Twitter.
  • Speed and Convenience are two main reasons for using social media.

With the great growth rate of social media in general, can you imagine if all the small businesses started to embrace the technology what would happen? Most small businesses I come in contact with are contractors, and while some have started to embrace social, many either don’t understand it or don’t see the benefit in how it can help their business.

What kind of small business stories can you share on social media successes?

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How Can We Promote Blue Collar Careers?

My target audience is manufacturers who want to sell stuff to contractors and professional tradesmen.

Any of us who have been around this industry (no matter what field) know that the biggest challenge facing contractors is lack of qualified people. So long term if the professional tradesman goes away or certainly doesn’t keep up the current need, who are we going to sell our stuff to?According to The KiplingerLetter, there’s not a labor shortage but a dearth of talent.The Baby boomers who represent about 40% of the current work force is in the process of retiring. How are we going to replace these educated and skilled workers?

A friend of mine by the name of S.A. Habib writes a blog called Blue Collar Branding where he addresses several of these issues. He brought to my attention a recent interview on the Fox News Network of Joe Lamacchia who recently wrote a book named, Blue Collar and Proud of it.

High schools do a poor job letting kids know they have options other than going to college. I think manufacturers should step up to the plate, either individually or together with their trade associations, to start a grass roots campaign at the high school level to insure we have enough tradesmen moving forward, for everyone’s best interest. Kids should know that these jobs are in high demand, pay very well and won’t be shipped off shore.

What are some ways you think we could spread the message?

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B-to-B Marketers Outpace B-to-C Among Leading Social Media Initiatives

Kudos to the B-to-B marketers who have embraced social media. I recently read an article in eMarketer.com that I thought I’d share some highlights. Even though we are outnumbered and less experienced than our counterparts in B-to-C, we appear to be more active according to research from a 2009 benchmarking study from business.com.

Areas where we excel are in maintaining company-related profiles on social sites, microblogging and participating in 3rd party discussion sites.

Leading Social Media Initiatives Among B2B and B2C Companies in North America, September 2009 (% of respondents)

The only areas where B-to-B lagged were on Facebook and MySpace. It was interesting to note that B-to-B users were more active in measuring things like web traffic, brand awareness and prospect lead quality and volume. Web traffic for both categories was the top metric .

Keep up the good work and let’s stay ahead of our counterparts in B-to-C.

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5 Things An E-Mail Marketer Should Avoid when Targeting the Professional Tradesman

Sometimes we take things for granted and can tend to become complacent when using tools like e-mail marketing. We think we know it all since we’ve been doing it for so long, but we may have lost sight of what made e-mail so successful in the past.

A recent post by Curtis Jackson, What are the top 10 e-mail marketing mistakes, got me thinking that we should all evaluate the processes we have in place regarding e-mails. Here are my 5 top things to avoid:

  1. No Strategy – When you first started using e-mails, didn’t you have a written strategy of what you wanted to accomplish and how you were going to measure it? How are you doing?
  2. List updates – When was the last time you updated your list? Have your open rates been increasing or decreasing? How about undeliverables? That brings us to the next point.
  3. Ignoring metrics – If you’re actively doing e-mail marketing, you have to be using some tool like Constant Contact to help you manage your programs. They have metric tools built in to see how successful the actual e-mail was (both in content and delivery).
  4. Missing an opportunity in your top line message – Chances are your message will be viewed in a preview pane. Make sure your top line message includes a link to a web-based version.
  5. Timing – Tuesday at 10 a.m. may not be the most opportune time to reach your audience. Test out different combinations to see what works best for your audience.

Those are my thoughts. What are you doing to ensure you are getting the most out of your e-mail marketing?

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