Don’t Overlook The Power of Facebook For Driving B-to-B Applications

Even though social media will not replace search marketing, it is still a strong contender when it comes to both traffic and brand loyalty. According to Chris Crum, WebProNews recently covered a study from Chitika which found that Facebook was the most valuable social media tool for driving repeat readers to content sites. The study considered you a loyal user if you went to a site 4 or more times a week, and Facebook led the pack with 20% of all visitors. While the likes of Google will certainly outpace you in sheer numbers, Facebook’s popularity offers you the value added of them probably seeing your info on that page because of the frequency of them checking it. Chris’s insights and suggestions are worth the read.

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B-to-B Marketers: Is There a Way to Track Social Media?

Social media isn’t like other traditional methods of marketing like direct mail or e-mail campaigns. These have set objectives and ways to track response mechanisms to check open and response rates.

Social media, on the other hand because of the nature of the beast, doesn’t have those types of metrics in place. Social media isn’t like other traditional methods of marketing like direct mail or e-mail campaigns…and please don’t do it because everyone else is!

Thomas McMahon in a recent post, 7 considerations for tracking social media success, outlines some great suggestions on how you may want to evaluate your social media tracking.

Here are some highlights:

  • Quality over Quantity – The only really important numbers are the ones that are following you that are truly engaged and interested in what you’re saying.
  • Hearing vs. Listening – You need to realize that not everyone is always hearing you. You want to connect with your listeners and hopefully get them engaged.
  • Participate and Engage – Social media is about involved. You just can’t post articles…you need to participate in conversations.
  • Be Where Your Action Is – Define your niche market and then find out where like-minded people hang out. Those are the forums, blogs and communities you need to be active in.

Remember, social media is a long-term investment with no short-term ROI. Be patient, build your network and trust within your target audience and social will pay off in the long run.

What other considerations should be on this list? I’d love to hear from you.

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Social Media 101 Webcast: Pass It On To Those in the B-to-B World Who Need It

If you’re reading this post, I’m preaching to the choir, but it’s amazing the number of people who still don’t understand social media. If they have an idea of what it is they have, they don’t have a clue on how to use it in the B-to-B world.

I recently did a webinar for our clients and prospect list that is now housed as a webcast. If you know of someone struggling with the social media scene, this is a 35-minute overview of how to use  Facebook, LinkedIn, Twitter, YouTube and Flickr from a B-to-B perspective. I showed practical examples of how real world companies are taking advantage of social. It’s my way of trying to spread the good news about social media.

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B-to-B Marketers: Is Print Advertising Dead?

With all the hype about social media, some marketers are going too far and have started ignoring traditional tools that have served them over the years, primarily PRINT.

Yes, we all should agree that social media is much more active currently, especially with the state  of the economy. Social is cheap when it comes to outside costs, but you need to factor in internal costs for all your social media activities. Too many marketers this last year have bypassed print because of budget cuts and have concentrated more on social media.

You also need to realize that social is a long-term strategy of building thought leadership and relationships, while print ads are another way of hitting targeted audiences with specific calls to action that can translate into short-term sales. In our space of marketing to the contractors and MRO markets, print publications have already identified and have gained credibility with these folks. Books like Contracting Business have put together a good offering of both print and online offerings to reach their audience, the HVAC contractor.

Here are some things for you to consider from Magazines Publishers of America:

  1. Magazine readership increased over the past five years
  2. The number of issues read has gone up as well
  3. Subscriptions are the highest in a decade
  4. The number of consumer magazines remains high
  5. The age of magazine readers consistently trends younger than the total adult population
  6. Magazines are the #1 medium of engagement
  7. Magazine ad effectiveness continues to rise
  8. Magazines excel in driving web search
  9. Magazine readers are social networkers and word-of-mouth influencers
  10. Magazine brands continue to evolve

There’s a place for using all the marketing tools that are available to us. As we go into 2010, don’t forget who got you this far. It’s been primarily print in the B-to-B sector. If you don’t believe me, ask your customers.

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Why Manufacturers Should Use Blogs as a Brand Building Tool to Reach the Professional Tradesmen

Manufacturers are missing an opportunity to build brand awareness and thought leadership if they don’t consider using a blog as part of their marketing mix. Contractors, plant engineers and maintenance workers are looking at ways to solve problems and learn quick tips on how to do their jobs better.

In a recent post on eMarketer, Bloggers and (personal) brand building, they cited a poll done by Technorati on the state of the blogosphere 2009 that showed that:

  • Over 70% of those polled talked about products or brands on their blog.
  • Nearly 60% said they were better known in their industry because of their blog.
  • 63% had converted prospects to customers.
  • 56% have seen their blog bring their company recognition as a thought leader.

So why aren’t you considering a blog for your business to reach your audience?

Add to FacebookAdd to DiggAdd to Del.icio.usAdd to StumbleuponAdd to RedditAdd to BlinklistAdd to TwitterAdd to TechnoratiAdd to Yahoo BuzzAdd to Newsvine

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Lead Generation: Top Business Benefit for Small Businesses Using Social Media

According to recent surveys, small businesses are going to spend more time and effort on social in 2010. Most are aware of social media but are lacking in education of how to use to benefit their business. This appears to be the biggest stumbling block in them using social.

I can concur when talking to contractors…many do acknowledge social, but don’t have a clue on how to use it. The biggest reason for push back on using social media is that small businesses have the perception that their customers don’t use it. The second biggest reason is that they don’t have time or the staff to manage it. Both of these obstacles can be overcome if someone took the time to show them how they could use social as a way to generate leads.

If you’re a manufacturer, trade association or buying group, this could be a golden opportunity for you to set yourself apart and teach these small businesses, whether they be distributors or contractors, how to use this medium. In the long run, as leads are converted into sales, you’ll all benefit!

According to a small business marketing forecast for 2010 from Ad-ology, lead generation is the primary reason small businesses use social media. Also cited was it was a way to keep up with industry news and monitor on-line chatter. Facebook was the most beneficial followed by LinkedIn.

Ways in Which Social Networking Is Beneficial to US Small Businesses, November 2009 (% of respondents)

What can you do to get your company, buying group or  trade association doing something to help generate new leads using social media? I’d be willing to help. I’ve done webinar’s, “Social Media 101”  for trade associations and buying groups. Contact me if you’re interested at [email protected] .

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