Give Your Customers What They Need, Not Just What They Want

Following is a guest post from our friends over at Long & Short of It, masters of ideation, customer insights and market research. They like to say they “dig and find lots of data and then turn it into actionable insights.” Following is their guest post.  While...
Go Hands-On for Quality Trade Show Interactions

Go Hands-On for Quality Trade Show Interactions

By Matt Sonnhalter, Vision Architect, Sonnhalter One of the most underutilized components implemented by exhibitors at trade shows is the “hands-on” demonstration of their product/solution. Professional tradespeople make their living working with their hands, so it...

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Wanted: A Harvard for Skilled Jobs

Today, we have a guest post from Jeff Selingo, author of "There Is Life After College," which comes out on April 12th. Nearly 40 percent of American workers hold a bachelor’s degree. College graduates are found in virtually every profession. Some 15 percent of mail...

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Learn My Name!

There’s a woman that I know from a local professional organization. We’ve been “formally” introduced multiple times. After the first time we met, I knew her name, her face, we traded cards and connected on LinkedIn.

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Manufacturers – What is your Biggest Concern?

I guess it would be getting new customers and keeping existing ones. An effective customer experience starts with understanding your customer and then delivering good, meaningful content to them. The more positive the experience, the better the sales or so it would seem. This could be a challenge in today’s market where sales have turned from relationship-based to transactional-type sales.

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Super Bowl 50 Commercial Review

It’s not late, I promise. Yes, I know the Super Bowl was well over a month ago. So what’s the point of reviewing the commercials now? Well that’s pretty much my point.

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What’s the Future of the Independent Distributor?

I’ve addressed this issue in the past and as time goes on but I’m afraid the independent distributor may be following the way of the corner hardware store. Distributors need to step it up a notch!Long before Grainger, Fastenal, Home Depot and the thing they call the Internet, the local industrial distributor was the backbone to local manufacturers and businesses

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Sonnhalter Adds Mortar Net Solutions as New Client

Cleveland – March 2016 – Sonnhalter, a communications firm marketing to the professional tradesman in the construction, industrial and MRO markets, announces Mortar Net Solutions as one of its newest clients. Located in Burns Harbor, Ind., Mortar Net Solutions is a...

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How to Help Your Sales Team Quote with Clear Guidelines

This post originally appeared on INSIGHT2PROFIT.com Does this sound familiar? A new customer promised they would place a $30,000 order, but only at an average price per unit of $0.16. The sales rep ran the requested price through their internal process, and because...

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If Your Company Could Speak, What Would It Say?

Today, we have a guest post from Jeff Guritza on the importance of brand identity. The market wants to know: who are you and what does your business stand for? Said differently, what is your brand promise, and how is your business perceived in the marketplace?

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