Are B2B Social Tactics Different Than B2C ?

One of the biggest challenges I face with our B2B clients is trying to convince them that Social Media has a place in their overall marketing plan.

B2B an B2C are more aligned than you think. And in most cases in my opinion, B2B companies have an advantage because they have a well-defined audience, (e.g. Plumbing Contractors), where they can focus their energy and expertise.

Jay Baer in a recent post, Crushing the Myth of B2B Social Media, agrees with my premise, and he cites a recent study by MarketingProfs, State of Social Media Marketing Report, (which surveyed more than 5000 marketers) that both B2B and B2C marketers basically used the same tools… Facebook, LinkedIn, Twitter, YouTube and MySpace.

In that study, both use the same basic tools, but how they use them differentiates the two groups. Jay reinforces the fact that no matter who you are, you should have a plan and process in place to implement and monitor your progress.

So B2B marketers should get on the band wagon and start utilizing these tools.


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