by tradespeopleinsights | Feb 15, 2022 | Marketing Tools, Tradespeople Insights
By: Kylie Stanley, Public Relations Technician
According to the latest survey from Ascend2 and its research partners, when they investigated the state of marketing automation, they learned that only 1 in 5 marketers are using automation tools to the fullest potential. But, why is that the case?
Well, marketers have different reasons for implementing marketing automation–like 35% use it for streamlining marketing and sale efforts, 34% for improving customer engagement or even 34% of improving customer experience.
Although marketing automation seems simple, marketing professionals are often faced with barriers that stop them from using marketing automation to the fullest potential.
Here are the Top 5 Barriers to full use of Marketing Automation Tools:
- Lack of training/resources/knowledgebase
- Lack of resources to manage
- Lack of budget to maintain
- Complicated setup
- Slow onboarding process
Not only are there barriers to marketing automation, but only 39% of automation tools are somewhat integrated. With the inability to have integrated marketing and with companies facing barriers, it presents a challenge to marketers.
These above barriers help reinforce that implementing a marketing automation tool is more than a one-time cost and needs to have an on-going commitment to resources and dollars in order to ensure success.
Within marketing there will be barriers, but look on the bright side of what marketing automation tools can do! Marketing automation is top beneficial for email marketing at 40%, social media management at 39% and paid ads at 32%. Using marketing automation tools, it allows you to be more efficient on multiple channels, strengthen your marketing and better align your marketing goals.
What have been your company’s barriers to fully maximizing your Marketing Automation platform?
by tradespeopleinsights | Feb 1, 2022 | Tradespeople Insights
By: Matt Sonnhalter, Vision Architect
When it comes to selling it’s important to keep your buyer in mind. Although it can be hard to please your buyer, sellers need to approach buyers, differentiate themselves from the competition, and demonstrate their value.
In their 2021 Buyer Preference Study, Korn Ferry answers these questions and more.
Here are some of the key findings that I found interesting:
1) Seller performance continues to decline – with the key to this decline being that buyers have continued to change faster than sellers, and sales organizations haven’t kept up.
2) Only 33% of salespeople are effective at selling in a “virtual” environment – the challenges of selling virtually, combined with longer buying cycles and changes in the buying process, mean that sellers have a more difficult path than ever to making the sale.
3) Buyers don’t view sellers as a valuable resource – respondents ranked sellers next to last out of 10 preferred resources used to solve business problems. Buyers are finding more value in using their past experiences with vendors, social networks and trade media or colleagues.
4) Buyers continue to engage sellers later and later in the sales process – over 79% wait until after they have full defined needs; over half (57%) identify solutions first. The earlier that sellers can be involved with the buyers then they have more time to influence the buyer’s decisions.
5) Factors influencing large purchase decisions – Features/Benefits, Ease of Use and Solution Value are listed as the Top 3, while “pricing” is seen as a secondary issue. Decision-making has many factors and depends on the buyer and for 27% they use analytical thinking and facts to make their decisions.
How has your sales team performed selling virtually?
by tradespeopleinsights | Oct 15, 2021 | Tradespeople Insights
By: Matt Sonnhalter, Vision Architect
Entering 2021, companies anticipated to have budget growth of more than 5% as they expected to have a swift recovery. A recent report from Gartner reveals that the share of company revenues allocated to marketing expense budgets has fallen drastically this year.
The survey of 400 marketing leaders across 5 global markets found that marketing budgets as a portion of revenue have fallen to 6.4% this year. The previous lowest year was 10.2% back in 2014. From the results we can see five trends happening.
Trend Number One:
The first trend that reflects this decrease is from the downward pressure on marketing spend induced by the pandemic. When budgets are getting cut, marketing budgets are usually the first ones to be on the chopping block.
Trend Number Two:
All nine industries analyzed had cuts in budget as a portion of revenue. Manufacturing experienced the biggest percentage-point drop in revenue allocated to marketing…12.7% in 2020, but only 5.8% for 2021! With the digital enterprise accelerating investments, spending priorities began to shift.
Trend Number Three:
With digital commerce dominating, marketing budgets started to spread across all different channels. 72.2% of investments were split between marketing channels like websites, digital ads and social channels.
Trend Number Four:
A lot of external agency capabilities are now moving to in-house strategic tactics. The three that have moved focus are brand strategy, innovation and technology and marketing strategy development.
Trend Number Five:
Lastly, with the shift to digital commerce that meant companies needed to change their spending on analytics. With having to invest in online programs to fuel digital success, this ended up taking 12.3% of the total budget.
I know manufacturers across the board are struggling with supply chain, labor shortages and other issues, but hard to believe marketing spending dropped so much in just one year.
Where is your company’s marketing budget share trending as a percentage of the company’s revenue?
by tradespeopleinsights | Sep 17, 2021 | News
CLEVELAND –September 2021 – Sonnhalter, a communications firm marketing to the professional tradesman in the construction, industrial and MRO markets, partnered with Greater Cleveland Habitat for Humanity for a 12th year during its annual Sonnhalter Tool Drive, which ran the entire month of August and collected $26,500 worth of donations of tools and building materials. Since Sonnhalter began its efforts in 2010, it has collected $336,500 in donations.
Organizations, businesses and residents were encouraged to donate new and gently used tools, as well as building materials, furniture and appliances, to Sonnhalter to help benefit Habitat for Humanity’s cause of eliminating substandard housing and homelessness.
“Every year, we at Sonnhalter are inspired and uplifted by the generosity of our great community in its efforts to
help those in need with donated tools and building materials,” said Matt Sonnhalter, Vision Architect at Sonnhalter. “We would like to thank our clients, partners and community members for their continued support in helping Sonnhalter raise nearly $336,500 for this great cause.”
“Sonnhalter’s Tool Drive is like Christmas in August! Instead of Santa’s sleigh, they bring a large truck full of tools for us and that’s the gift that keeps on giving all year around,” said John Habat, president/CEO of the Greater Cleveland Habitat for Humanity. “Sonnhalter’s Tool Drive helps to bring awareness to areas we have no access to and provides us tools to work on our houses, in our tool shop and to be sold to the general public.”
Community participants in the 12th Annual Sonnhalter Tool Drive included, Berea Recreation Center, Cuyahoga County Public Library, Berea Branch, Fear’s Confections, Frangos Group, Rising Star Coffee Roasters, St. Mary of the Falls, Skidmark Garage, The Wine Spot and many individuals living in the community.
Trade industry participants in the 12th Annual Sonnhalter Tool Drive included Buyers Products, CSV Marketing, Endeavor Business Media, General Pipe Cleaners, Jergens, Inc., Ignition, Kapro, Samsel Supply, Lakeside Supply, Ledlenser, Mortar Net Solutions, Sutton Industrial, Wolff Bros. Supply, and Woodhill Supply.
All of the donations that Sonnhalter collected benefited Greater Cleveland Habitat for Humanity. The donated items will be used for Habitat for Humanity projects or will be sold at one of the organization’s ReStores, recycled building materials and home furnishings stores. Proceeds from the ReStore sales are used to help Habitat build and rehabilitate homes for those in need.
About Sonnhalter
Established in 1976, Sonnhalter is the leading B2T marketing communications firm to companies that target professional tradesmen in construction, industrial and MRO markets. Sonnhalter is located in the historic Brownell Building in the heart of downtown Cleveland. Sonnhalter’s brand identity highlights its expertise in marketing to the professional tradesmen. Its tagline, “Not Afraid To Get Our Hands Dirty,” promotes the employees’ willingness to roll up their sleeves and dig deep into clients’ businesses, also, it refers to the market it targets: the tradesmen who work with – and dirty – their hands every day. Sonnhalter developed the acronym “B2T,” which stands for “business-to-tradesmen” to capture the essence of its specialty. For more information, visit the company website at Sonnhalter.com.
About Greater Cleveland Habitat for Humanity
Greater Cleveland Habitat for Humanity engages people of all faiths to eliminate substandard housing. We create hope by building and fully rehabbing homes, strengthening neighborhoods and reweaving communities. Cleveland Habitat was founded as a 501(c)(3) nonprofit organization in 1987. Cleveland Habitat has brought together over 275 sponsor groups and 87,000 volunteers to help more than 300 Habitat homeowners, including more than 1,000 children, have a safe and decent place to live. We have provided working families who earn between 30 and 80% of the area median income (AMI) affordable homeownership opportunities in 20 different Cleveland neighborhoods. For more information on Greater Cleveland Habitat for Humanity visit http://www.clevelandhabitat.org/.
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by tradespeopleinsights | Aug 17, 2021 | Tradespeople Insights
by Matt Sonnhalter, Vision Architect
Virtual selling will continue to be around after COVID-19. Over the past year, there has been a shift of moving things to be done virtually or remote. In a recent report, State of Sales, LinkedIn looked at the top deal killers for B2B buyers.
When looking at the report, some of these concepts seem so obvious, but if they made the list, then they must be happening out there.
Here are the Top 3 B2B seller behavior deal killers for buyers:
- Delivering misleading information about a product, its price, etc. – taking the top spot at 48%, I guess my question is why 52% of B2B buyers would buy from a vendor that gives them inaccurate info about the product and its price! Tell the truth; representing a trusted brand can make outreach more successful and gain you customers.

- Not understanding my company and its needs – this seems like “Sales 101,” but it’s amazing how many salespeople are too focused on their own product/service and not the customer. A sales professional needs to be focused on the consumer’s need rather than pushing a product.
- Not understanding their own product or service – with the amount of information on the internet and the amount of time buyers spend researching prior to reaching out to the company, shouldn’t be a surprise they sometimes know more than the salesperson.
Sales professionals are taking note of these deal killers and trying to improve. Knowing and identifying deal killers is important when targeting your audience, so you can adjust your outreach and effectively build trust.
Looking into the future, how will you change as a sales professional?