by tradesmeninsights | Mar 15, 2011 | Marketing Tips, Marketing Trends, Social Marketing
Here’s an interesting interview in The Smart Van from one our own, Aylie Fifer, on how the aging workforce may put companies at risk and what they need to know about technology trends.
The interview highlights areas on how service firms are using social, how the older generation can learn from the younger ones and the role of mobile devices and what impact they will have moving forward.
by tradesmeninsights | Mar 10, 2011 | Marketing Trends, Social Marketing
This is the second year that GlobalSpec has surveyed engineering, technical, industrial and manufacturing professionals on how they are using social media. You can download a free copy of the complete report here: http://tinyurl.com/4wcq8nf.
The survey shows that for work-related purposes, this audience is slow adopters. This audience is largely passive in that it prefers to read and watch content as opposed to creating it. They are increasing in certain areas, but aren’t progressing as fast as the rest of the world.
This is good news or bad news depending on how you look at it. I’m an optimist, so I’ll take the good news angle. This is a great opportunity for those of you who have this segment targeted. Why, because you know in most cases, engineers and manufacturing folks are meticulous when it comes to getting/evaluating info. They are slow to move and want to be sure that both the product and the company are meeting their overall objectives which takes time. Social is an additional tool that can give you more face time with potentials, help position yourself as an expert and eventually engage them to ask questions.
So the question you have to ask yourself is, how can I use social to attract potentials? Here are some suggestions:
- Blog about interesting application or trends in specific industries.
- Create a LinkedIn group, then network with users of those products to start discussions.
- Company Facebook page that shows your fans about your company’s involvement in the community.
- YouTube video that shows your product in action.
- “Customer only” forum where they can talk to each other.
- A Twitter account to send followers links of interesting products and industry news.
Think of this as a good opportunity to touch your potential customers in another way.
by tradesmeninsights | Mar 9, 2011 | Marketing Trends, Social Marketing
Some people still don’t see the advantage of Twitter as a B-to-B tool. According to ExactTarget’s “Subscribers, Fans and Followers” report, it concludes there is influence on customer loyalty between e-mail, Facebook and Twitter.
- Daily Twitter users who follow a brand were twice as likely as daily Facebook users who “likes” a product to purchase it.
- A third of Twitter followers said they were more apt to recommend a brand that they follow.
This would make Twitter followers more attractive to marketers. That’s the good news. The better news is that these Twitter followers currently represent a small base (3% in the US), so as they grow, so do your opportunities.
Are you using Twitter, and are you finding success with it?
by tradesmeninsights | Mar 8, 2011 | Marketing Tips, Social Marketing
Although Facebook’s initial intention was to connect and share on a personal level, B-to-B companies for the most part have a hard time using Facebook as part of their overall marketing program. Here are some facts to consider:
People on Facebook
- More than 500 million active users
- 50% of our active users log on to Facebook in any given day
- Average user has 130 friends
- People spend over 700 billion minutes per month on Facebook
So what does this mean to the B2B community? It means that many of the same people who are currently on Facebook could possibly be customers or potentials for your products. The question is, why aren’t you taking advantage of them? The best way is through the fan page, and I recently read a post by Dave Folkens from Top Rank on
5 Tips on Better Facebook Marketing for B2B Companies that I thought outlined some simple things to take advantage of the fan page. Here are some highlights:
- Create a two-way conversation – You need to engage people, so don’t always talk at them and push out news. Listen and give them content and insight that will help them.
- Connect community – Give your fans a place to come together and share.
- Build relationships – People buy from folks they know, like and trust. According to a survey from Chadwick Martin Bailey and iModerate, customers are more likely to buy from companies they follow on social media.
- Cross promote – You can’t have all the answers nor should you. Use Facebook to share interesting articles about your industry.
- Make things sharable – Make content interesting and fun. What we really want is to have people share.
So if you currently have a blog and want to repurpose your content, this is a good way to do that and build your Facebook fan base at the same time.
What are you doing to build your fan page?
by tradesmeninsights | Mar 3, 2011 | Marketing Tips, Social Marketing, Traditional Marketing
We’ve all heard the expression “Content is King.” Although we all know it sometimes, we may not practice it. Content drives credibility, market leadership and leads, so it’s important to follow certain steps to ensure positive results. I read a post recently from Roy Young in Marketing prof.com, 12 B2B Content-Marketing Practices to Ensure Success that I thought was right on the money. Here are some of the ones that hit home for me:
- Identify sources within your organization for content – look outside marketing to search for experts. Product development, customer service and sales are 3 areas that could be good sources for content.
- Listen to customers and prospects – what are they talking about, what issues/pain points do they need addressed?
- Develop different content for different audience segments. Owners of contracting firms might want one thing and the guy who heads up the crews might want something different.
- Vary your content for buying cycles – not everyone is ready to buy. Some are researching and gathering info. Make sure you speak to them as well.
- Vary formats – Shake it up a little. Don’t just write, throw in a short video or podcast. Even lighten it up once in a while. Most people have a sense of humor and who doesn’t need a laugh now and then?
- Use social media to build relationships and distribute your content – other than the traditional ways of getting your story out, use social to inform and engage your customers and target audiences.
These are a few hints that help me in my efforts to produce good content. What are you doing?
by tradesmeninsights | Mar 2, 2011 | Marketing Tips, Social Marketing
So you follow some industry gurus and their blogs, but do you take advantage of the knowledge that you receive?
Commenting on blogs will do several things, among them getting the blogger to notice you, and if you do it on a regular basis, you can start building a relationship with them. Comments with links (that aren’t self promotional) will send visits. If the link continues to gain traction, this could be an ongoing source of referrals to your site.
I recently read a post by Rand Fishkin, CEO of SEOmoz on Recommendations for Blog Comments as a Marketing Strategy that had some interesting points. Rand highlights 10 recommendations for blog comments, and they include the following:
- Read at least 5 posts by an author before commenting. Get a good sense of their interests and perspectives first.
- Read at least 3 posts worth of comments. See how the rest of his followers are responding to get a better sense of community.
- Read previous posted comments on the thread. You don’t want to say something that has already been addressed.
- Write more than a tweet but less than a post. Make your point in 2 or 3 paragraphs with an appropriate link.
These are some good points and we all should take advantage of participating. If not, we’ll never get engaged with those that we want to.
