by tradesmeninsights | Mar 26, 2014 | Marketing Trends, Social Marketing, Traditional Marketing
Progressive contractors, I believe, are changing the way they are interacting with their manufacturers. When I ran across this research recently, it verified in my mind that it holds true.
HVACRBusiness recently released a new research study, “HVACR Contractors: Trends in the Adoption of Products/Systems & Management Approaches,” (download here), that highlights new trends on their involvement with manufacturers. I did a podcast interview with Terry Tanker, the publisher, to talk about the results of the research.
Here are some highlights.
They define a “High Yield” contractor as being more active in managing their business, have substantial revenues and are experiencing significant growth. In other words, The “A” players in the field.
- 93% get involved in the early stages of the selection process of new products.
- Contractors have even greater expectations for products/systems than 5 years ago.
- Contractors are expecting manufacturers to do more to help them compete and operate efficiently.
- The selling environment has become more business like and competitive.
The bottom line is that these “High Yield” contractors have made significant changes in their relationships with their manufacturers and expect more out of them. Among them the top three are:
- Making manufacturers more accountable for their products/systems.
- Offer more support.
- Make more objective decisions about products/systems/brands.
Bottom line – 70% are more likely to evaluate additional manufacturers and their products. You can’t depend on your sales rep going to see them personally to introduce a new product. By the time they get there, the contractor may be well down the selection process. Contractors, no matter what kind, are looking for good information, not a sales pitch, but information that can help them do their jobs. If you can do that, it will help keep you in the game.
by tradesmeninsights | Mar 25, 2014 | Marketing Tips, Social Marketing
If you’re active on Twitter, you probably have received a “thanks for the RT.” Saying “thank you” helps build brand loyalty and brings a conversational aspect to your tweets. We all struggle on what’s the correct etiquette for thanking someone on Twitter. Do you always have to say thanks? Are there other ways to show your gratitude?
Angie Schottmuller from Interactive Artisan did a guest post on Jay Baer’s Convince and Convert that was right on target with helpful do’s and don’ts regarding etiquette. Here are some highlights:
DO’s
- Follow the user – Review their profile and if they are a good fit, follow them.
- Reciprocate – Scan their tweets and see if one is applicable for you to RT.
- Retweet a Retweet – This is a good way to recognize the user and put quality content back into the stream.
- Conversational Mention – Reply with a conversational response about the post to get a discussion going.
DON’Ts
- Don’t put numerous RT’s back-to-back.
- Avoid peak content hours.
- Don’t put out a generic thanks. Always include a hashtag.
If you like this post, you might like:
7 Tips to Use Twitter to Generate Traffic and Leads.
by tradesmeninsights | Feb 25, 2014 | Marketing Tips, Social Marketing, Traditional Marketing
We all get caught up with having to do more and more, especially when it comes to developing content and deploying it through various media channels. We get pressure from our bosses (clients) to be on every new thing that comes down the road. I recently read an article by Joe Pulizzi, the founder of The Content Marketing Institute, that addresses this actual issue – Do less, not more.
So here’s a novel thought, Don’t worry about quantity and start focusing more on quality. Let’s be realistic, we don’t have the time, resources or possibly content to do all things. Joe cites examples of great brands that started out by dominating one channel consistently over time. What a novel idea. Doesn’t it make sense to focus on and own the primary space you’re in? It doesn’t mean you can’t branch out into other means of getting your message out, but just take it slow.
So what does this mean for the manufacturers? It means do some homework to find out where your customers get their information. If it’s blogs, forums or LinkedIn groups, then start there. Create a blog, for example, that addresses your niche. Make sure you regularly contribute to it so you attract followers. Make sure topics are about solving customers’ questions/issues, not trying to sell them something. Engage them in a dialog of ways you can help them do your job better. Make whatever you do so good people can’t wait to read what’s coming next. In other words, over time, become the go-to resource for whatever specialty you offer.
I think you will find that by focusing on few things and doing them well will not only make you feel better, but will actually accomplish some of those marketing goals of becoming the industry expert.
What are your thoughts?
by tradesmeninsights | Feb 19, 2014 | Marketing Trends, Social Marketing, Traditional Marketing
As the year gets under way, we are all completing our plans and strategies for the upcoming year. Last fall, ExactTarget completed a survey of over 2,500 marketing executives who gave their insights on what they will be doing this year. You can download the full report.
The main takeaways are:
- Increasing conversion rates
- Improving brand awareness
- Collecting, measuring and using behavior-based data
Other points of interests:
- Acquiring and developing strong relationships with new potentials.
- Email is not dead, on the contrary, it will be a core driver in ’14.
- Responsive websites will be the norm moving forward.
- Mobile is big – there are now more mobile devices connected than there are people in the world.
The key is to develop a strategy, implement it and evaluate it. If some things are doing well, try something else. Make sure you use both the traditional, as well as some of the newer digital options in your mix.
Hope you have a great 2014.
by tradesmeninsights | Feb 18, 2014 | Marketing Tips, Social Marketing, Traditional Marketing
I just saw a stat this week that over 90 percent of B-to-B companies are now using content marketing. I wonder if you asked them why, what the answer would be. Hopefully it’s not because everyone else is using it! If you’re using content, you know how much time it takes you and your team to develop and place good content.
Whether it’s content marketing or any other tactic, there should be good reasons for using it and a detailed plan of action – what to say, where to use it and how to measure it. I recently read an article by Heidi Cohen, Why Use Content Marketing – 7 Reasons that I thought would help us all in not only reviewing what we’re doing, but more importantly, evaluate and possibly refocus our efforts on those activities that are working.
We all have different reasons and priorities, and from a manufacturer’s point of view, here are three things you may want to consider when using content marketing:
- Build your brand – this should be true in any type of promotion, but building good content helps set you apart and builds your reputation.
- Attract new customers – Give customers what they want pre- and post-information that will help them through the sales cycle. Good content will sell itself.
- Support existing customers – with updated product/installation information, handy apps or other tools that will make doing their job easier. Remember, existing clients are your best repeat customers, so continue to engage them.
Why are you using Content Marketing and what tactics are working best for you?
If you like this post, you may want to read:
Manufacturers: What Are You Trying to Accomplish with Your Content Marketing?
Smaller Companies are Doing a Better Job with Content Marketing
What are you Doing to Improve your Content Marketing Performance?
Content Marketing: Have a Strategy and Be Relevant.
by tradesmeninsights | Feb 11, 2014 | Marketing Tips, Social Marketing, Traditional Marketing
When was the last time you reviewed your blog’s progress? What, you don’t have anything to review it against you say? If you’re going to take the time to blog, then let’s make sure your time and talents are being put to the best use. Well, let’s put a list of things together for you to evaluate:
- Goals – what were yours… thought leadership, lead generation, social media support?
- What content drew the most attention – look at your top posts for the year and write more around those topics.
- Are you maximizing your reach – is the content being utilized in all your marketing efforts including social media? Are you participating in forums and doing guest posts?
- Metrics – have you compared this year’s results to last year’s? Is one time of the year better or a day of the week pulling more hits?
