by tradespeopleinsights | Apr 21, 2021 | Tradespeople Insights, Uncategorized
Each month, Alan Sipe, a contributing editor for Professional Distributor magazine, writes a sales skill article targeted to the independent business people who own and operate the various branded tool trucks you see parked at automotive repair shops everywhere. Although this article is written for the automotive repair industry, the sales skills are applicable to everyone.
Is it an objection or a question?
Your response will make a world of difference to your wallet.
You’re right in the middle of a product presentation on a new Jenny electric 7.5hp stationary air compressor when the prospect interrupts and growls, “How much is this compressor?”
Is it a question? Is it an objection? Is the product too expensive? The prospect used a negative tone, so they must be unhappy with my presentation, right? I’m not done with the presentation and he’s getting antsy, so he’s trying to rush me, isn’t he?
First things first. Let’s understand what’s meant by the question, “How much is this compressor?”
If you think about it, the prospect probably had a compressor that was working just fine. Now the thing just died or is on its last legs and they must get a new one. The prospect isn’t happy with needing a new compressor, so they most likely won’t be thrilled with any price other than free.
In this case, even though the prospect interrupted you with a question, it’s simply that, a question. How you respond can move your potential customer in the direction of saying “yes” to the compressor purchase, or it can blow up in your face.
A simple, straightforward response is always the best. Try being relaxed, and say something like, “It will be between $X and $Y depending on which accessories you choose. Let’s take a look at the accessories and see what you decide.” (more…)
by tradespeopleinsights | Apr 9, 2021 | Social Marketing, Tradespeople Insights
By Matt Sonnhalter, Vision Architect
Brand posts on Instagram had an average engagement rate in 2020 that was more than four times higher than on Facebook or Twitter. This is according to recent findings from Socialinsider, which also analyzed social media engagement benchmarks across 35 different industries.
The study looked into over 22 million posts on Instagram, Facebook, and Twitter and created a comparison between the social media performance of 2019 and 2020.
Here are the key stats for “industrial,” which is the most relevant industry for Sonnhalter’s B2T market. Brands within the Industrial category have high average engagement rates per post across the board. 
Average Engagement Rate Per Post
Instagram – 1.36%
Facebook – 0.52%
Twitter – 0.08%
This confirms what Sonnhalter has seen for our clients. Instagram is by far the best performing social media platform.
Are you seeing similar success and engagement with your Instagram channel?
The study also delved into understanding frequency of postings, and what mix of photos and videos were used across Facebook, Twitter, and Instagram.
Want to read the full study?
2021 Social Media Industry Benchmarks – Know Exactly Where You Stand in Your Market
by tradespeopleinsights | Apr 2, 2021 | Marketing Tools, Tradespeople Insights
by Matt Sonnhalter, Vision Architect
Businesses can no longer manage their expanding content libraries with siloed repositories or simple tools like spreadsheets. So, if you’re exploring a DAM technology for your company, this report from Forrester is a must read. Forrester covers the 14 DAM providers that matter most and how they stack up against each other.
Vendors are evaluated against 28 criteria, which are grouped into three high-level categories:
Current Offering
- Library services
- Work-in-progress assets
- Video and emerging content support
- Marketing support
- Usability and user interface
- Enterprise platform integrations
Strategy
- Product vision
- Past performance
- Market approach
- Supporting product and services
- Delivery model
Market Presence
- Product revenue
- Average deal size
If you are already using a DAM, I’m curious which one do you use and what has your experience been?
For more commentary on DAM, read:
Warehouse Your Marketing Too
by tradespeopleinsights | Mar 26, 2021 | Marketing Tools, Tradespeople Insights
by Rosemarie Ascherl-Lenhard, PR Foreman
By now most everyone knows that video is where it’s at. If you want to grab attention on social media, in your e-newsletter or in a press release–make sure it contains a video!
Video is a powerful communication tool that provides a more personal feel to your message. You will be far more likely to connect on an emotional level with your audience if you use video versus another content type. And, when it comes to social media marketing, video is a great way to engage with your audience.
But there are different types of video, some more appropriate and effective than others depending on what your marketing goals are. Joe Forte recently broke down the types of video in his recent post for Content Marketing Institute, “5 Types of Video to Add to Your Social Media Marketing.”
Live Video – Best for when your brand has a significant following, Facebook Live, YouTube Live, and other streaming services make it easy to connect with your audience. Livestreaming allows you to talk with your followers and are most effective for announcements, behind-the-scenes looks, and product information videos.
Tutorial Videos – Among the most frequently shared on social media, tutorial videos have mass appeal by relating to your products and services. Or, they can be broader topics that relate to your audience and industry. Tutorial videos need to be clear, educational and entertaining. They need to be long enough to show every step and short enough to be engaging.
Informational Videos – Informational videos can cover any topic. Build your content archive with videos on a variety of relevant topics. Make them unique, clever or insightful. When adding video to your social media, concentrate on content likely to be shared, something valuable to make it worth the viewer’s time.
Behind-the-Scenes Video – Behind-the-scenes videos are a great way to make your company and your team more personable by highlighting day-to-day operations, your offices, your manufacturing processes, and more. Designed to build trust and brand identity, this type of video really gives the opportunity to dig down into what makes a brand exceptional.
User-Generated Video – UGC is quickly becoming a fantastic and easier way to engage an audience. You can encourage your followers to create videos and ask them to incorporate your hashtags into the upload. User-generated content is a brilliant way to grow an audience because users are more inclined to share content they create. Viewing the user-generated content also is an excellent way to get a feel for your audience’s personalities and what they’re interested in.
Which type works the best for your brand? It’s a great idea to experiment with these and see which generates the most interest and engagement. Read the complete post for more information, examples and tips on producing each of these valuable types of video content.
Read more on the importance of video in marketing:
B2B Video is on the Rise: Are You Taking Advantage?
Are You Using Videos to Connect with the Professional Tradesman?
by tradespeopleinsights | Mar 19, 2021 | Events, Tradespeople Insights
by Matt Sonnhalter, Vision Architect
As more companies are utilizing webinars as part of their overall marketing strategy, there are some critical steps to help maximize success. ON24 has some great resources on their website, including their step-by-step webinar best practices guide.
Here are some key highlights from their five steps: 
1) Planning and Strategy: This includes setting your goals and identifying your audience, developing your team and creating killer content.
2) Driving Registration: It’s important to plan ahead. Email is essential. While other marketing tools help widen your reach, 80% of webinar registration is generated by email promotions. Don’t forget to simplify the registration form. Only ask for the basics and don’t scare registrants off by asking for too many details.
3) Before Your Webinar: Design a presentation that resonates. Keep slides clean with no more than three bullet points per slide. Make sure your team is equipped with the appropriate audio and video technology.
4) During Your Webinar: Your presenter should be well-rehearsed, energetic and engaging. Also, invite your audience to get involved by using polls and surveys and take advantage of feedback during a Q&A.
5) After Your Webinar: Having the right “on-demand” strategy will ensure your webinar lives on. But, also make sure you follow up with the attendees and have an effective post-webinar strategy in place.
There are a lot of moving parts that go into putting together a great webinar. It takes planning, people and technology, all working together to create the perfect event. What are some of your webinar best practices?
Want more content on the topic of webinars? Visit these blog posts.
Marketing Minute: Preparing for a 2021 Without In-Person Events
10 Tips to Ensure a Successful Webinar Targeted at the Professional Tradesmen
Webinars are an Option for Continued Learning
by tradespeopleinsights | Mar 10, 2021 | Tradespeople Insights, Uncategorized
By Matt Sonnhalter, Vision Architect, Sonnhalter
Have you seen the renderings for Amazon’s headquarters in Virginia?
I recently ran across an article on Building Design & Construction Magazine’s website from John Caulfield which outlined some of the key features of this new campus. Amazon’s proposed design for the second phase of its corporate headquarters in Arlington, Virginia, includes a $2.5 billion investment that will encompass five office buildings for 25,000 employees. 
Here are some of the key highlights:
- The Phase 2 site, called PenPlace, will be anchored by The Helix, a 370,000-square-foot, spiral-shaped building
- 2.8-million-square-foot campus with three, 22-story buildings that target LEED Platinum certification
- PenPlace’s sustainable features include an onsite water reclamation system for reducing cooling, irrigation, and flushing demand by 50%
- 2.5-plus acres of public open space and connected walkways, a dog run, a 250-seat amphitheater, woodlands, and art installations
- Over 950 onsite bike spaces, including 180 for visitors; there will be one-quarter mile of new protected bike lanes
- All-electric central heating and cooling system that runs on 100% renewable energy from a solar farm in southern Virginia
What other cool building renderings have you seen recently?
Your response will make a world of difference to your wallet.
