by tradesmeninsights | Aug 4, 2011 | Marketing Tips, Traditional Marketing
Beyond the normal marketing things you do, what are you doing to get closer to your customers and LISTEN to what their issues are?
May I suggest a tradesmen council? You all have brand advocates out there, why not get them together a few times a year and get a better sense of what’s happening in their world and what keeps them up at night. You could even pass by new product ideas before putting them into production. If you make the meetings about them and not you, the outcome will be more positive.
You know these guys talk to each other either through social media like forums or at association and trade meetings. Meetings could be planned around major trade shows or meetings, and you’d ask them to come in a day ahead of time for say a half-day meeting.
I’d also suggest that some of the meetings could be held at your location (at your expense) so they get to meet other members of your team. Keep these meetings on track with an agenda that should include issues they want to talk about as well. There also should be action items coming out of each meeting where they can see that you actually did listen and are taking some action. Note that all action items don’t have to have a positive resolution, but the council needs to know that you at least took it under consideration.
Other than the ultimate end user, do you sell through independent reps and or distributors? These should be on your radar screen to get closer to as well. Rep and Distributor councils can also reap great results.
- Reps are in the trenches daily and can give you valuable insights not only on the end user level, but also what’s happening at the distributor level.
- Distributors can give you insights on not only current avenues of business, but might be able to point out new possible areas of growth.
Bottom line is, I’ve seen firsthand what a well planned council can bring to a company. It’s a great long-term strategy that will help you set your brand apart.
by tradesmeninsights | Aug 3, 2011 | Marketing Tips, Social Marketing
B-to-B and manufacturing companies alike face the same challenges when it comes to developing and implementing social media programs. They’re too busy taking care of business to make adequate plans, let alone implement them.
Social media is a cost-effective addition to your marketing program and you should try to utilize it as much as possible. I recently read a post from Heidi Cohen, Social Media Strategies for Small and Medium-Sized Businesses, that brought up some good points that can be applied to the manufacturing sector. Here are some highlights and thoughts:
- Give your prospects information that’s useful – how to info, troubleshooting tips, something simple that even could be tweeted.
- Solve a potential problem – people are always looking for help, and as a manufacturer, you want to build your thought leadership.
- Go where your customers are – no matter what kind of business you’re in, there are niche communities either through trade associations or industry forums that you can participate in.
- Create your own online community – start small with a group on LinkedIn ,Yahoo or Google.
- Educate and train – capitalize on your videos and other training aids already in place for your source of info.
Those are some of my suggestions. What are you doing to develop cost-effective strategies?
by tradesmeninsights | Aug 2, 2011 | Marketing Tips, Social Marketing
Social media isn’t just about posting comments on Facebook or Twitter. It’s about not only having a plan of how to execute your message, but how to get the most out of it. Since social media is different from our normal marketing activities, your team needs to be trained with guidelines on the do’s and don’t’s .
The Construction Marketing Association recently posted 5 Social Media Training Tips that would really apply to any industry.
Here are some highlights:
- Create a social media policy – Ensure both brand and corporate objectives are met. Need to define ramifications of negative situations, unprofessional conduct and disciplinary actions.
- Recruit social media editors – Social media opens up who should contribute to the message outside the typical PR and Marketing disciplines. Recruit and leverage thought leaders within your company and take advantage of their expertise.
- Develop a plan – This is not ready, fire, aim. You need to define overall objectives and goals for each social media segment you are planning on participating in.
- Conduct social media training – After you’ve recruited your team, you need to give them some basic training in each social platform. Each are different and they need to understand the best way to use the system.
- Keep everyone in the loop – You need to keep everyone from the team doing the work, to management where you want to build support, updated on the “wins.” Sharing the successes creates enthusiasm.
It’s important not to just jump in but have a plan. What are some things you’re doing to help educate your team?
If you ike this post, you may like:
Have You Got a Social Media Policy?
You Should Know the “Why” Before the “How” if You’re Going to Jump Into Social Media
by tradesmeninsights | Jul 28, 2011 | Uncategorized
Habitat for Humanity does much for local communities to create hope by building homes and strengthening neighborhoods. They count on people like us to help whenever possible.
Sonnhalter is hosting its second annual Tool Drive to help them get the necessary tools for volunteers to use when doing projects and we need your help. Last year, through the generosity of businesses like yours, more than $16,000 worth of tools and building materials were collected. Habitat is looking for building materials and tools that can be used to help eliminate substandard housing.
Here are a few ways you can help: Donate tools or other products that are useful in building homes. We are planning to do this event in the month of August; all tools collected would need to be shipped to the Sonnhalter office at 633 West Bagley Road, Berea, Ohio 44017 by Friday, September 2nd. For more information, click here.
by tradesmeninsights | Jul 27, 2011 | Marketing Tips, Social Marketing
Sure you’ve heard it before that content is king, but what does that really mean? It’s more than a posting on Facebook or your lates blog post. It’s a long-term commitiment to your brand and what it stands for.
Everything you do should reflect your company’s core points of differentiation. I recently read a post by John Jantsch, author of Duct Tape Marketing, called 5 Types of Content That Every Business Must Employ that I thought made several good points. Among them:
- Build trust – content builds a bridge between awareness and trust.
- Educate – content creates awareness and will make the prospect want to learn more.
- Get customers involved – build loyalty and community and let’s face it, you don’t have all the answers.
- Filtering and aggregating information – you need to be recognized as a go-to source for information; it doesn’t mean it all has to be original.
- Convert prospects into buyers – this is the ultimate goal and great content will help you in this process.
How are you using content to meet your marketing goals?
by tradesmeninsights | Jul 26, 2011 | Marketing Tips, Social Marketing
I’m amazed by people who say social media is free! Obviously they haven’t dove into it or they don’t value their time or the time that others invest. While outside costs are minimal usually compared to traditional marketing campaigns, what it lacks in outside costs, it makes up with internal costs.
I recently read a post by Heidi Cohen, How to Calculate Social Media Costs, that I thought was worth sharing. Highlights include:
- People – The most obvious and often the most overlooked because they are already in the budget. Your staff monitors, creates, manages and responds to social media.
- Content – This drives everything in social and you need to constantly create new stuff. Who’s doing it and if you’re not doing it in your own department and get sales or engineering involved, how do you calculate their time?
- Support media – What are you doing to promote and drive traffic? E-blast, landing pages, creative and paid advertising.
- Brand monitoring – Software and tracking fees to keep up to speed on what’s being said about you and your competitors.
- Technology – You need support which normally comes from your IT department or creative to support your website, blog and server capacity issues.
What are some other costs that you’ve identified?
