Podcast: What HVACR Contractors Are Looking For From Manufacturers

HVACRBusiness released a research study, “HVACR Contractors: Trends in the Adoption of Products/Systems & Management Approaches,” that highlights new trends on their involvement with manufacturers. I did a podcast interview with Terry Tanker, the publisher, to talk about the results of the research.

Listen to the podcast here.

You can sign up to get a copy of the study here.

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Are You Using Landing Pages?

No matter what kind of promotion you’re doing, when going after the professional tradesmen, the bottom line is you want them to ask for more info and ultimately a sale. You can’t do that in an ad (print or digital) by itself. You need those that are interested in whatever it is you’re selling to go somewhere to get more info. Effective landing pages make it clear what the visitor is going to do/get for the site.

A landing page is ideal for a next step in the lead process. A good landing page will target a particular audience using a unique page that allows visitors to download the appropriate content (you wouldn’t have the same offer for say a tradesman and for a design engineer). They also help you track and monitor activity by offers so you know what works and what doesn’t.

Landing pages help segment markets, capture leads and make it possible to monitor advertising effectiveness.

  • By directing them to a specific page with an offer and the appropriate form to fill out, it makes it more likely that they will complete the form and convert to a lead.
  • If your visitors decide to download your offer, why not invite them to share your content?
  • Lead nurturing is a very important part of the process. 50% of those who respond aren’t ready to buy just yet.
  • 78% of sales that start with a web inquiry get won by the first company that responds.
  • By sending a follow-up thank you to those that downloaded material, you have the opportunity to offer them additional info and downloads, as well as asking them to share this with others via social media.

If you like this post, you might want to read:

Product Landing Pages: Tips on How to Improve their Performance

The Best Way to Reach Professional Tradesmen: Drip or Closed Loop Marketing?

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Mobile Apps: Manufacturers, Are You Using Them to Build Customer Loyalty?

Most folks are familiar with mobile apps, but I think we associate them more with retail/consumer applications instead of the B-to-B world. The key to a good app is no different from any other piece of content you develop. It has to answer and be helpful to your customers. To have an app for an app’s sake doesn’t do anyone any good. You need to be customer centric.

The reasons for having an app are pretty simple:

  • How many contractors do you know that don’t have a smart phone?
  • Mobile represents over 5.3 billion mobile subscriptions worldwide.
  • Mobile devices are on the way to surpassing PCs as the first screen for all web usage according to a study by Grant/Morgan Stanley.

eMarketer had a post, Mobile Apps Help Lure Customers, Spur Loyalty, that I thought had some great points that would spill over into the B-to-B world for manufacturers to consider. The survey was done by Forbes Insights to executives of companies with revenues over $250,000. Most common reasons were: customer communications, customer service and product information. No real surprises here other than the way it’s accessed and delivered.

Apps can definitely play a role well beyond branding to both support existing customers, but to help potentials through the buying cycle. Potential apps that you might consider would be:

  • Product information
  • Installation and troubleshooting instructions videos
  • Productivity tools
  • Competitive cross reference charts
  • Ability to check current inventory levels
  • Distributor locator with direct links

These are only a few ideas. The point is, with mobile being the fastest growing segment, you need to have a presence there. Make sure your interfaces are user friendly and make sure they fall within the requirement of the app stores.

If you like this post, you might want to read:

Do You Have a Mobile App? Are You Promoting it?

Things to Consider When Using Mobile to Reach the Professional Tradesman.

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Podcast: Link Building is Dead – Long Live Link Building

Welcome to another edition of Marketing Insights. Today, we’re talking with Sage Lewis, President of SageRock, a search marketing agency here in the Midwest.

Sage is the author of a bestselling book on Amazon – Link Building is Dead. Long Live Link Building, and we’re going to pick his brain today about the book.

Sage highlights why people who are focused on search engine results should read this book. It’s an easy read even for someone like me, and it costs less than a Starbucks coffee for a digital copy.

Click here to listen to podcast.

Enjoy!

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What Are You Doing to Improve Your Content Marketing Performance?

When you go to all the work to create great content, don’t miss out on opportunities to share it. We’re all guilty of getting into a routine when creating content and rarely deviate from it, whether it be because of time constraints or just laziness. The point is, we need to shake it up a bit sometimes.

According to 2014 B2B Content Marketing Trends, there are over two dozen tactics that you could use. Here are some that I think are important in going after the professional tradesman:

  • Offer useful info on your website – Make sure to include topics that help folks through your selling cycle.
  • Industry newsletters – As you collect email addresses, send out a regular newsletter quarterly or monthly. If you are selling to several different audiences, segment the newsletters so they will be more meaningful for those who read them. A plumber probably isn’t interested in something a HVAC guy would be. Don’t be concerned about the size of it, but the quality of it. I’d rather be regularly communicating with 500 key prospects than 5,000 unqualified ones.
  • Case Studies – By market or application are in high demand by your target audience. Tradesmen like to see what their peers are doing and the results. Post on your website, use it as an e-blast to your targets and have them reprinted so your sales force has something to hand out.
  • Videos – How to and feature and benefit videos are an easy way for you to get your point across. Put it on your website, and put it on YouTube (create your own channel) with the appropriate search terms.
  • Online Presentations – Take those PowerPoints you do everyday on why you’re better than the other guys and put it on your website, along with putting it on SlideShare with appropriate key words.
  • Podcasts – Even if you don’t have a blog, you can utilize this tactic. Interview an industry leader on the issues of the day or what’s coming down the line that might impact your reader. You can use it again on your website and do e-blasts to targeted audiences.

Those are some highlights from my point of view. Whether it’s utilizing these tactics or others, step outside the box and try other things. You’ll be glad you did.

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Is Your B2B Blog Your Top Marketing Tool?

B2B prospects tend to be well on their way through the buying process before they even identify a company. Don’t you want to be one of those they contact?

In the 3 years that I’ve been doing a blog, I’ve seen more and more interest and yes, business that has originated because of what folks read on my blog. In many cases, by the time they identified themselves, we’re already talking strategy and have won the business. It’s a nice position to be in.

I recently read a post by Heidi Cohen, How to Make Your B2B Blog Your Content Marketing Tool that outlines 10 steps that will help you get there.

Here are some key takeaways:

  • Understand your audience.
  • Do an editorial calendar that ties in with your other promotional activities/events.
  • Optimize content for findability via search engines.
  • Distribute content by building regular readership either by RSS or e-newsletters.
  • Use other social platforms to promote your content.

Blogs are time-consuming to do,but if you’re going to do it, then do it right. It’s a great way to stay in front of prospects on an ongoing basis, builds your credibility in the space you’re in and ultimately generates new business.

If you like this post, you may want to read:

Blogs that Reach the Professional Tradesman

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