What part of selling is the “Human Factor?”
I know everyone is so focused on social media and content creation, but that’s only the beginning of the sales cycle. When people identify themselves, who makes the sale – the internet or a person? I’d say unless you’re selling a commodity or selling on price, there needs to be interaction with a person(s) along the way. In other words, the Human Factor takes over.
Jerks are going to be jerks: Do’s and Don’ts for dealing with jerks online
Rachel Kerstetter, PR Engineer, Sonnhalter Sometimes in life you encounter people who are jerks. As children, we were often told to ignore the jerks. As adults we find ways to cope with the jerks we encounter throughout our days. It’s a little more difficult for...
Are You Still Pitching or Are You Starting a Conversation?
I’m still amazed by the number of folks who are still trying to sell me something instead of trying to solve my problem. I think it’s because they are struggling with their story and finding the right voice to tell it on. The old school model of glad handling and feature benefit selling has gone by the wayside for the most part.
We All Have Something To Be Thankful For
As the Thanksgiving weekend approaches, I’d like to say thanks to the many friends and clients we’ve had the good fortune to come in contact with over the years. We’re all running in several different directions all the time, and this time of year we need to slow down a bit to appreciate the things around us.
How Are You Utilizing Training?
I don’t think any manufacturer out there would argue the importance of training. What manufacturer wouldn’t want to ensure their customers are trained properly on how to use their products or informed on their latest product offerings. Plus, training offers manufacturers a way to further differentiate themselves from competitors as well as continue to build their brand with their customers
Fabtech Expo Recap
Rachel Kerstetter, PR Engineer, Sonnhalter I had the opportunity to attend the Fabtech Expo in Atlanta last week. It was my second year at the show and I am continually impressed by the immensity of this industry. The expo brought together more than 27,000 attendees...
Manufacturers: Contractors are expecting more from you. Are you delivering?
Progressive contractors, I believe, are changing the way they are interacting with their manufacturers. When I ran across this research recently, it verified in my mind that it holds true. I only wish the Electrical and Plumbing markets would do similar research.
Is Listening a Lost Art?
Did you know that we spend 25 percent of our waking hours listening? Are we making the most out of it, and what’s more important, what are we missing?
Tradesmen: Trade forums can help answer your questions
Have you ever had a question that you didn’t have the answer to, and wanted to ask a person in the same occupational trade as you?
STAFDA Show Recap
I just returned from the STAFDA show which was held in Charlotte, NC. It was the biggest one in some years. The show, for the most part, was upbeat, and the economic forecast for the next few years looks promising for the construction market.