Since the social media scene developed many years ago, it’s become cluttered. There are accounts on all social platforms that sit, gathering dust for years. Do any of those accounts belong to you or your company?
Today Rachel Kerstetter, our PR Engineer, is sharing some pointers on how you can spring clean your social media.
When I entered into the realm of public relations with a broad social landscape, I was a little surprised that much of my social media consulting and instruction wasn’t about getting social programs started or operating them, it was a lot of clean up.
It doesn’t take much time to get your social media back on track if you know what to do.
1. Take a look at what you have. How long ago was your last status, tweet, post or picture? Do you have messages or invitations that are waiting to be read? When you look at an old account, try to see where/when things went stale and identify what may have been the cause. Did you have an intern running your social that has since left? Did you “run out” of content or ideas? Do you need help?
2. Check your branding. If anything in your company’s branding has changed, all of your social accounts should reflect that. Get your logos, profile pictures, covers and banners up to date. Make sure that you have a Twitter cover, a LinkedIn banner and a Facebook cover for your company. Use your own company and product names correctly.
3. Is your profile complete? Fill out the boxes with information about your company. Make sure there isn’t a blank spot where an About section should be and make sure that you have links to your website and contact information on there. Here’s what the About Section on Sonnhalter’s Facebook Page looks like:
4. Don’t stand alone. If you only have one person in your company with the Facebook or LinkedIn admin rights or the passwords to your accounts, you’re in for some trouble. What happens if that person leaves your company, takes vacation or falls ill for an extended period of time? You may have one main point person on social media, but always have at least one other person in your organization with social access.
5. Approach the rest of the year with a plan. If you’re having trouble with content, consider setting up a schedule monthly, quarterly or annually with the general topics you want to address on your social media and recruit help if you need it.
You may also be getting overwhelmed on your personal social accounts because your connections are active. Here are just a few tips to save some personal sanity this spring:
- Take advantage of lists, circles, etc. to organize your connections into logical groups. That way you can easily check information from one group at a time (or find information you’re looking for).
- Change your email preferences so you don’t end the day with 50 Facebook email notifications or opt to receive daily or weekly digests from your LinkedIn groups.
- Use your readers. Put all of the blogs you read in one place to minimize jumping around from site to site. We’ve recommended a couple of options in a previous post.