What’s the Best Way of Reaching the Professional Tradesman: Drip or Closed Loop Marketing?

The answer is both depending on how you’re developing and nurturing prospects. Today both Drip Marketing and Closed Loop marketing are seen to be online strategies. Truth be known, these have been going on long before we had the use of the Internet tools. Effective marketing programs today should utilize both. We are fortunate to have these tools that help us monitor and measure our activities in infinite ways. Here are some suggestions on how to reach the Professional Tradesman using both Techniques:

Drip Marketing – I define this as an ongoing way to communicate and deliver product info and thought leadership to contractors and tradesmen who have identified themselves to us. It can use traditional methods like direct mail with things as simple as a series of postcards or other mailers to touch folks on a regular basis (monthly, weekly or daily). With the advent of the Internet we can add links to our e-mails to landing pages that can expand on content, offer incentives and interact with tradesmen.I’d suggest that to be effective, run and monitor these campaigns using an automated system.These automated systems will help you create and deliver messages and gives you the metrics to monitor open rates,click throughs and opt outs.They will also help reduce spam complaints and increase delivery.

Closed Loop Marketing – I define this as a more complex system that involves marketing working closely with sales to work a contractor through the sales process. It utilizes many if not most elements that are in a Drip program but goes beyond just delivering information based on a previous actions and their place in the buying cycle. Marketers literally “close the loop” by working with sales to provide the right info at the right time based on contractors responses. “Close the Loop” marketing provides feedback through reporting on each step and can adjust both timing and content based on feedback.

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Both Drip and Closed Loop are great tools for B-to-B marketers. Deciding on which use or in what combination will be dependent on your own circumstances. If you’re trying to decide where to get started you might want to read a free white paper from DemandGen – calculating the return on lead nurturing.

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E-mail and Social Media – A Great “One-Two” Punch to Capture the Professional Tradesman

one-twopunchSocial media has dominated the news lately, and many marketers are considering moving out of traditional e-mail programs and focusing more on social. My advice to them is that neither one is the answer by itself, especially when it comes to reaching professional tradesmen who are slower to jump on the social bandwagon.

Social elements are just more tools marketing can use to gain attention and begin a dialog. Until social media came along, a good e-mail campaign only had their web site to fall back on for support. Social media complements e-mail efforts. B-to-B marketers who want to stay on top of their game must learn how to make them work together.

Here are 4 tips to get the best out of both worlds:

  • Create ONE strategy – Create the objective and then see how each element can help you meet those objectives. By working towards one goal, you’ll be much more effective in the long run.
  • Create content simultaneously – You need to make sure messages are coordinated (and are using the same voice) and are working together and not against each other. You don’t want to be duplicating content.
  • Utilize sites like Facebook and LinkedIn – These and other sites allow groups to their group members. Make sure when sending messages to these groups to target your message.
  • Use e-mail to give them something special whether it’s a sneak preview of a new product, a discount on a current one or some scoop about an upcoming company event or trade show activity. Then make it easy for them to share. Encourage them to share the news with their friends on LinkedIn or Facebook.

Make the most out of your marketing program by making the elements work together.

I’d like to hear what you’re doing to maximize your efforts using social and e-mails.

Here are some other posts that might be of interest to you:

7 Ways to Combine Social Media with E-mail to Reach the Professional Tradesman

Stay Up on New Trends But Don’t Forget Old Friends

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Stay Up On New Trends But Don’t Forget Old Friends

I’m reminded that we should stay on top of new trends but not to throw out or ignore all those traditional things you’ve been doing like e-mails. In other words, “don’t throw out the baby with the bath water.”

E-mails are still the most accepted way of receiving info so why not use it to push some of your new social media toys.

We all want to be part of the newest and sexiest stuff. Social media is a hot topic. It is extremely popular, in part because it is inexpensive and can easily be measured. But it can and should be integrated with more traditional strategies such as broadcast e-mail programs.

I read a post this morning on B2B online marketing, Traditional marketing:not hot but still important, that I thought would be appropriate to share with all the B-to-B marketers out there.

Here are some simple reminders:

  • Adopt an integrated approach. Mix the new with the old. Want to promote your blog or e-newsletter? What better way than using your e-mail list.
  • Re-evaluate best practices you’d applied in the past. Find out what works best for your audiences. If you’re not sure ask them via a survey, focus groups or really do it the old fashioned way and pick up the phone and call them.
  • Stay on top of new trends for old strategies. New tools won’t serve you well if the foundation is weak. Here are some recent tips they found for email marketing,landing page optimization and lead nurturing during a recession.

What are you doing to stay ahead of the game?

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