Why B2B Content Marketing is Different than B2C

By John Sonnhalter, Rainmaker Journeyman, Sonnhalter

I think we’re all in agreement that Content Marketing is here to stay and is becoming a more integral part of overall marketing programs. Some of the reasons are that technology is broader, easier to use and more accessible. People are trying to do more in less time and are motivated to seek self-serve product information to reduce pre-purchase decisions.

Heidi Cohen recently wrote an excellent post on B2B vs. B2C Content Marketing: How They Differ that explains the differences. Here are some highlights:

The mistake most marketers make is not developing a content strategy, because the B-to-B objectives are going to be different from its B-to-C counterpart. That’s why you need a written plan. Make sure they include:

  • Develop better content, not more
  • Pick one problem to start
  • Tie content to business goals
  • Focus on the user experience

The top 3 tactics for B-to-B:

  1. Social media
  2. Case Studies
  3. Blogs

The top 3 effective tactics for B-to-B:

  1. In-person events
  2. Webinars
  3. Case Studies

The top 3 social media platforms for B-to-B:

  1. LinkedIn
  2. Twitter
  3. Facebook

The top 3 content marketing goals for B-to-B:

  1. Lead generation
  2. Sales
  3. Lead nurturing

The top 3 metrics to measure B-to-B metrics:

  1. Sales lead quality
  2. Sales
  3. Higher conversation rates

 

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Industrial Reinvention

By Chris Ilcin, Account Superintendent, Sonnhalter

via Fabtech on Facebook

via Fabtech on Facebook

Fabtech Expo wrapped up another great show last month in Chicago. Presented by AWS, CCAI, FMA, SME and PMA, it truly lives up to its billing as the largest metal-forming, welding and finishing event in North America.

There are many great wrap ups of this show, including Fabtech’s own, but I want to share a few personal observations:

  • Chicago is a great host city for any show, but especially this one, given its rich history of amazing architecture, manufacturing and Midwest hospitality
  • There was an HUGE number of students and educators there, great news for the future of our industry
  • In the North Hall, the “Big 3” welding companies each had impressive and expansive booths, each playing to their strengths, and full of new products

In fact, new products ruled the day in both halls. We truly are on the verge of a 4th industrial revolution. Every booth seemed to burst with new, and most importantly, integrated products, system and solutions. The buzz on the floor and in the seminars was that to survive and thrive, manufacturing needs to embrace new technology.

The common perception used to be that manufacturing wasn’t an “early adopter” and that the old ways were best. But the smart companies are now realizing that the two are not mutually exclusive. Look at products like WeldRevolution, where a little-out-of-the-box thinking has led to significant gains in productivity and quality. There are a hundred more examples from any given aisle, but the message was clear: the manufacturing floor of the future will put productivity first, and results will be seen in real-time, in the palm of your hand.

Make plans to attend the 2016 Fabtech in Las Vegas, it’s sure to dazzle.

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What type of Content Works Better in each Sales Funnel Stage?

By John Sonnhalter, Rainmaker Journeyman, Sonnhalter

One of our biggest challenges is to make sure we have the right message for buyers as they go through the buying process. Another challenge is to deliver it in a way that they want to receive it.

I recently read an article by Jeffrey L. Cohen in Social Media B2B, The Most Effective B2B Content Types for Each Funnel Stage that I found very helpful. He summarizes a study by Regalix that asked B2B marketers to indicate which content types were most effective at each stage of the sales funnel.

b2b-social-media-content-types-funnel

Awareness – it makes sense that social media, blog posts and infographics would be used to get your attention.

Consideration – they narrow their search by looking at white papers, visiting websites and web-based events.

Purchase – when they make a purchase the website, case studies, research reports and videos top the list in helping close the deal.

Loyalty – keep in front of them using newsletters, social media, email, mobile and web-based events.

Advocacy – when someone becomes your advocate, you’ve hit the holy grail. Best way to touch them is with social media, blog posts or videos.

How do these content types shape up to what you’re seeing?

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Happy Thanksgiving!

As the Thanksgiving weekend approaches, we’d like to say thanks to the many friends and clients we’ve had the good fortune to come in contact with over the years. We’re all running in several different directions all the time, and this time of year we need to slow down a bit to appreciate the things around us.

So this weekend, don’t take your briefcase home, and your emails will still be there Monday morning when you get back in the office. Recharge your batteries this weekend. Play with your kids or grandkids, visit an old friend or watch some football. We take a lot of things for granted sometimes – our Families and Friends.

Enjoy the weekend. We can get back to the rat race next week.

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Content Marketing: More is Not Necessarily Better

By John Sonnhalter, Rainmaker Journeyman at Sonnhalter

Your potential audience doesn’t want quantity, they want quality. So if you’re trying to generate more content quicker just for the sake of having it, don’t waste your time. You need to accelerate demand, not noise.

I recently read an article by Carlos Hidalgo from Content Marketing Institute on How to Develop a Buyer-Centric Content Marketing Strategy that made several good points.

The best way to connect with your audience is to determine what kind of content they want. In other words, what motivates buyer behavior and how do they get information? If you know these, you can build the correct content architecture.

  • What motivates buyer’s behavior? You need to have a deeper understanding of how a buyer thinks and then what do we need to say to get him over to our side.
  • How do they get their information? What type of content do they prefer and where do they go to get it?
  • Building a content architecture – Once you have an answer to the above questions, then you can map out a plan to get to them with the right info at the right time.

Content Marketing’s main purpose is to drive specific business outcomes. So the buyers aren’t looking for more info, just the right info. He points to a 2014 ANNUITAS survey where less than 3% of those responsible for content marketing activities were happy with their outcomes. Here’s another scary fact from Sirius Decisions — that 70-80% of all content is never used!

These are not good numbers to take to the C-Suite to get more funding. If you can’t achieve positive and measurable results that can be tied to sales revenues, you really don’t have a content strategy at all.

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