by tradesmeninsights | May 22, 2012 | Marketing Tips, Traditional Marketing
Mobile is one of the fastest growing segments in the market. Does it make sense for you to use it to engage your customer base?
Here are a few tips to think about if you’re considering using emails to go after your targets.
- Ask your customers if mobile is the best way to reach them.
- Ask them what kind of info would be useful to receive on their phones.
- Keep it simple – make sure things like your subject line are clear so they know who it’s from.
- Keep it short – get to the point and make sure your most important part of the message is up front.
- Keep images small if you’re going to use them.
- Also do a text version with links.
- Lots of white – remember where they are reading this.
- Make sure landing pages are optimized for mobile.
- If you’re going to ask for info, make it simple and don’t ask for a lot.
by tradesmeninsights | Feb 7, 2012 | Marketing Trends, Traditional Marketing
Moving forward in 2012, is mobile media going to be part of your overall marketing strategy?
According to a recent survey by the Association of Strategic Marketing (ASM), 2011 Trends in Mobile Marketing, 58% of respondents indicated that they were not using mobile marketing.
As a matter of fact, mobile seems to rank somewhere in the middle of overall marketing practices behind email (which ironically is number one) and SEO. The 42% that do use mobile in their marketing plans are optimizing their websites and emails and are beginning to use QR codes.
If you like this post you might like:
Is Mobile Marketing the Best Way to Reach the Professional Tradesman?
What Are You Doing to Reach the Young Professional Tradesman?
The Mobile Marketing Trends Study was created to allow marketing folks to see what similar organizations were doing. Some highlights of mobile marketing goals include:
- Sales/revenue – 33%
- Product service info – 25%
- Customer retention – 15%
- Lead nurturing – 11%
- Customer opt-in – 10%
- Alert reminders – 6%
For those of us in the B-to-B space, and especially for those of us trying to reach the professional tradesman, mobile should be a part of your marketing plan.
Not sure where to start? The easiest place to start is to optimize your website for mobile. Secondly, consider sending mobile-optimized emails.
The key is to make a plan and do something, monitor the response and do something else. As I’ve said before, I don’t believe mobile is going away, and there are many opportunities to reach our target audiences.
by tradesmeninsights | Dec 15, 2011 | Marketing Tips, Marketing Tools, Traditional Marketing
Yes, I know the stats are overwhelming that of all smartphones today, over 50% connect to the Internet that way, and by 2014, 90% will be using mobile as a main way of staying connected.
A recent survey by Equipment World Magazine on those contractors that had smartphones:
- 85% view emails
- 81% use it to text
- 71% connect to the internet
- 52% use apps
- 24% visit social sites
- 20% watch videos
- 4% don’t use it for any of the above
Those are some impressive numbers and should tell us all that we’re missing the boat if we’re not including mobile marketing into our overall program.
But before you jump in right now, why don’t you ask the guy in charge of your web analytics to see how many people are coming to your site currently via a mobile browser.
I’m not saying you shouldn’t consider a strategy, but a QR Code isn’t a mobile marketing program.
I get a kick out of QR codes that go to the regular website that’s virtually unreadable. DON’T SEND PEOPLE TO A NON-MOBILE SITE.
If QR codes are going to be part of your strategy, then WOW them where you take them. That’s been one of the biggest complaints (disappointments) from most users that scan the code. If you put them on product packaging, make sure, for example, a how-to-use video is short and clear. Make them glad they went to the extra effort. Also tell them what to expect to get if you scan the code, i.e. a coupon, how-to video, chart to find the right size tool.
Beyond using a QR code, apps that help the tradesmen do their jobs are really a good way to connect with them. Calculated Industries has mobile apps for phones that allow a contractor to download specific calculators onto their phone. RIDGID has a digital level download for your phone. Something useful that a contractor can use.
Are you starting to think about a mobile strategy, or maybe you already have one in place? I’d love to hear about your success stories.
If you like this post, you may want to read:
What are You Doing to Reach the Young Professional Tradesmen?
Tablets and Smartphones are Changing the Way Manufacturers Will be Reaching the Tradesmen.
What are You Doing to Insure a Successful QR Code Campaign?
Are you Considering Mobile Media as a Strategy to Reach the Professional Tradesman?
by tradesmeninsights | Sep 6, 2011 | Marketing Trends, Social Marketing
I know one of the biggest challenges for manufacturers that we represent is getting to the young entrants in the trades. They know how to get to the old guys, they’ve been doing it for years and know that traditional things like trade ads and direct mail programs are effective tools to reach them.
But when you talk to these folks on how they plan on reaching the future generations of tradesmen, they are definitely puzzled as they know the traditional methods are probably not the best way to connect with them. They think of social media as one possible avenue to connect with these young people, but often neglect the mobile devices.
While that may not be surprising that young people are active in mobile devices, what might surprise you is that the baby boomers are also active in mobile, but just a different kind. Consider this: 91 million U.S. consumers use the internet through mobile devices at least once a month and that number continues to rise (Affinity reports that more than 24 million millennials plan on purchasing smart phones in the next 6 months).
So the question is:
- Do you have a mobile strategy in place to reach your young targeted audiences?
- Do you have a mobile friendly website?
- Are you planning smart phone apps?
- What’s your plan to start collecting e-mail addresses and mobile phone numbers for future marketing programs?
Mobile will play an important part in communicating with the younger tradesmen. What’s your plan?
by tradesmeninsights | Apr 1, 2010 | Marketing Tools, Social Marketing
Guest post from Aylie Fifer, a Relationship Architect at Sonnhalter.
There is a revolution starting in the world of mobile marketing and it isn’t just for B2C – it is for everyone, including B2B. According to a recent article in Mobile Marketer, B-to-B mobile marketing will go from 26 million in 2009 to 106 million in 2014 according to Forrester Research.
Every now and again a technology comes along that is a total game changer for humanity and shifts the paradigm of the world we live in. Harnessing electricity. The Assembly line. The Internet. The iPhone. With the recent influx of smart phones and smart phone technology, we are seeing a whole new world – the world of mobile marketing.
Two-thirds of the world’s population has a mobile phone subscription—4 billion people—and by the end of 2010 there will be 5 billion wireless subscribers worldwide, according to some estimates. And a majority of these phones are now moving to the smart phone platform. From the Apple iPhone to the Motorola Droid to Blackberrys…the trend for mobile is to go to a smart phone or lose market share.
As a result of this new use by consumers, no longer are we capturing people in context – the trade magazine, the TV show – not to say that these mediums are dead, but we now are faced with thinking differently. With smart phone usage on the rise, people check it at different parts of their day – not just at work or at home – but several different parts of their day. This has shifted the traditional approach to marketing as now we are faced with catching people’s attention throughout the day.
I would argue that advertising to your target and catching them at a time of day when they might not being thinking about work makes the message resonate even stronger because it IS out of context. For instance, if a carpenter goes out over the weekend and sees an ad through his phone about a certain type of tool, this stands out to him because it is unexpected – he is out socially and may not be in “work mode.”
People have become more immune to advertising, so one way to catch their attention – and make your brand stand out in their minds – is to catch them when they AREN’T thinking about work, and to do it in an entertaining way.
Mobile advertising has furthered this push and while I am a firm believer in a good segmentation strategy, it is also true that everyone is a consumer. When people hang up their clothes at the end of a hard day, they turn off their work mode and begin the “home” mode. Thus, I would argue that you can’t just segment into demographics or ethnographics, you now need an added dimension – what I call parallel-ographics.
You live your life in parallels – you may talk to your husband (or your wife) during the day and realize that you need to pick up diapers so you pick up your smart phone and you search for a coupon. In your work day, you are a plant manager, but through the use of mobile, you just dipped into your parallel life – that of mother and wife. And while you are at the store after work hours picking up those diapers, you get an email from work and you are instantly transferred into your parallel life – that of plant manager. Your context shifts constantly and instead of having separate times for work and home, this use of mobile and smart phones has made us increasingly blur that line and we run our work and home lives as parallels instead of separate.
As a salesperson for a B2B company, you may be able to show a product demo from your phone when you are out socializing and happen to meet a potential customer. The lines between social and work life have become even more blurred with the onset of mobile. Think of mobile as your portal to the Internet and the beyond – where you might have in the past only done on a laptop computer, you can now access – at any time – on a smart phone.
The onset of mobile marketing means that you never fully turn off your roles throughout your day, which changes the way a marketer catches you and keeps your interest. And as a marketer, to attack this new paradigm of living, you have to approach it from a parallel-ographic standpoint – knowing that the message needs to appear in multiple places, at multiple times and that yes, everyone is a consumer.
What are your thoughts on mobile marketing? Do you think it will be the next big thing?
