by tradesmeninsights | Nov 4, 2022 | Manufacturing, Marketing Tools, Tradesmen Insights
by MAGNET (Manufacturing Advocacy & Growth Network)
MAGNET’s mission is to support, educate and champion manufacturing in Ohio with the goal of transforming the region’s economy into a powerful, global player. You can visit MAGNET online at manufacturingsuccess.org.
Maybe you already have and execute a marketing plan for your brand and products. Maybe you want to improve it. Maybe you have no marketing at all.
However mature your company’s marketing plan is, successful efforts will always stem from a strong foundation. Refresh your knowledge or kickstart your marketing with these helpful tips.
- Realize the importance of marketing and create a dedicated budget for it.
The same way you invest in people, capital equipment, new technology and building improvements, you need to invest in your brand. A good rule of thumb is to dedicate six percent of annual revenue to your marketing plan. Not only will your campaigns maintain a connection with current contacts, it will build new ones–generate leads.
If you aren’t sure how people can or are finding you, how your site ranks in a Google search or if you’re staying top of your customers’ minds with relevant, useful information (or doing any of these things intentionally), you’re likely falling behind to businesses that are. To the inverse, coordinated campaigns that focus on these goals are also ones you can measure and grow.
Marketing is oftentimes the first budget cut during an economic downturn, albeit counterintuitive because this is when you need to do MORE marketing. When recovery happens, everything will be ready and working for you. Did you know that it takes about six to nine months for Google to rank and index you for a search? Then, you need to maintain that, and if you don’t, your ranking dips quickly. Your marketer will be back to square one when the economy ticks back upward. The same way you don’t waste time on rework on your plant floor, don’t unnecessarily rework marketing. (more…)
by tradesmeninsights | Oct 25, 2022 | Marketing Trends, Tradesmen Insights
by ISURUS, guest blogger
“The best thing about doing this is that I got to have coffee with my Dad in the barn every morning until he passed. Now I have that cup of coffee with my son and will as long as he stays involved.”
This statement paints a clear and vibrant picture of a small business owner’s emotional drivers. It surfaced in a series of qualitative in-depth interviews and encapsulates an emotional theme that ran through the interviews. It speaks to one of this audience’s core values and influences even their most rational decisions. B2B marketers hunger for these types of insights as they look for ways to bring a human element to their messaging and positioning.
The resonance of the theme and its usefulness for developing customer personas and journeys stems from the methodology that uncovered it – qualitative in-depth interviews. B2B marketers and their agency partners often face resistance from internal stakeholders who doubt the value of insights that aren’t expressed as a statistical projection of the market. But in-depth interviews provide the time and format that enable an individual to make the journey from superficial reactions to overly rational answers, and finally to what it means to them personally. As a full disclosure, it’s not always as clear or powerful as connecting with a father who has passed on but relative to surveys, big data and social listening – it gets you closer to the human side of the B2B buyer.
This is not a criticism of surveys, VOC programs, and other more quantitative methodologies. We routinely use those approaches because they provide robust insights needed for branding, market sizing, pricing, and bundling strategies. But when you want to understand the human side of a B2B buyer, qualitative in-depth interviews are one of the best tools in the research tool box.
But having a tool in your tool box isn’t enough. You need to use the tool correctly. The most common mistake B2B marketers make when using qualitative in-depth interviews is to treat it like a survey and create a list of 50 specific questions. You also cannot simply ask, “How does xyz make you feel? How does it connect to you as a person?”.
So, what should you ask? (more…)
by tradesmeninsights | Sep 20, 2022 | Industry Articles, Tradesmen Insights
by ISURUS, guest blogger
Differentiating your product or brand boils down to two simple questions. 1) What are your customer’s needs and buying criteria? And, 2) which of these can your product/brand own?
Most marketers and strategists do a good job on Step 1: They generally know their customer’s needs and buying criteria—the set of capabilities, brand traits, and outcomes that drive purchase decisions. This is the right first step. It identifies many key factors that influence vendor selection. But that initial list can be misleading and lack actionability. Here’s why.
- Competitors hold an advantage on some of the dimensions important to customers and it will be challenging and costly to compete on those criteria.
- Some of the customer’s most important buying criteria are threshold conditions and you cannot differentiate on table-stakes requirements.
Consider these examples. (more…)
by tradesmeninsights | Aug 22, 2022 | Tradesmen Insights
by Kylie Stanley, Public Relations Technician
According to recent research from Brightcove and Ascend2, 88% of B2B buyers have watched videos to learn about a company’s products or services in the last three months.
Over the last couple of years, video content has become increasingly popular and it’s very easy to see why. B2B buyers can see information quickly and with people’s short attention spans, videos are perfect for businesses. 70% of B2B buyers say that video beats other content formats in creating awareness of business-related problems compared to research reports, webinars, infographics, blog posts, e-books and white papers.
You might be thinking, “why is video so important to my customers”? Well 40% of people find video helpful to learn how to solve a problem, 36% of people use videos to hear other people’s opinions on products and 32% use it to learn more about the organization.
When looking at videos to solve a problem or learn, more users will look for reviews, demos, brand story videos, customer testimonials and more. Video enables buyers to visually connect a product or service offering to their needs in an easily digestible and efficient way.
For building trust among your customers, you want to create meaningful relationships while delivering a personalized experience. Videos are a great way to build that trust with your audience and allow them to learn more information about your business. Keep in mind that video quality matters to your audience, 44% of buyers say that video quality matters as they navigate through their buying journey. So, if you have a video with low quality, buyers can easily make assumptions about your brand and products.
B2B buyers find video to helpful in sharing information to others who may be interested.
How is your company using video in its marketing efforts?
by tradesmeninsights | Jul 29, 2022 | Tradesmen Insights
Donate extra inventory, demo models, tools and building materials that are no longer needed, during the month of August to support Habitat for Humanity.
CLEVELAND – July 2022 – Sonnhalter, a communications firm marketing to the professional tradesman in the construction, industrial and MRO markets, is partnering with Habitat for Humanity again for its Thirteenth Annual Sonnhalter Tool Drive. In the past decade, Sonnhalter has raised more than $336,000 worth in donations for the organization.
From Monday, August 1 to Wednesday, August 31, organizations, businesses and manufacturers are encouraged to donate extra inventory, demo models, tools and building materials to the Sonnhalter Tool Drive to benefit Cleveland Habitat’s mission of building homes and empowering families through safe and affordable home ownership. 
“We never imagined when we started the Tool Drive in 2010, that we would be heading into our thirteenth year of partnership with the Greater Cleveland Habitat for Humanity,” said Matt Sonnhalter, vision architect at Sonnhalter. “We are once again counting on the generosity of our clients and business colleagues, as well as businesses, to clean out their extra inventory, overstocked materials and demo models, and donate to this very worthy cause. We’re hoping our thirteenth year is the luckiest yet, as we attempt to exceed the donations of past years.”
The Sonnhalter Tool Drive strives to engage businesses and organizations to look through warehouses for extra inventory and overstocked tools or items.
Cleveland Habitat has helped more than 300 Habitat homeowners, including more than 1,000 children, have a safe and decent place to live. The donated items will be used for Habitat for Humanity projects or will be sold at the organization’s ReStore, discount home improvement stores with two locations in Cuyahoga County. Proceeds from ReStore sales are used to help Habitat build and rehabilitate homes for those in need.
To watch the Sonnhalter Annual Tool Drive video: https://youtu.be/iYHkd7a0ax4
Tools and materials can be shipped to Attn: Tool Drive, Sonnhalter, 1320 Sumner Ave., Suite 200, Cleveland, Ohio 44115. For information on how you can participate in the Sonnhalter Tool Drive, or to coordinate larger shipments, i.e., pallet size, please contact Rosemarie Ascherl-Lenhard from Sonnhalter at 216.242.0420 x130 or rascherl@sonnhalter.com. To make a monetary donation, please make checks payable to “Greater Cleveland Habitat for Humanity” and mail to Sonnhalter, 1320 Sumner Ave., Suite 200, Cleveland, Ohio 44115.
For more information on the Tool Drive, visit: www.Sonnhalter.com/tooldrive.
About Sonnhalter
Established in 1976, Sonnhalter is the leading B2T marketing communications firm to companies that target professional tradesmen in construction, industrial and MRO markets. Sonnhalter is located in the historic Brownell Building in the heart of downtown Cleveland. Sonnhalter’s brand identity highlights its expertise in marketing to the professional tradesmen. Its tagline, “Not Afraid To Get Our Hands Dirty,” promotes the employees’ willingness to roll up their sleeves and dig deep into clients’ businesses, also, it refers to the market it targets: the tradesmen who work with – and dirty – their hands every day. Sonnhalter developed the acronym “B2T,” which stands for “business-to-tradesmen” to capture the essence of its specialty. For more information, visit the company website at Sonnhalter.com.
About Greater Cleveland Habitat for Humanity
Greater Cleveland Habitat for Humanity engages people of all faiths to eliminate substandard housing. Cleveland Habitat was founded as a 501(c)(3) nonprofit organization in 1987. Since then, Cleveland Habitat has brought together community members, volunteers and sponsor groups to help more than 300 Habitat homeowners, including more than 1,000 children, have a safe and decent place to live. For more information on Great Cleveland Habitat for Humanity, visit: https://www.clevelandhabitat.org/.
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