by tradesmeninsights | Jun 24, 2010 | Marketing Tools, Marketing Trends, Social Marketing
Although this market segment is rated low, currently the projections for the next five years shows exceptional growth. According to a study by eMarketer 70% of Hispanic population will be online by 2014.
This online population is young and thriving according to a new report, Hispanics Online: Demographics and Media Usage, and are very active online.
What does this mean for those of us who want to sell them stuff? It means there is a great opportunity for us to communicate to these contractors online. The majority of online Hispanics are native born and speak English proficiently, but they take notice when marketers’ Spanish-language efforts are lacking.
According to a survey from Opinion Research Corporation in March 2010, Hispanics were more likely to respond to e-mail or banner ads than their White or African-American counterparts.
To be successful in this space, marketers must move beyond the perceived language barrier and make a commitment to reach them. There are trade magazines that reach out to the Hispanic contractors, but they are given out primarily at distribution points and manufacturers don’t know who they are. Social media lets them identify themselves to you.
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by tradesmeninsights | Apr 17, 2009 | Marketing Trends
I guess there is no surprise in this Nielsen/NetRatings study:
“Low-income tradesmen spend more time online from their home computers than do high-paid professionals.“
Makes sense, right? After all, white collar surfs the net while at work, whereas those who work in factories or at construction sites probably don’t have a chance to use the Web while on the job.
Nielsen’s Peggy O’Neill says: “They’re more likely to come home and spend time checking email, chatting online, playing games, and visiting stores than someone who has been online all day long.”
For her research, O’Neill used Claritas Prizm clusters based on ZIP codes and neighborhoods where people live. She looked at the home-based Web surfing habits of all 62 clusters and found that …
the top five Net users were low-income, blue collar workers who burned about 12 hours online per month.
Chatting on instant messenger, clicking through Wal-Mart online and visiting entertainment sites such as Emazing.com were the most popular activities for the top five clusters.
Those who spent the least amount of time online — about seven hours per month — were high-paid professionals.
O’Neill said, “When these people get home, they don’t have a great need to surf the Web.”
What an opportunity! Reaching blue collar consumers at home through the Internet, social and viral media may be the next big idea for emotionally connecting with this broad and loyal audience.
Read more about the study blue collar workers favor home Net use.
by tradesmeninsights | Apr 13, 2009 | Marketing Tools
Reaching tradesmen through social media is very different from your traditional methods.
A recent Forrester research report highlighted the fact that a majority of B-to-B decision makers were going online to find information, and only 25-30% of the marketers were using social media.
Here’s a simple question: Are your customers online? If so, you should be considering social media strategies.
The business world is continuously moving online. Businesses are made up of people who make business decisions and look online for information. Shouldn’t you find those people who are important to you and make sure your company info is found in all the relevant places? Will they find you online, other than your web site?
The top 3 highlights of social media:
1. Social media is easy to use and even easier to manage and measure. You’re usually dealing with a defined audience with common interests especially in a B-to-B situation. Social media’s ability to engage niche audiences should be an essential strategy in your marketing plan.
2. Social media is cost effective. There are minimal outside costs for set-ups, with most being free. The most expensive thing will be someone’s time to write and monitor it. It is a way of very quickly and inexpensively doing some primary research and establishing metrics.
3. Social media is engaging. It’s not a one-way street rather a two-way conversation. Conversations build into relationships, relationships build trust, and who would you rather buy from, someone you know and trust, or an online shopping cart?
B-to-B marketers need to remember:
The voice and manner you approach social media is different from what you’re used to. You’re not doing a hard sell with features and benefits.
Instead you’re giving out info on applications, quick tips to solve problems and asking the reader questions to engage a conversation. No trade ad or web site does that.
by tradesmeninsights | Apr 6, 2009 | Marketing Trends
Industrial markets focusing on design/engineering and technical jobs are spending more time online according to a recent survey released by GlobalSpec.
Here are some of the survey’s highlights:
- 83% found suppliers online
- 81% get their product specs online
- 79% use the Internet for research
- 67% request quote
- 66% compare products across suppliers
- 74% of engineers visited 6 or more related sites weekly
- 56% spend 6 hours a week on the internet
- 21% spend 12 hours or more on the internet
Seeing an online advertisement motivates the engineering, technical and industrial audience to take action. According to 2008 GlobalSpec Engineering Trends Survey, upon seeing an advertisement online, 87% of respondents visited the advertiser’s Web site and 56% e-mailed the advertiser.
View a larger version of the image here
by tradesmeninsights | Mar 31, 2009 | Marketing Tips
In their marketing to tradesmen, manufacturers are always looking for cost-effective ways to reach out to both existing and potential new customers. E-mail marketing is one tool that can do both.
Manufacturers who sell through a distribution channel have the most difficult challenge in that they sell their product to a middle man, who in turns sells it to the ultimate end user. Distributors for the most part are very protective of their customer list, so the challenge for the manufacturers is to get their names.
One way is to use product warranty or registration forms to develop a database. This also helps you segment your list for addressing specific issues, either on the product or industry application.
Other ways of generating e-mail addresses is to sponsor e-newsletters from trade publications, inquiries from your web site and trade advertising, as well as trade show and distributor open houses and counter day promotions. A note: when having someone fill out a form, make sure somewhere on it you have them OK (opt-in) so you can send them stuff via e-mail.
Research from Datran Media shows e-mail is still important:
- Driving incremental sales
- Reinforcing a company’s brand position
- Improving customer relations
I read an article from GlobalSpec that outlines ways you can improve your e-mail marketing. Here are some highlights from the article:
- Manage your list. You need to segment and grow your opt-in list. We talked a little about ways above on how you can do both. The key here is to make sure we have permission to e-mail to them. The last thing you want is to be black-listed because of spam.
- Be relevant. Don’t say something for the sake of saying it. We talked above about segmenting your list. One of the reasons is so you can talk specifics about a product or process that is relevant to the reader.
- Deliver on your promises. If you say you’re going to put out a monthly newsletter, you’d better deliver. There are no right or wrong answers on frequency other than being consistent. Unless your products or services change often, I’d suggest starting them quarterly.
- Use e-mail to generate leads and sales. Even if you don’t have new products coming out, you can use white papers or case studies to generate interest.
- Look beyond your own list. Partner with respected third parties in your industry to expand your reach.
Read the entire article: Five Practical Ways to Improve E-mail Marketing
