Having a trained workforce is a major challenge in several of the industries that we work with. I wanted to share some highlights from a blog post by the NAED president (National Association of Electrical Distributors) answering the question: Why is training important?
Tom Naber, president of NAED, writes about training as:
An opportunity to expand your employee’s knowledge base.
An investment that provides benefits to both your company and your employee.
An ongoing activity, not a one-time event.
Many associations, like NAED, provide resources that make having a well-trained workforce attainable and are usually the best place to start your process of training your staff.
With the NAED show coming up in May and the ISA show coming up the first part of June, it got me to thinking about trade associations and how they try to get the distributors and manufacturers together so it’s a win-win for everyone.
Most associations are stuck doing things the way they have for years. I wonder if it’s because they’re afraid of change or don’t know how or why to try something different.
Two models that I think work well are the National Association of Electrical Distributors (NAED) and the Industrial Supply Association (ISA). They both have tried different things that seem to be working.
The NAED for years now at their regional meetings have a dance card format that Manufacturers need to get on to get, I believe, 20 minutes with key folks from the distributors they want to talk to. Most manufacturers like this as they know who they’re going to see and can prepare accordingly.
The ISA, a few years back, initiated the FastMatch program in which the manufacturers are in the booth, but set up their dance card with the distributors they want to see. They like to have 20 minute intervals in which to have one-on-one meetings. This year, they are trying, “Take an exhibitor to lunch,” in which the distributors set up a lunch in the hall and invite select manufacturers to lunch. I’ll be curious to see how that works out.
I guess the point I’m trying to make is these associations are trying different things to bring more value to the table.
I’ve put together a quick poll to see what your thoughts are on this. Please take a minute to take and see the results.
I just got back last week from the ISA (Industrial Supply Association) Show in San Antonio, and I have to tell you, if I were a manufacturer, I’d have to think about what I was getting out of that show. Since we represent manufacturers that go to these types of meetings, I thought I’d bring up the subject for some serious conversation.
In theory, it’s a place where manufacturers and their distribution counterparts come together via a format of speed dating where the manufacturer requests meetings with distributors (both existing customers and potentials). Like anything else, there are no shows for appointments. The booth program is a two-day affair and while the traffic was light on the first day, it was almost non-existent the second day.
If I was a distributor and could talk to as many suppliers as I could in a period of a few days, I would think they would want to take advantage of it. The manufacturers, as in most associations, foot the bills. They have to bring in product, booths and their associated expenses. What’s most disturbing is that the ratio of manufacturers to distributors is probably 10 to 1.
I don’t have the answer and I’m not trying to pick on ISA. STAFDA, NAED, NAHAD and many more face the same dilemma. There’s got to be a better way in a shorter period of time to make the most out of these meetings. Back in the day, these meetings were a place to showcase new products and programs, but with internet and all the other tools we have, I would hope at least your current customers would know about anything new.
I do recall that the fall meetings in Chicago for a day and a half at the airport were both efficient and successful. I believe it was due in part because the distributors were in the booth and you did your speed dating, but only the roles were reversed. NAED does this at their regional meetings, and as far as I can tell, the manufacturers like the format.
Any suggestions on how we can get these distributor/supplier get togethers to be better for all parties involved?
I was invited to an industry roundtable event recently in conjunction with a regional trade show for the electrical industry, Electro Expo 2012 in Cleveland. The event was the brainchild of Rob Fisher from Madison Electric, which also hosted the event.
What was so unique about the event is that there were manufacturers, distributors, electrical contractors, electricians, building inspectors and even representatives from the IBEW and NAED there. Topics included industry landscape, building partnerships, media revolution, marketing best practices, emerging technologies and innovation and culture.
The event was two hours and the groups were broken up into tables with each disciple represented to discuss specific topics. At the end, someone from each table gave a summary of the issues and possible recommendations on solutions. A white paper will be issued and when it is, I’ll post a link.
It was a great event, and my compliments to Madison Electric for hosting it. Too bad other industries aren’t doing something similar to get all the stakeholders together to talk about common goals and ways to make doing business easier.
