Manufacturers: Is your social media participation developing new business leads?

By John Sonnhalter, Rainmaker Journeyman, Sonnhalter

If not, it’s important to know WHY.

Most manufacturers finally got on board with social media back in 2010. They created their company blog, Twitter, LinkedIn, Facebook and Instagram accounts and jumped in.

70% of marketers reported that social media marketing delivers poor or average return on investment.

Many manufacturers thought that by merely having a social media presence, it would give them social media credibility. But they’re learning it takes more than a social media presence to produce new business opportunities.

I recently saw a post from my mentor on the social media scene, Michael Gass. Here are some things you need to review and possibly revisit your social media strategy and implementation:

Here are 11 reasons why social media doesn’t lead to new business:

(more…)

Share this:

A Framework for Writing a Good Post

I’ve been blogging for over three years and learned from the best, Michael Gass. Michael is a consultant who helps agencies like ours get into social media. And he’s very good at what he does. Here’s a guest post from him on best practices when you’re writing a post. Enjoy!

Guest post from Michael Gass.

Inverted pyramid style of writing

The inverted pyramid style of writing works as a guide to consistently produce appealing online content that creates new business leads.

A framework for writing meaningful, properly constructed and search engine optimized posts will allow you to write faster and more effectively.

Over the past seven years, I’ve worked with over 170 agency owners to help them create a niche blog and write meaningful content. I ask every client to write a post a day, thirty posts over a thirty-day period. The tight time-frame for writing an initial “base of content” helps them develop a custom writing process. Once they have a process, it’s easier to write on a realistic schedule of one to two posts per week and remain consistent, even when the agency is at its busiest.

I’ve developed a template for writing an effective blog post from my experience training and coaching others.

My blog post template consists of eight parts:

1. Blog Post Title

You need to think about search. Clever titles can create interest, but not at the expense of search-ability.

Fuel Lines has been ranked among the top 150 marketing blogs in the world according to Ad Age’s Power 150. Search engines provide the most traffic to my site. I own the first position in organic search for “ad agency new business.”

When I first started writing for Fuel Lines back in 2007, I didn’t know a lot about SEO. All I knew was Google wanted people to be able to find what they were searching for. That’s why they periodically change their search algorithms to offset those who try to use “black hat” tactics to game their system.

I created a niche blog that was written to a very specific target audience. It was naturally optimized for search. Consistently using “ad agency new business” in almost every post title helped accelerate my ranking in organic search. I discovered this practice also works well when repurposing content through social media channels such as Twitter, Facebook and LinkedIn. Including my key words provided targeted traffic to my blog because it identified to the intended audience.

I also recommend concise titles of less than 40–50 characters. This helps when posts are re-shared in Twitter that limits a tweet to 140 characters, including the URL.

2. Lead with the Conclusion

Attention spans are very short online. Most people tend to scan rather than read word-for-word. I always lead with the conclusion. In a single sentence, I tell my readers what their benefit or takeaway will be if they commit the time to read my posts. The practice of creating a summary sentence also provides focus for writing a post.

3. Introductory Paragraph

An introductory paragraph is essential in preparing your readers for the information they’ll gain from your article. You shouldn’t begin your main points without properly setting them up in an introductory paragraph. My readers also prefer that I get to the point quickly instead of using a lengthy story or example that takes too much time.

4. The Main Body

I’ve found the “reader’s digest” or executive summary type content is always appealing to my readers. They enjoy bullet points and numbered lists. It’s proven through my post analytics.

When I write, I always imagine how busy my readers must be. I try to do a lot of work on their behalf and to be as concise as possible. The shorter the post, the more work that goes into it.

I recommend to clients that they keep their initial content between 400 to 500 words. From my experience, they will get the most return on their time investment if they stay within this range. You can always link posts together, create a white paper or an eBook by combining individual posts around the same subject for a more comprehensive piece.

Also create short paragraphs of only 3–4 sentences. If it’s more than this, the content looks too daunting and you’ll lose your readers.

You should use simple words when creating your content. Readers are not impressed by your use of complex words. Your choice of words should be based on what will be clearer. The use of complex words and jargon will frustrate your readers because it slows them down and interferes with their comprehension.

Newspaper reporters are trained in writing in the inverted pyramid style, a metaphor used by journalists to illustrate how information should be prioritized and structured in a text such as a news report. The most important information is always located at the top of the article. This style works extremely well when writing online content.

I’ve found that Copywriters tend to have the most difficulty making the transition from writing for print to creating content for the web. They tend to forget search-ability, scan-ability and brevity.

6. Use Images

The use of an image or photo will help to pull in readers to your content. I either use my own photos and screenshots or use Photo Pin as an image resource library of Common Licensed images. I’ll also embed video, infographics or a SlideShare presentation.

Be sure to make your images searchable by taking the time to include an Alt tag. It’s generally recommended to be concise when creating alt tags. Keep them around 150 characters, and written in the context of your post.

7. Make it Personal

I always write my own content. It provides my professional enrichment, my own customized continuing educational program.

Writing also helps me to make an emotional connection with my audience. Readers get to know me, warts and all. I’ve found the more transparent I can be greatly improves the appeal of my content.

My writing accelerates “relationship building” with my readers and provides a steady stream of new business opportunities because people want to work with other people that they know trust and like.

8. Before You Publish

Here are a few things that I consistently do before publishing a post:

  • Add internal links: I don’t try to say everything in a single post. I take the time to add internal links of relevant content that I’ve written to the bottom of almost every post. This practice has greatly increased my page views and the amount of time readers stay on my site.
  • Include Tags and Categories: Content management systems like WordPress use tags and categories to help readers find the information that they are looking for. I try to be selective in the tags and categories that I add to a post and not overuse them. Categories is the primary way that readers will navigate my content so I have a drop-down category list in my sidebar at the top of the fold.
  • Disperse Content: To give a new post a jump-start, I will either automatically or manually post it to my Twitter, Facebook, LinkedIn, Google +, Pinterest and StumbleUpon accounts. I will also use HootsuitePro to re-post it several times a day for the first week in Twitter. This practice also helps boost a new post’s ranking in search.

 

Share this:

Is Your Website Mobile Ready for the Professional Tradesmen?

iPhoneTIBlog-cropped

Manufacturers are trying different ways to get and stay in front of the professional tradesman, and your website is probably one of the first places they will look for info. Is it mobile friendly?

I recently read a post by one of my mentors, Michael Gass, on ways to test your site that I thought I’d share with you. Good info.

In preparation for new business opportunities, it is important that your company’s website be mobile ready.

The number of smartphones in use worldwide has now broken the 1 billion mark, according to Strategy Analytics. Only 15% of companies have a mobile optimized site even though Google estimates that there will be more Web traffic via mobile, than through PCs this year. According to a survey conducted for Compuware, 40% of users have turned to a competitor’s site after a bad mobile experience.

You’ll want prospects to have an easy experience learning about your agency or accessing your agency’s blog content via their mobile device.

Here’s a collection of best practices, white papers and case studies for your review and to help get you started:

There’s nothing like first hand experience so check out your company’s website on your mobile device. Sig Ueland, contributing editor for Practical Ecommerce, pulled together a list of 19 tools for testing your site’s mobile readiness. You can use any of these following 12 for free:

  1. Gomez
  2. MobiReady
  3. W3C mobileOK Checker
  4. GoMoMeter
  5. iPhone Tester
  6. iPad Peek
  7. Screenfly
  8. Mobile Phone Emulator
  9. The Responsinator
  10. Matt Kersley’s Responsive Design Testing
  11. Opera Mini Simulator
  12. iPhoney

You can make your agency’s website mobile ready until you can create the mobilized version of the site.

If you have a WordPress site, you can use plugins like MobilePress and Mippin which will automatically enable mobile users on your website to access a mobile version of it. Until the mobile version of Fuel Lines has been developed, I’m using another WordPress plugin called WPtouch to mobilize this site. There are also a number of online services such as Mobilize Today that will have your website ready for mobile in a matter of minutes.

Click on the following link for Sig’s complete list and description of each: 19 Tools to Test your Site for Mobile Devices

Share this:

New IBM Study Addresses Major Challenges Facing CMOs

As CMOs struggle, there is a window of opportunity for ad agency new business. 

A new IBM study of more than 1,700 chief marketing officers reveals that most CMOs are well aware of the changing marketing landscape and the need to make fundamental changes to traditional marketing methods of brand and product marketing. But they are struggling to respond.

I recently read a great summary of these findings from one of my mentors, Michael Gass. Here are the highlights:

The study’s findings point to four key challenges that CMOs everywhere are confronting: 

  1. The explosion of data – 90% of the world’s data today has been created in the last two years alone.
  2. The rise of social media – 56% of CMOs view social media as a key engagement channel.
  3. Channel and device choices – The growing number of new marketing channels and devices, from smartphones to tablets, is quickly becoming a priority for CMOs.
  4. Shifting demographics – New global markets and the influx of younger generations with different patterns of information access and consumption are changing the face of the marketplace.

The Importance of Social Media

This study reiterates the importance of social media and the need for agencies to be better positioned as leaders in this evolving consumer engagement channel. Carolyn Heller Baird, CRM research lead for the IBM Institute for Business Value and the global director of the study likens marketers who underestimate the impact of social media to those who were slow to view the Internet as a new and powerful platform for commerce.

The inflection point created by social media represents a permanent change in the nature of customer relationships… Like the rise of e-business more than a decade ago, the radical embrace of social media by all customer demographic categories represents an opportunity for marketers to drive increased revenue, brand value and to reinvent the nature of the relationship between enterprises and the buyers of their offerings.”

CMOs identify customer relationships as one of their top priorities, and recognize the impact of real-time data and social media supplementing traditional methods of marketing and gathering market feedback, but they remain stuck in traditional approaches.

“Marketers who are receptive to social media and the insight it provides will be far better prepared to anticipate future shifts in markets and technology.”

Additional insights from this study:

  • 78% of CMOs expect more complexity over the next five years, but only 48% are prepared to deal with more complexity.
  • 82% of CMOs say they plan to increase their use of social media over the next three to five years, only 26% are currently tracking blogs, 42% are tracking third-party reviews and 48% are tracking consumer reviews to help shape their marketing strategies.
  • 63% of CMOs believe return on investment (ROI) on marketing spend will be the most important measure of their success by 2015. However, only 44% feel fully prepared to be held accountable for marketing ROI. 
  • Less than half of the CMOs surveyed have much sway over key parts of the pricing process, and less than half have much impact on new product development or channel selection. 
  • 56% of CMOs viewing social media as a key engagement channel – but they still struggle with capturing valuable customer insight from the unstructured data that customers and potential customers produce.
  • CMOs still focus primarily on traditional sources of information such as market research and competitive benchmarking, and 68% rely on sales campaign analysis to make strategic decisions.
  • Four-fifths of respondents plan to use customer analytics, customer relationship management (CRM), social media and mobile applications more extensively over the next three to five years.
  • Nearly two-thirds of CMOs think return on marketing investment will be the primary measure of the marketing function’s effectiveness by 2015. But only half of all CMOs feel insufficiently prepared to provide hard numbers for ROI.
  • 75% of CMOs believe marketing must manage brand reputation within and beyond the enterprise.

Click here for the IBM 2011 CMO Study Video News Release.

To access the full 2011 IBM Global CMO Study, visit http://ibm.com/cmostudy

Share this:

Blogging: Helps Increase New Business Leads by 69%

Blogging greatly improves search engine optimization, which has proven to be a key lead generating factor for new business. Following are some highlights from a post from my social media mentor, Michael Gass.

How new business is being acquired for companies is currently undergoing a paradigm shift; instead of pursuing clients, it’s now more important for your prospective clients to find your co
mpany.

Blogs make their search easier.

 

 
2011 HubSpot ROI Study
In a recent 2011 HubSpot ROI Study, 69% of businesses surveyed said that blogging attributed to their lead generation success. The study also found that 75% of businesses believed SEO was a primary factor. The study shows companies that blog attract 55% more website visitors than non-blogging companies.

Blogs generate far more visitors by:

o Search visibility – blogs are organized to be search engine friendly. Plus the more content you have (well-linked), the more chances there are of attracting search traffic.
o Click-through traffic – through posting interesting articles a blog gives a reason for other people to link to you.
o Repeat traffic – regularly updated content and comments bring visitors back… and back… and back. Most company websites are not conducive to repeat traffic, particularly if your website hasn’t been updated in 5 years.
o Personality – create a blog around your company’s culture and let your personality shine through. People will be attracted to you. People like to associate with people they like. It’s hard to make friends with a business, but easy to warm to an individual with a welcoming personality.
o Viral effects – you create something cool and visitors tell their friends, who tell their friends… and so on.
o Authority/credibility – blogging allows you to become an expert in the minds of your prospective clients.

Company Website | Blog
Your company’s website functions well as an online brochure, a place for your credentials and credibility. A website doesn’t have the potential that a company blog has for significant online traffic and to provide prospects a reason to visit often. A blog can be the gateway to your company. Through content marketing, focused toward a specific target audience, a company’s blog can become a great lead generation tool for new business.

Your company’s website is about YOU, but your blog should be about THEM. Blogging keeps you focused on what is important to your prospective clients. It forces you to speak to their benefit instead of your company’s products and capabilities. Blog content, if developed correctly, will have more appeal to your prospective client audience because it is focused on their marketing needs and challenges.

Share this: