What Are B2B Salespeople Doing Well – and Badly – When Selling Virtually?

By: Matt Sonnhalter, Vision Architect

When it comes to selling it’s important to keep your buyer in mind. Although it can be hard to please your buyer, sellers need to approach buyers, differentiate themselves from the competition, and demonstrate their value.

In their 2021 Buyer Preference Study, Korn Ferry answers these questions and more.

Here are some of the key findings that I found interesting:

1) Seller performance continues to decline – with the key to this decline being that buyers have continued to change faster than sellers, and sales organizations haven’t kept up.

2) Only 33% of salespeople are effective at selling in a “virtual” environment – the challenges of selling virtually, combined with longer buying cycles and changes in the buying process, mean that sellers have a more difficult path than ever to making the sale.

3) Buyers don’t view sellers as a valuable resource – respondents ranked sellers next to last out of 10 preferred resources used to solve business problems. Buyers are finding more value in using their past experiences with vendors, social networks and trade media or colleagues.

4) Buyers continue to engage sellers later and later in the sales process – over 79% wait until after they have full defined needs; over half (57%) identify solutions first. The earlier that sellers can be involved with the buyers then they have more time to influence the buyer’s decisions.

5) Factors influencing large purchase decisions – Features/Benefits, Ease of Use and Solution Value are listed as the Top 3, while “pricing” is seen as a secondary issue. Decision-making has many factors and depends on the buyer and for 27% they use analytical thinking and facts to make their decisions.

How has your sales team performed selling virtually?

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Content Marketing Research for Manufacturing

A recent study published by The Content Marketing Institute identifies issues that manufacturing content marketers are facing. The B-to-B sector has always been known to be slightly behind the curve when compared to consumer goods, but the manufacturing side is even farther behind. The good news is that this sector is willing to try things, and this study shows that they are now identifying things that work and are focusing on improving them.

One thing that definitely needs improving: too many manufacturing organizations are still talking about themselves instead of prioritizing their audience’s informational needs. While 51% of manufacturers regularly prioritize audience information needs, this number is quite a bit lower than the 73% of B2B North America content marketers who do.

So, how can manufacturing marketers reverse this? (more…)

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Sonnhalter Named a Chief Marketer 2017 B2B Top Shop

Sonnhalter joins the ranks as one of the country’s top business-to-business marketing agencies.

CLEVELAND – April 2017 – Sonnhalter, the leading B2T (business-to-tradesmen) marketing communications firm, was selected as one of Chief Marketer’s 2017 B2B Top Shops, a listing of the top B2B marketing agencies in the United States.

The agencies in B2B Top Shops are chosen by the editors of Chief Marketer, a leading publication focused on measurable marketing tactics published by Access Intelligence. In choosing agencies for inclusion, editors consider each shop’s depth of client work, creative acumen, analytical expertise and numerous other factors.

“It is an honor for Sonnhalter to be recognized by Chief Marketer for our work in leveraging some of the top brands within our business-to-trade niche,” said Matt Sonnhalter, vision architect at Sonnhalter. ”As an agency, we strive to remain steadfast in our efforts serving companies that target the professional tradesmen while incorporating new and creative tactics to be on the industry’s cutting edge.”

B2B Top Shops is an online searchable directory highlighting each agency’s core services and contact information, offering users a behind-the-scenes look at each shop’s culture and client work. B2B brands, vendors and marketers viewed this easy-to-use resource on ChiefMarketer.com almost 73,000 times in 2016.

About Chief Marketer

Chief Marketer, published by Access Intelligence, charts the customer journey from acquisition and engagement through conversion and retention. Via ChiefMarketer.com, print products, live events, awards programs and more, Chief Marketer offers data-driven intelligence, actionable insights, inspiring case studies and the latest technology trends to help marketers improve their campaigns and increase return on investment.

About Sonnhalter

Established in 1976, Sonnhalter is the leading B2T marketing communications firm to companies that target professional tradesmen in construction, industrial and MRO markets. Sonnhalter is located in the historic Brownell Building in the heart of downtown Cleveland. Sonnhalter’s brand identity highlights its expertise in marketing to the professional tradesmen. Its tagline, “Not Afraid To Get Our Hands Dirty,” promotes the employees’ willingness to roll up their sleeves and dig deep into clients’ businesses, also, it refers to the market it targets: the tradesmen who work with – and dirty – their hands every day. Sonnhalter developed the acronym “B2T,” which stands for “business-to-tradesmen” to capture the essence of its specialty. For more information, visit the company website at Sonnhalter.com.

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Sustainable Pricing Starts with Your Sales Force

This post originally appeared on INSIGHT2PROFIT.com

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Achieving significant pricing gains can feel like a long, hard-fought battle. This makes it all the more satisfying when the numbers start to roll in, validating your efforts and proving without a doubt that profitability is attainable.

The thought of losing those gains may keep you up at night. What safeguards can you put in place to protect the gains you’ve achieved and prevent your company from sliding back into past poor pricing habits?

It all starts with building a confident sales force.

(more…)

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Big Data, Mobile and Social Media Dominate the Conversations at the 2014 BMA Global Conference

By Matt Sonnhalter, Vision Architect

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I recently attended the Business Marketing Association (BMA) global conference which was held in Chicago May 28-30, 2014. The largest B2B marketing conference in the world, BMA14 was attended by a record 950 B2B marketers from 450 firms, 33 states and 12 nations.

The 2014 BMA conference also deployed two digital platforms—Livecube and ISEBOX—to enable speakers to take polls and attendees to ask questions, follow tweets, share photos and access conference content. If you are in charge of planning live events/conferences, I would suggest checking out these two resources.

The 3-day conference was jam packed with content – featuring 79 speakers and presenters leading 41 sessions—three pre-conference programs, nine panels, 12 keynotes and 17 firestarters. These sessions covered a wide array of topics and trends of critical interest and importance to B2B marketers today. Someone at the conference referenced the amount of information presented was like drinking from a fire hydrant!

Here are a few themes I saw throughout the entire conference:

Big Data

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It’s becoming more and more difficult for marketers in today’s environment and I thought one illustration that did a great job of representing our challenge was the Marketing Technology Landscape graphic by ChiefMartec.com. We are surrounded by data, but starved for insights; that is, data does not automatically equal insight. Today’s marketers need to solve both analytical and creative issues as we continue to trend toward extreme personalization…segments of one.

Mobile

Since mobile devices are the predominant way people globally access the web and information, mobile is a critical factor when planning future marketing efforts. Here are a few stats from the conference that help reinforce the importance of mobile:

  • Mobile data usage doubled in 2013
  • In the US, 1 of every 5 minutes spent on mobile are on either Facebook or Instagram
  • More Facebook users globally now engage the site via their mobile device compared to their desktop
  • 78% access Twitter via a mobile device

Social Media

Social media continues to be a key component of the B2B marketing mix, with Facebook, LinkedIn, Twitter and YouTube still being the main ones utilized by B2B marketers. There was a great session by Tim Washer from CISCO on “How to bring humor to B2B storytelling.” Just because you work in B2B marketing does not mean you need to be devoid of humor…check out some of these examples shared by Tim:

You can view/download videos and documents from the entire conference here: http://bma.isebox.net/.

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