Think customer service isn’t an integral part of your marketing? Ask yourself the following questions:
- What part of your company do existing customers deal with the most?
- Have you ever avoided a business because of a negative remark a friend made?
If the answer to both is yes, you’ve just seen how an effective customer service program is also your best marketing strategy.
Need more proof? In our latest Tip Sheet, we’ve laid out eight tips for making customer service a priority in your marketing efforts, and as always, it’s geared toward manufacturers, distributors and others in the B2T marketplace. You can sign up to download it for free here.
Let us know what challenges you’ve had with customer service and check out our other tip sheets here.